Just don't let them wait 10 minutes when checking in a returnArt B.
Customer Reviews for Shell Station
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Mesa, AZ 85207
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 8h am à 6h pm
Heures d'ouverture spéciales
- 11/28/2021 - 8/21/2024: 8h00 am à 10h00 pm
- 10/17/2024: 5h00 am à 10h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
No one there to help backup trailer into spot and had to try and unhitch trailer myself.KIRK D.
Person I dealt with was rude made me wait 45 minutes past my appointment time and could hardly speak EnglishLarry W.
I rented this until for 24 hrs from November 20th 5:15 pm pickup to November 21st drop off 4:55 pm. LESS THAN 24hrs I had the rental was told it was 25 $for the day and my credit card was charged 75 $... I WANT SOMEONE TO CONTACT ME IMMEDIATELY 724-219-7528Mike M.
Le client n'a pas laissé de commentaire.DANIEL S.
Nothing,it was fast and easy.Terry F.
Le client n'a pas laissé de commentaire.Matthew M.
Great Location was very easy to do the rent thank you for great service definitely will go there again whatever I need the Uhaul ðŸ˜Susan B.
Great costumer service always at this place thank you so muchMargaret N.
The trailer I reserved was fine and at the location on time. I also reserved an appliance cart and a furniture cart. Neither was available and the appliance cart was very important to our move. Although they made calls, they were some what put out as they thought I should be making the calls to look for the items. I would be reluctant again to rent from a location where this line of business is a sideline.Dale R.
Great service great people inside everything was good and easy thanksCHRIS R.
It was a convenient and easy drop location. I pulled into the gas station near a couple other Uhaul trailers and stopped. I expected to place in some particular space. But I was told to just unhook it there and I could leave. My receipt was online. How easy!John K.
It was not a Uhaul location. It was a sketchy gas station. Uhaul usually is better than this.Aric B.
The person that handles uhaul for this location was not there at the scheduled pick up time and the key to the truck was locked in an office that no one could access, so they had to call someone else to come get the key. The people were very friendly and accommodating, but because of the wait, my truck was not ready at the designated pick up timeZachary C.
Not their main business.DANIEL C.
Great Location great costumer service people was very helpful and they make it very easy and smooth definitely recommend this place ðŸ‘ðŸ‘Julie P.
Guy didn't know what he was doing and he over charged me 30 $. Dispatch called me to confirm drop off location and I advised I was over charged and she told me when I returned it the office would refund me 30 $and she was going to document my file. I returned it and they said they could not. So I called back and got another lady that said "nope we don't do that" how am I going to pay 50 $in taxes on a 119 $rentalDavid G.
Agent made turn in process very easy.Jason L.
All goodLORRAINE D.
Very attentive manager even though it was an extremely busy Labor Day weekendDavid G.
Awesome service great costumer service thank youomar C.
Nothing I can think of Everything went greatMANUEL D.
Le client n'a pas laissé de commentaire.Dave H.
Very smooth rental experience.RICHARD R.
Le client n'a pas laissé de commentaire.Amanda V.
Le client n'a pas laissé de commentaire.connie S.
Great service. Staff was knowledgeable and great to work with. Fast service and understanding. I would recommend this location.JASON B.
Several loitering people at this location. Workers were friendly, would suggest not having so many people hanging out outside.PATRICIA R.
Le client n'a pas laissé de commentaire.JOSHUA M.
When do I get my deposit backJason T.
Wrong code given to unlock U-Haul. Gentleman working at gas station very helpful in helping me. U-Haul customer service terrible in helping me. Had requested hand dolly and furniture dolly, neither were given to me. Had to drive around to different U-Haul locations, which were given to me by customer service, which none had any. Had to buy them myself at Home Depot. Not a good experience with U-Haul. Pick up and drop off locations were great.Tahsin A.
The station was dirty and needs a makeover. Although the truck was clean, it only had a third of a tank of gas, which added to problems when I returned it. I put 78 miles on the truck and, not knowing the mpg, did not know how much to put into the tank to bring it up to the third of a tank level. None of the employees were helpful. Another problem was the loose steering mechanism. With over 107 000 miles on the truck, the steering needs to be addressed. As it is, the steering wheel has a very â€œloosey- gooseyâ€ feel which added to my stress in driving in the heavy Scottsdale traffic. I think U-Haul needs to re-examine whether this location properly represents the image the company has built over the years.LAURENCE EDWIN S.
Le client n'a pas laissé de commentaire.VELVET D.