Whole process was simple and easy.
Daniel N
Customer Reviews for Sharp Ventures LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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A deposit was taken because I used a prepaid card and I still haven't received my deposit back. But over all it was simple and easy and the guy was very friendly and helpful. 5 stars
Dianne WWhen picked up the uhaul was charged $100 more than was quoted online. He advised it was due to insurance, but that was included in the online quote.
Darla MVery poorly lit. Wasn’t sure where to drop the uhaul off at because it wasn’t marked
Marceline SThey were great!
TaLea cEasy self-help return
TRAVIS MFriendly service, and extremely accommodating
TATIA Lvery friendly person i talked to, very easy to return to this place!!
JOSE TRoger is AMAZING!!! He really knows his stuff and makes everything easy!!! He is the UHaul go-to guy!!!
jennifer hRoger Sharp-Wray Colorado runs an awesome U-haul rental service and goes above and beyond to service the customer. I highly recommend Wray Colorado Roger Sharp U haul. Thank you, Jonathan Powell
JONATHAN PThis was an unmanned building in the middle of no where with poor cell phone signal making the check in process difficult. We were also billed for 20 packing blankets that were no where to be found in the truck.
William EThe pick up process was a pain. took like 30 minutes to get my location to take. and wait for the phone calls
Sherry PRoger is awesome. He is accommodating, helpful and friendly. I've done business with him several times this past year and it's always a pleasure. I certainly would recommend Sharp Ventures.
Robert DRoger exceeded my expectations during all my interactions with him. He was courteous, professional, knowledgeable and helpful. I would recommend him over and over.
Jeffrey WStart By moving trailers/trucks requested Weeks in advance , by customers, to the pickup location requested! Or reduce their fees to compensate for the time and mileage they end up swallowing just so YOUR multibillion dollar company can "save" money! You cut the throat of rural uhaul locations by sending their customers miles away… "because it's the closest equipment "! Why penalize them for trying to network with other regional uhaul dealers?!?! It's asinine on your part to not recognize GOOD customer service ! Your system needs to stop treating the uhaul dealers as competitors and instead recognize they are all one corporate family service the customer
Eric WOwner was very accommodating to time and needs. We worked around each other's schedules and everyone left happy. I was very pleased with my trip with the trailer I rented and will absolutely use them no again should they need arise.
Lucas HTire was bald and it blew a few hours into the drive. Took 3 hours for someone to come a replace. Had to get a hotel due to the hours behind we were in our move.
Phillip VNo improvements necessary. He was friendly, knowledgeable and professional.
Marna LI was to drop off trailer Monday and I did. I was to drop off in Springfield, Co 81073. Received an e-mail to drop off in Walsh, Co 40 mile out of my way then you charged me 20 late fee. Do you people know what you are doing?
Michael SI just caught it during a bad spell of weather. Warm temperatures and melting snow led to the parking area being extremely muddy.
Elliott OGood costumer service.
Herbert BTrailer size I reserved was changed to smaller size requiring me to find the trailer size I wanted at a different location. Representative should have informed me of the location to get the size of trailer I reserved.
Richard BHe put in my destination wrong and so my return location was incorrect. I called the correct lacatiin and he fixed it
Sherry SGreat customer service, friendly with a welcome small town feel. Thank you for helping us out!
WESLEY HThe system was down, the uhaul dealer is also a farmer we had to wait 30 minutes for him to come off the field and into the office. We were there over an hour before he got a message saying we reserved a truck. Stood there for over two more hours because the system was down. The uhaul dealer could not get his regional manager on the line to help. I tried to call and virtual chat with uhaul customer service. I was unable to get through to anyone either. It took 4 hours to get our truck which put us behind in a significant way.
Selena REasy to check in/out with the app! Truck was awesome and just what we needed for the move.
Dallas MRoger tried hard to get my reservation but unable to do so until UHaul sent it to his location. The truck and car transport I reserved were not at this location. Roger did honor the new arrangement Uhaul Rep made for me.
Casey KNo one there unhooked trailer and left
RICHARD SBetter price. Trailer rental is not worth it anymore. Stop being greedy!!
Steven RI ordered a 26 ft truck to sterling and 2 days before our move I was informed that I would have to drive to Wray and get 2 10 ft trucks. We had to scramble to get another driver, not all of our stuff fit, and the discount/extra mileage I was told we would receive was not what I was ultimately charged/given. Overall I am very disappointed in uhaul booking services.
Michelle WI ordered a 26 ft truck to sterling and 2 days before our move I was informed that I would have to drive to Wray and get 2 10 ft trucks. We had to scramble to get another driver, not all of our stuff fit, and the discount/extra mileage I was told we would receive was not what I was ultimately charged/given. Overall I am very disappointed in uhaul booking services.
Michelle WI had to drive 150 miles two ways to pick up u-haul trailer. The rental location was great but the overall service from U-Haul totally sucked. U-haul totally SUCKS!!! No equipment available in my area and losing a day of packing/getting ready for my move, was awful. Dealers are good, U-HAUL ITSELF TOTALLY SUCKS!! Do something about your crappy fleet!!
Sammye CThe Sharp Ventures location is very easy to access right off Hwy 34. Roger is very accommodating.
Cynthia Hcheck on how they hook up the trailers! we had ours come unhooked when we went to put the car on the trailer!
Christina THad to drop off with no assistance
Roger ARoger is very accommodating
Michael LThey were very accommodating.
Kyle HAucun
CHRISTINA PEverything was fine. The person that took care of us was very personable and helpful
Carol AActually refer customers to him! He wasn't even given to me as an option for drop off by your Natl rep when she called to correct the online screw up of my initial request for my one way rental drop off location. He's got a great location that was easy to find, once I knew he existed. You need a better online dealer location system identifying possible drop off locations across rural America.
Anisah DI did not have lights on the passenger side of the trailer.
Cindi BRien
KELLY VHaving more trailers to choose from would be great.
David EDon't mess with a good service
James B