Customer Reviews for Shines Auto LLC
(Concessionnaire U-Haul dans le voisinage)

515 évaluations

2560 Venice Rd   Sandusky, OH 44870

(419) 871-0738

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 3h pm
  • Dim : 12h30 pm à 3h30 pm

Services dans cet établissement :

Pour nous contacter

(419) 871-0738

2560 Venice Rd
Sandusky, OH 44870

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 3h pm
  • Dim : 12h30 pm à 3h30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARVIN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS G. 
Évaluation :
5

The back of the truck was a little bit dirty with dried mud...maybe could have been sprayed out or something after it was returned last. I'm sure that is not uncommon. But, since we were transporting mattresses I was concerned about getting the dried mud on them. In the end it wasn't too bad and we were able to wipe the dried mud off. But I have used them on my last two moves and everyone I've dealt with has been very pleasant very respectful and professional. The process was very easy and I felt I got a decent deal all the way.

LORETTA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvonne M. 
Évaluation :
5

Tim, in Sandusky, was awesome. He went out of his way to get our vehicle to us when needed. The vehicle was super clean, and easy to drive. The empty trailer discount was great as well. Tim and his business are what every corporation is looking for, someone you can trust. He was a great experience, more so, that I wouldn't mind moving again. Hahaha. Top notch service from Tim and his crew. Great job. Much appreciated!!!!

JAY P. 
Évaluation :
5

Everything was perfect. Tim was beyond helpful and was a pleasure to do business with.

NANCY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keni T. 
Évaluation :
5

Excellent

DARRELL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRADLEY W. 
Évaluation :
5

I'm not sure you can the people at Shine's were courteous , knowledgeable and assisted me with the proper hookup of my trailer.

HOWARD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian D. 
Évaluation :
5

The friendly service at this location is superb

MICHAEL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

margaret J. 
Évaluation :
5

The gentleman who helped me was excellent!

Keith G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GABRIELA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared H. 
Évaluation :
5

Have more locations like mr Williams he was great!

DONALD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jane K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dannie J. 
Évaluation :
5

Very good service ! Thank you

SHERYL S. 
Évaluation :
4

It was after hour drop off however the manager showed up while I was doing the on-line check in. Offered assistance and wished me a good day.

DALE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gerald L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EUGENE C. 
Évaluation :
5

Tim was amazingly friendly, and prompt with my reservation. He thoroughly explained the new contactless options for future reservations. I will drive out of my way, in the future, to work with Tim again. Thank you so very much!

Justin C. 
Évaluation :
5

It was a sad time for me. Leaving my home and soon to be x wife, but I came upon 3 fine men at the u-haul dealership, that picked my day up 100 %. The owner was wonderful and I will highly recommend this dealership. When I needed a KIND word, He was there for me. I met a friend. Wonderful service.

JAMES T. 
Évaluation :
5

I don't know, Tim was spot on and very helpful. Great customer service and really helped me out.

KERRY M. 
Évaluation :
5

Everyone was prompt, very courteous and welcoming!

CHRISTOPHER F. 
Évaluation :
5

Tim gives everybody the VIP experience. He took care of a situation where I was forced to uses a site 30 minutes away. He called 2 days prior to rental to review my reservation and personally handled my check in. Best location. I've used.

RANDALL S. 
Évaluation :
5

Quick, easy, and exactly what I needed.

Jesse S. 
Évaluation :
5

Nothing at all , service was exceptional , very friendly , I was very well taken care of and in a timely manor !

BRENDA K. 
Évaluation :
5

I never rented any vehicle that was cleaner than your van! Armor All tires! Much appreciated. Also I had to call in with a couple of questions and the location owner called me right back even after hours.

Dean C. 
Évaluation :
5

Very Professional service and pleasant employees. Would definitely recommend this location.

BERNARD P. 
Évaluation :
5

Very professional and nice. Everything was excellent

MICHAEL J. 
Évaluation :
3

The employee I worked with was very funny, kind, and helpful. Equipment was decent. Cup holder appeared to be damaged and the fuel was at slightly less than I was told, but I documented all of this via the app during the inspection process so there was no problem!

FRANCIS T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GINO C. 
Évaluation :
5

Great, friendly service!

TIMOTHY P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GENEVA T. 
Évaluation :
5

Tim was outstanding!

SARAH C. 
Évaluation :
5

Continue to be great

VIOLA W. 
Évaluation :
5

Tim made the whole experience returning equipment fast and simple. 10/10 recommend a pay raise!

Juanmanuel C. 
Évaluation :
5

Mr. Tim and his daugher were very friendly and helpful. Thank you very much

CHANA B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tracey K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY D. 
Évaluation :
4

My order was incorrect and wrong item included, but good overall.

Casey O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Emerson S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KORY K. 
Évaluation :
5

Great experience. Tim was very professional and very helpful. Thanks

DANIEL CHRISTOPH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
5

Tim was so helpful at Sandusky OH lovpcation.. When the van would not start one day, received excellent help via text from help center. What a relief!

MARGORIE M. 
Évaluation :
2

Did online check in and the app was incredibly difficult and would not work and kicked me off multiple times. We struggled for over 40 minutes before the guy inside the came out to ask if we needed help. The U-Haul leaked and ruined my $500 mattress and the guy told me there was nothing he could do. WILL NOT BE USING THIS AGAIN!!

JUSTIN K. 
Évaluation :
5

When I arrived to return the U-Haul, I was greeted outside and helped with the check-in process. The personnel was very friendly and helpful!

Rachel C. 
Évaluation :
5

The owner/manager was very helpful and courteous. Definitely use him again.

MICHAEL C. 
Évaluation :
5

Nothing. It was an excellent, and trouble free experience. I would definitely go to this location in the future!

OZEAL H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROGER R. 
Évaluation :
5

I have to commend your manager/owner of this location-personable and available. I left my Air Buds after I turned in van. I called him and he found them and even offered to stay over to give them to me. I wish more companies had people as honest and reliable as him. He represented UHaul in a stellar manner.

Randall S. 
Évaluation :
5

You guys are amazing !!

KATELYN W. 
Évaluation :
5

The customer service was great. The gentleman working was friendly and kind and I would definitely recommend this location to others! Thank you!!

CHAD C. 
Évaluation :
5

"NOTHING", The Venice Rd. Location has BEEN MORE THAN ACCOMMODATING when it comes to my needs. I used their trailers for moving a whole household, to picking up furniture, to tools, to 4 wheelers. I hear how Tim goes out his way to make everything convenient for his customers. So there's really nothing I would change except for putting a food truck on site 😁ðŸ'

ANTHONY J. 
Évaluation :
5

Excellent service that went above and beyond what was expected. we will use them again and recommend them to others.

MARILYN F. 
Évaluation :
5

Maybe off loyalty discounts. Maybe larger selection of big trucks . We were pleased but had to make more trips due to no big ones available. We do understand that so many people are moving so not complaining just suggestions. Thank you much

KEITH H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN G. 
Évaluation :
5

Tim at Shines Auto made the rental experience great! I will definitely return when I need another U-Haul rental.

Jeffery F. 
Évaluation :
5

Tim (I think it is), the owner, was very helpful in accommodating my special pick-up needs--returning after hours to sign out my rental to enable me to commence my move early next day. He's a fine gentleman, a real pleasure with whom to do business! Best, EdB.

EDWARD B. 
Évaluation :
5

Tim was very helpful.

RICHARD M. 
Évaluation :
5

Service already superior

DENISE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICKI B. 
Évaluation :
4

Hard to find at night. No personal interaction. Drop off went smooth. They didn't do anything wrong. Could put up a sign with lights for night returns, that would be very helpful, wasn't sure where to park it either, but overall smooth and seamless.

Rebecca S. 
Évaluation :
5

Was a great experience and was very quick with getting things done

MICHAEL C. 
Évaluation :
4

Very nice professional easy transition

GLENN A. 
Évaluation :
5

Everything was great thank You ND God Bless

DARLENE V. 
Évaluation :
5

Service was great maybe need to get more uhaul's. The little time I was at the office that phone was ranging with people needing to rent a uhaul. Nice friendly service.

IVY A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMBER S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GAYE H. 
Évaluation :
5

promote the easy options at the time of rental

MIGUEL M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GREGORY J. 
Évaluation :
5

Tim is awesome.

JAMES U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETHANY N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES U. 
Évaluation :
5

I was totally happy with the service I received here.

TERRY Y. 
Évaluation :
5

Tim Williamson is very good about his overall attitude when it comes to customer service and satisfaction. I absolutely love dealing with this location and go out of my way to use this service location than any other..he always welcomes me openly with a good attitude and friendliness..would give him 5 stars out of five stars!

ROBIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK B. 
Évaluation :
3

Go back to a "low-tech" approach. Renting and returning equipment and all the hoops you have to jump through is exasperating and makes me honestly not want to rent equipment from Uhaul (and others) again. I've been renting from Uhaul for 38 years and it was much more painless and simple. The equipment is nice and reliable though but I don't know if that fact alone will keep me coming back after my last several experiences.

Lawrence R. 
Évaluation :
5

Great and professional service-good Christian business I strongly recommend for any moving needs! Thank you. DAF

DERRELL F. 
Évaluation :
5

I've rented u haul trucks in the past from this location ,very informative on the rental no surprises,very pleasant and always greet you with a smile.Keep doing what you do . 😃

STACEY S. 
Évaluation :
5

The owner was wonderful and went above and beyond! Great service 😊

Roberta H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn W. 
Non les évaluations ont été soumises pour cet établissement.

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