Vehicle could have been more clean. There was left hair nets in the cup holder also floor had things on it other than that. It was goodTonisha C.
Customer Reviews for Shell Charter Way
(U-Haul Neighborhood Dealer)
Pour nous contacter
Stockton, CA 95206
Services dans cet établissement :
- Mon–FriDe 10 h am à 8 h pm
- Sat–SunDe 8 h am à 8 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Provide good customer servicekamalpreet S.
Le client n'a pas laissé de commentaire.Alejandro T.
Le client n'a pas laissé de commentaire.Kevin M.
Good service experienceDaniel H.
Le client n'a pas laissé de commentaire.Robert A.
They closed my order until the next day when I was not present and they charged me extra for the fuel and I left the fuel at the same level when I picked it upRuben G.
Good customer serviceSukhminder S.
every thing was greatMario J.
Le client n'a pas laissé de commentaire.Calvin S.
Everything was a perfect and especially the staff was very helpful and friendly. Overall very satisfied with this location and service IQBAL G.
Le client n'a pas laissé de commentaire.Joanna S.
Le client n'a pas laissé de commentaire.Silvia V.
Le client n'a pas laissé de commentaire.PRITPAL S.
U haul employee is very helpfull I appreciate to all u haul staff membersnishan S.
Good customer servicepinar K.
The tires were bald and one popped in the middle if nowhere i bought the insurance and they did not cover the repair which was 600$John A.
Excellent customer servicetariqul H.
Excellent customer service I appreciate to all team member and u haullester Z.
Gud customer serviceSHERRILL M.
Le client n'a pas laissé de commentaire.michael A.
Le client n'a pas laissé de commentaire.Navjeet G.
Gud customer service 😎😎😎Patelisia I.
Le client n'a pas laissé de commentaire.JACINTO D.
Le client n'a pas laissé de commentaire.Jeremy R.
Le client n'a pas laissé de commentaire.Jamee C.
Le client n'a pas laissé de commentaire.Rudy Q.
Le client n'a pas laissé de commentaire.Juan C.
Le client n'a pas laissé de commentaire.Salvador R.
Le client n'a pas laissé de commentaire.Albert W.
Supposed to pick up trailer in Turlock. Uhaul called to say closest 1 was over an hour away. Decided on tow dollyâ€¦they sent me to ghetto central to pick it up! Homeless crackheads in parking lot. We had to come up with 2 references that they actually called to verify because so many Uhauls get stolen from this location! We use Uhaul fairly regularly for trailer rentalsâ€¦never had to be verified by references. Definitely shows how scary neighborhood was. What happened to picking up equipment where i requested? Plus I had to drive an extra 50 min to pick up. Accident on freeway returning & spent 3 hours getting back to original location. Thanks Uhaul! It's wasnot like I had anything else to do the day before moving day! Keith M.
Le client n'a pas laissé de commentaire.Kenneth M.
The service was excellent and the people at the location we're very courteous and helpful.Rashid A.
Le client n'a pas laissé de commentaire.ISRAEL C.
Le client n'a pas laissé de commentaire.gilbart C.
Le client n'a pas laissé de commentaire.Jonathan bobiles M.
Le client n'a pas laissé de commentaire.pedro salvador P.
Le client n'a pas laissé de commentaire.Arnoldo V.
Le client n'a pas laissé de commentaire.Pedro salvador P.
Le client n'a pas laissé de commentaire.Sayedakbar toory H.
Le client n'a pas laissé de commentaire.Francisco M.
Le client n'a pas laissé de commentaire.Luis Alberto V.
Le client n'a pas laissé de commentaire.Julian M.
Le client n'a pas laissé de commentaire.Bryant alcantara W.
Le client n'a pas laissé de commentaire.david allen L.
Le client n'a pas laissé de commentaire.auner cristobal M.
I reserved a truck the day before it was needed. When we arrived to the pick up location I wasn't able to check in. After calling customer service, the service agent was able to help me with the tech issues. I received the notification to show the attendant but he would not give me the keys as his end of the system showed I did not complete the process. I was escalated to a manager by phone which made it worse because she was undoing everything the store attendant was doing. After about an hour of canceling and redoing my reservation, someone else reserved the truck I had been trying to pick up. This was the only truck in my city so I had no other option. The entire process lasted almost two hours.Donnell W.
Le client n'a pas laissé de commentaire.DESIREE B.
Le client n'a pas laissé de commentaire.MARIA R.
Le client n'a pas laissé de commentaire.janett paulina C.
Le client n'a pas laissé de commentaire.VINCENT V.
Le client n'a pas laissé de commentaire.govind R.
From start to finish it is easier experience.GUSTAVO C.
Le client n'a pas laissé de commentaire.Jose A.
All staff is helpful the lady is work overthere she is excellent and explain everything thank u so much for all staff and u haulRamon L.
Nice place in and out in minsLukas L.
Excellent staff very helpful and politeCory M.
I like u haul Jas and Gandhi is very helpful they explain everything easily Gud I like this location very muchEDGAR B.
Very good staff they are very helpful and polite.Francisco C.
Le client n'a pas laissé de commentaire.Joseph T.
Why would I make a comment that won't change a thing ,,, maybe look into what happened with my rental place in Stockton ca ,,Tom L.
Amazing service! Friendly and professional!jesus M.
Le client n'a pas laissé de commentaire.Jerome F.
staff need to be more diligent when inspecting vehicle for next customer.Nea R.
Le client n'a pas laissé de commentaire.Mary C.
Le client n'a pas laissé de commentaire.Jesse A.
excellent établissementVERONICA L.
Le client n'a pas laissé de commentaire.Ronald K.
Great service will be back soon sukh was really helpfuljohana T.
Customer service at the deskJonathan J.
They did not even give us a dolly. They were very disorganized, gave us the wrong keys to the wrong vehicle. I took the time to check in online and that was wasted because they asked me all of the same questions and made me go through the same process as if I had not checked in.James C.
They spoke very poor English and it was difficult to communicate with themGlen K.
The lady working the computer didn't know what she as doing and instead of using all the data I had already inputted online she basically redid the whole process and it took a reall my long time and made me late for the movers. The place is also in a really gross gas station. Truck had broken things like the driver side door lock and things inside the cabin. Overall weird experienceBrian Alexander P.
Great customer service fast and convenient and I was so surprised the attendants were bilingual they spoke English and Spanish fluentlyrae aimee I.
Le client n'a pas laissé de commentaire.cassandra cheryl J.
Less rude and entitled customer service attitude would nice for a start.Aris H.
Clean out the truck. Have the reserved size of truck available for the customer.eduard M.
Best service in & out in minsharpreet S.
Le client n'a pas laissé de commentaire.Fayki R.
horrible customer service and then they lied about gas upon return. will not use again and i get a uhaul at least 3-4 times a year.DJUANA H.
This location has something fraudulent going on. The guy pretended he did not have my 15' truck for the one way even though I pointed it out several times. He then reluctantly got the key. I do not know what that was about. Then he tried to over charge me for mileage claiming it was uhaul. Once I picked up my phone to call Uhaul he fixed the mileage. When I reached my destination he changed my one way to an in town noting to charge me double. Uhaul was amazing and fixed it! I later learned this was a dealer and they get the money so I assume this is why he was being shady!! Avoid at all costs or make sure you triple check everything if you have to use them!!!april S.
Le client n'a pas laissé de commentaire.eric S.
Very helpful in getting what I needed.Cruz G.
Le client n'a pas laissé de commentaire.Timothy C.
Le client n'a pas laissé de commentaire.Jessenya R.
I will never recommend this to anyone. This was my first experience with uhaul and it was just horrible. First the person that handed me the keys locked the car door and didn't inform me. So I had gotten locked out the vehicle and had to call roadside assistance which took three hours from the original rental time. The guy was rude and the lady was rude. I've never dealt with such unhelpful people in my life.Valerie K.
Le client n'a pas laissé de commentaire.Brandi R.
The trailer I rented does not have a jack, I had to carry it with another person to attach it to the truck twice.XAVIER M.
Le client n'a pas laissé de commentaire.Kashaunna A.
Great serviceDonnell T.
Check to ensure vehicles are clean after each rental. The pickup truck I rented/received was very very dirty, with beverage cups, fast food bags, trash & dirty clothing. This vehicle was also very dirty on the outside. Had to was the windshield to see out of it. I did inform the uhaul agent, who told me to just sit the items on the ground.Tyrone V.
Le client n'a pas laissé de commentaire.Norma M.
Le client n'a pas laissé de commentaire.Paul W.
Best Service i ever hadJULIO M.
Good customer serviceYESENIA M.
I'm a recommend he's doing good serviceArnoldo G.
Le client n'a pas laissé de commentaire.Christopher X.