Évaluations des clients Shell I-5

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Shell I-5

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sandra P. le

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Le client n'a pas laissé de commentaire.

Emmanuel P. le

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Update computers for things to be quicker on returning vehicle

Edward M. le

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Le client n'a pas laissé de commentaire.

Maryann L. le

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You did a great job and I will use you again

Richard E. le

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At first I was upset, because I was told they could not accept cash. I only had cash from my savings account. Second I was lucky I had a cellphone to take the required photos of my Driver's license. When ordering the truck, I was not informed by the sales Rep (back east location) that I would need to know this info.

Travis B. le

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Have the overnight staff for shell be trained on receiving trucks

Madilene T. le

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Le client n'a pas laissé de commentaire.

Elizabeth R. le

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Reservation made in Manteca was confirmed then changed to pick up truck in Stockton. Had 1pm appt. Had to wait around until 2:30 because agent was not there and the station owner did not know check out procedures. The truck was dirty and had trash in it when I picked it up. Had to return to Uhaul, a 20 mile drive back because of mistakes made at check out. I had my disabled child with me during this extremely stressful experience. I would NEVER recommend this Uhaul facility to anyone. VERY STRESSFUL !!!!

Timothy P. le

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Le client n'a pas laissé de commentaire.

philly R. le

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Le client n'a pas laissé de commentaire.

Michelle L. le

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Le client n'a pas laissé de commentaire.

Juan J. le

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Le client n'a pas laissé de commentaire.

Carolyn N. le

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The lady at the store at time of my rental is very rude.

libby T. le

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Le client n'a pas laissé de commentaire.

Carolyn N. le

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Hi the back needed to be mopped but I did not complain the last renter probably use the truck when it rained. Overall experience was great

CHANTAE J. le

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The mileage was off, as told, prior to leaving I went back and told the rep and she wrote it on my paper and initialed it. When I returned it I asked the rep if she had corrected it in the computer and provided my paperwork. He said nothing but after reading the reciept I see neither rep cared and I was charged for the erroneous mileage.

Tamara J. le

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Excellent service! Great availablility of rentals.

Randolph H. le

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You could start by not charging the customer twice for the product and making then wait 3-5 business days for a refund. When it was your mistake.

John L. le

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Le client n'a pas laissé de commentaire.

Daniel E. le

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Le client n'a pas laissé de commentaire.

RASHEED B. le

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Le client n'a pas laissé de commentaire.

David M. le

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I did the express check in on my phone but the location did not know anything about express check in and had to do the paper work as if I just showed up anyway. Complete waste of time.

Michael M. le

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Le client n'a pas laissé de commentaire.

Justin C. le

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Eddie was great. Give him recognition.

Quella J. le

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My experience was above average, no waiting and great customer service

Lonnie R. le

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The guys at this location were awesome! They were quick and understanding, even when I accidentally gave my husband my maiden name! I definitely recommend this location.

Jeffrey C. le

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The employees were great and friendly and did there best. They all deserve the chance to be trained properly from management on how to do uhaul transactions though.

Zuhal S. le

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Very kind employees

eddy C. le

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Le client n'a pas laissé de commentaire.

KELLI B. le

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Carry more kinds of trucks.

veronica C. le

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Le client n'a pas laissé de commentaire.