Évaluations des clients Sheppard Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Sheppard Automotive

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Patrick M. le

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Le client n'a pas laissé de commentaire.

Kati V. le

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Excellent! After hours contact, great service and communication. Very accommodating!

Pat M. le

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Sheppard Automotive is great. The service is quick. Everything always goes smoothly. I've been using their service and U-Haul in general multiple times. I highly recommend Sheppard Automotive.

Elus H. le

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Le client n'a pas laissé de commentaire.

Philip W. le

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This location opened 5 minutes late. In addition, the worker there did not have the computer ready to let me check out the equipment. After this, there was not anyone that could help me hitch the trailer up to my pickup. No one arrived for over 40 min until finally I figured out a way to get enough leverage to lift the trailer by myself.

Adam P. le

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Le client n'a pas laissé de commentaire.

Evan B. le

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Customer service was awful at this authorized location. The truck ran fine but was left dirty with sticky drinks being spilled from previous renters around the cup holders.

eric G. le

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Everything was excellent to me!Thanks!

MICHAEL A. le

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The location was unable to print my documents ( out of ink ) he did email them to me, but I'm a senior citizen and still rely upon paper docs.

johnny L. le

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Perfect

Amanda B. le

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This location looks like you’re just dropping the equipment off in a field. We went to turn in the keys (not after business hours either) and the office was locked. We had to wander around the property and found a group of older gentleman standing behind a fence next door and one of them said that we could leave the keys and they would turn the truck in. It seemed very sketchy so much so I called to verify that it was legit and to let them know we had left the keys with a man who claimed to work for UHAUL but we had no way to verify that. The field we left the UHAUL in was all muddy but thankfully I wasn’t charged for that. I wouldn’t recommend this location. The man we left the keys with was very nice but the whole set up and situation at the drop off location seemed unsettling.

Matthew M. le

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Le client n'a pas laissé de commentaire.

TANIKIE B. le

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The back if the truck was dirty. The gas in the vehicle was a quarter less than what it said on the contract. Advise a walk through with the customer before giving the key and signing the contract.

dennis G. le

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A new front desk clerk..

TERRY E. le

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The lady behind the counter was awesome. She was friendly and helpful.

James O. le

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Le client n'a pas laissé de commentaire.

LANCE S. le

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Le client n'a pas laissé de commentaire.

matthew M. le

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Top notch customer service and friendly staff.

JONI S. le

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Le client n'a pas laissé de commentaire.

Matthew M. le

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Easy to work with and friendly staff. This was not recommended by U haul, but recommend from coworkers and I agree that this location has great customer service.

Rebekah C. le

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Le client n'a pas laissé de commentaire.

MICHAEL S. le

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They were friendly and very helpful with renting me a uhaul.

Russell K. le

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Le client n'a pas laissé de commentaire.

MICHAEL W. le

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Paperwork had a clerical error causing a slight overcharge in mileage. The owner rapidly apologized and refunded the difference, I would definitely recommend his services.

Otishia T. le

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The staff was asked to help us connect the tow dolly and to tell us how 2 get the car on the tow dolly. Because of their poor instructions this caused an incident where now the car has a hole in the front fender. The instructions that were given to us were wrong and the staff did not take responsibility for their error. The manager at the location assured us prior to the connecting of the dolly in the car that his staff were well experienced and knowledgeable. I will never use this location again. They refused to hold themselves accountable.

joseph S. le

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Le client n'a pas laissé de commentaire.

BRYTNEA H. le

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Le client n'a pas laissé de commentaire.