Évaluations des clients Shelby Tire & Auto

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Shelby Tire & Auto

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Casey C. le

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This staff member went out of the way to try and help me. Made drop off super convenient as well!

Robert P. le

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I could ask for a better company to rent a moving truck from. every thing went as planned Thank You and for my next move you will be there. Robert N. Parker

TOSHA T. le

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Excellent service every time!

Michael S. le

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Le client n'a pas laissé de commentaire.

Deanhale P. le

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Le client n'a pas laissé de commentaire.

CESAR R. le

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Awesome customer service at this location!!!

Dennisjames H. le

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Le client n'a pas laissé de commentaire.

kevin W. le

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The Pick up and Drop off; customer contact points are great. I experience many changes within the contract and reservations. The database system seemed uncontrollable and the U-Haul personnel seemed to struggle to achieve correct documentation to match and telephone then follow-through. Over-all I achieved a great deal and worked with great people. It took a lot of "customer patience" and Customer people-skill. We made a good team. This reservation would be a good business case for U-Haul corporate Quality to track their system efficiency. Your corporate quality person can contact me personally if they choose. Kevin Weiss 2482492845. I am a quality professional and can be very helpful.

Patrick G. le

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1) When you're taking care of a customer, you should NEVER interrupt your service for a phone call, especialy complete the call and let your client wait... The client on the phone should wait instead. That is disrespecting your customer that your serve which also wait to get serve in first place. 2) I appreciated that they consider my situation about overfilled the truck and give me credit. Thanks you very much Larry!!

DENNIS A. le

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Le client n'a pas laissé de commentaire.

Reynaldo P. le

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ANGELO D. le

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Le client n'a pas laissé de commentaire.

Andrew L. le

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Le client n'a pas laissé de commentaire.

MICHAEL G. le

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Le client n'a pas laissé de commentaire.

Cheryl C. le

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Le client n'a pas laissé de commentaire.

Buddy S. le

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Best price I could find and location is great. Cindy was very helpful and professional

Raymond A. le

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They said they closed at 6pm. I got there around 5:50pm and they were closed. Spent the next 40 minutes trying to get my rental truck via online!

lawrence W. le

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Nothing, just keep up the outstanding and professional work!

Michael M. le

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The whole overall process needs to be shorter when picking up the truck. Maybe do some verification when the order is completed. It took me 45 minutes to complete the overall pick up your truck part which in turn took 45 minutes away from my rental time. Between taking pictures, account verification and getting the wrong code for my lock is what took that long. Why would anyone want to pay for almost an hour of the truck when it’s spent on checking the truck out?

Darrell G. le

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Le client n'a pas laissé de commentaire.

Khloe H. le

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Salesman was hurried and in rush

Heath A. le

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Le client n'a pas laissé de commentaire.

AUTHUR R. le

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Le client n'a pas laissé de commentaire.

ANDREW G. le

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Great customer service

Sherri S. le

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Very pleasant owner of shop, Richard. Will recommend to others and use again myself!

Rebecca W. le

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Le client n'a pas laissé de commentaire.

kevin H. le

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Richard was fabulous. I would recommend renting from this location to anyone that asks. He was very courteous and professional. The truck and equipment were in excellent condition and Richard explained all terms and conditions in the contract before signing.

lorinda P. le

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Le client n'a pas laissé de commentaire.

NORMAN F. le

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Richard was the person we dealt with, and he did an excellent job! very knowledgeable and made sure all our needs were met and that we had a truck waiting at place of rental .very good experience..rates are getting a little high..that is only complaint

GARY D. le

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NONE, GREAT SERVICE AND ATTENTION TO DETAIL

kyle M. le

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We loved the owner at our location

Charlene K. le

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Le client n'a pas laissé de commentaire.