Great service and assistance
Ronald Lamson
Customer Reviews for Shoppers Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Not very good signage out front to direct you to the counter
Terry DaaneAll good, big lot to hook up in
Kerry JonsNo need to change a thing @ Shoppers as everything went well from pick up to drop off
Gary RobideauReserved your small trailer on-line. Went to town and picked it up. The Customer Service man was great, got the paper work done, showed us which trailer and ensured we were hitched properly! Trailer pulled easily. Very nice experience. Merci.
Micheal McNamaraThis location is inside a store, one person running it and hooking up peoples cars to pull trailers. Long wait to check in a vechicle. To make the process faster, take picture of the mileage before walking in. to get it closed up correctly and have your paperwork to cross check accounts.
RACHEL MCLEODJim, the U-Haul representative was awesome. The tires on the trailer had an eight PSI differential which is enough to create a circumference differential and could have made the trailer wagtail down the road. This is out of Jim's control. Other than that, everything went fine. Thank you for the opportunity to share.
ROCKY VANDALThis place is worth the drive. Best selection and best service. Their staff is very knowledgeable and kind. You won't be disappointed.
Jim WilsonDid a great job making sure we had what we needed
Harold HeeterClean vehicle, friendly service, location easy to get in & out of.
Susan JaroszThe truck seemed well maintained however the interior of the cab was not clean at all.
Linda RuegseggerWell staffed and helpful.
Michael BruniThis isn't for the location but U-Haul, $1300 one way from Oregon to Arizona is pretty shitty when the same haul Arizona to Oregon is $348…. Pretty shitty of a company if you ask me.
Gary GwashKudos to Bowen, at check in, and Chris at return were knowledgeable, helpful with questions and efficient. Mobile software easy to understand. Software to check in and handle transaction was well thought out for customer experience. Thanks High ratings for this location
Michael LongTires were dirty other wise excellent service. The gentlemen did a excellent job
kimberly ColsonNever ever let Jimmy go... He went above and beyond to ensure that I made it out of there with a truck even though they had all the gas siphoned out of them the night before.. His attitude when hit with something so unexpected was on point,,, his willingness to think outside the box to come to a solution and the Shoppers store manager that assisted him was a team work that is rarely seen in this day and age.... GREAT JOB... saved my day.. I'll never go anywhere else to rent a U-Haul ever!
GREG HUGHESCustomer service gentleman was wonderful help.
Avie VensorThe people that are at the store were very friendly and went out of their way to make my move easy
Clif Pritchardused this place before, always great service
Stephanie KramerThe employees are always so helpful and friendly makes for a nice experience going to this location. They've always been good to me and therefore they will continue to have my business as well as recommendations. The equipment isn't always very clean but it gets the job done
Joanna FitzgeraldThe app wouldn't work at this location poor signal area. Had to go inside to ask for the WiFi and was told that U-Haul closed at 7pm and wouldn't be able to rent out on the system. Luckily there's a cool guy working there that went above and beyond to get me in a truck he deserves a raise truly helps out a customer. Canceled my original reservation since I was told it was never even set up for me. Fail. So if you want a u haul don't use the app here just go inside before they close.
Christopher GonzalezI always rent from this location and every time it's been a great experience. Friendly employees. Check in and return have always been easy and fast.
Brenda LarsenNew gas efficient trucks.. Many sizes available.. Quick friendly service!
Thomas BellesClose to home and easy drop off
Chad WimerClean the inside of the windshield. Would be better.
William PowellEverything was excellent
Harold HeeterBig parking area, helpful staff on site.
michael hamerU-hauls are never clean. Uncluttered, yes.
stanley stevensgreat service
stephanie kramerThe male cashier at the rental counter was awesome! He was very helpful, friendly, efficient and knowledgeable. He was very patient and answered all my questions. Great representative for your company!!
Brenda LarsenIt was a convenient location.
Jim PolkI always rent here. Large inventory and easy access.
Dennis GoebeltGreat experience!
Lisa CassaraQuick friendly service. Above and beyond service!
DAVID MAUI paid cash for renting the pads and now you charged me again. I need a refund.
Dale NolenGreat service, friendly and answered all my questions
Leigh MillsTime in and out was great.
Byron BrandtRien
Gary Kravatdirty truck, wheels full of mud
stephen igraszekExcellent service provided by the U-Haul representative working at the Shoppers Supply in Apache Junction Az. I wish I had gotten his name because his customer service and interpersonal skills were excellent ! Great Service. Thank you.
Frank McshaneI had a 10' truck, the cabin was cleaned, but the load area had some blue flakes that turned into a fine powder when touched and they stained my items, luckily my furniture was shrink-wrapped so it didn't damage my items, but someone should clean the load compartment before renting it out again. There were also non-u-haul 2 blankets left in the truck and messily tossed in a pile full of the blue stuff.
Alena SygalDaveyI would recommend making sure all lights worked properly and the license plate is securely attached. Trailer was dirty but did not stop the performance of the car hauler.
karen StewartGood job explaining everything
John SchmidtEmployee very helpful, no problems on returning trailer
Bill PetersenEverything was fine until 9:30pm when I went to start it and it would turn on, no lights, nothing. Luckily someone came along and jumped it 3 times before it would start. I didn't stop at a gas station for fear it wouldn't start again. Hopefully If you do the right thing I won't be billed for it.
Lori JohnsonTrailer has tires from 2016 and 2018 and are dry rotted. Frame of the cradle has cracks. This unit should be out of service.
William WhitemanEverything was great
PETER VANVLIETAdd a second cashier
Natividad RodarteAlways have what I need.
Scott PhillipsJim helpfully. Great experience thank you rosemary johnson
Rose JohnsonDrop off was great!
Fonda DownsQuick, personable service.
Mary Adell LoweVery friendly and knowledgeable staff. I'm a repeat customer
Robert Grimes