Great personal employee. Nice and helpfulSteve R.
Customer Reviews for Sherwood Stone
(U-Haul Neighborhood Dealer)
Pour nous contacter
Sherwood, OR 97140
(No after hour drops)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 7h30 am à 4h pm
- Sam : 9h am à 3h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very nice folks to deal with. Well done!Dale A.
Was charged for 7 days only had it 1 day. truck wasn't able to lock in the back - no key was given. charged for items in truck that were not mine due to it not locking, charged cleaning fee when truck was clean. Been a long time customer and am very unhappyMichelle R.
Le client n'a pas laissé de commentaire.THOMAS G.
All goodJason B.
Clean the truck! There was garbage and old potato chips scattered in cab of truck. Then I was charged for 6 gallons of gas, which is funny as I only drove 39 miles AND I filled up the gas dank prior to turning in. I've left messages at this location to discuss my refund of fraudulent charges, not surprisingly I'm not getting a return call. Guess I'll have to contact my credit card to contest charges.Heather D.
Le client n'a pas laissé de commentaire.Grady N.
Very friendly and punctual.Chris H.
The girl that helped me was appeared bothered I was even there. I had to ask her if she was ok or if I was bothering her. It was weird and made me feel unwelcome and uncomfortable. Spending $300 on a trailer was hard enough to swallow but to feel completely unwelcome made me wish I had spent my money somewhere else. Which I will next time.Neil B.
Equipment worked well for my needs. I took the trailer back the same day rather than the next day because I finished with it sooner than I than I thought I would. I arrived at about 5:15pm and no one was there. I dropped the trailer off and tried to get ahold of customer service by text with no reply. I then tried to call and waited on hold for about 45 minutes with no answer. I then attempted to use the chat feature but after several minutes I left the computer for a few minutes and when I came back the chat had responded by sending me a copy of the contract. I already had that! I went back the next morning at 7:30 am when they opened and the guy had no information about the trailer being returned. He thank me for coming by and letting him know and said he would report as being returned. This is the third time I have rented this equipment from U-Haul in the last year or so. Customer service should be staffed adequate. Rating would be POOR for that part of my experience.LYNN U.
Le client n'a pas laissé de commentaire.Andrew F.
The gentleman was very kind and personable, but the transaction took 45 mins for a reservation I had already booked.Shaun M.
There was no clear marked place to drop off the keys and I ended up having to lock them in the car. Nobody was in the office or anywhere near it. Nobody spoke English or could direct me to where the U-Haul drop off was and it felt unsafe and was not well lit. No one knew what I was talking about when I asked about the U-Haul even though there was a row of them parked.NICHOLAS P.
This was an odd spot to pick up and leave my car overnight.Lynne B.
Le client n'a pas laissé de commentaire.Cynthia M.
Le client n'a pas laissé de commentaire.Leif B.
Le client n'a pas laissé de commentaire.Josue B.
Le client n'a pas laissé de commentaire.Dave W.
Le client n'a pas laissé de commentaire.Fernando P.
Le client n'a pas laissé de commentaire.chris W.