Évaluations des clients Shoregate Sunoco

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Shoregate Sunoco

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Karen T. le

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Le client n'a pas laissé de commentaire.

Steven C. le

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Le client n'a pas laissé de commentaire.

Dominique R. le

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Le client n'a pas laissé de commentaire.

danieal m. le

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Covered in spiders. Poorly maintained parking lot, building, and no real assigned space for the uhaul section. No clear signage. Really awkward watching and waiting for the person to use their phone to check you in when they have a desktop computer right there.

Jahkarr W. le

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Le client n'a pas laissé de commentaire.

Ericka B. le

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Give refunds the same way as paid. I paid cash yet I have to wait 5 days to collect from the error made by uhaul

Dillon L. le

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Le client n'a pas laissé de commentaire.

Michael R. le

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Service was slow. I entered a CC on line and then had to use a different card. Why would I enter on line and have to show card again? Service Station attendant didn't seem to know what he was doing. More training required perhaps

Cheryl C. le

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Le client n'a pas laissé de commentaire.

sherry h. le

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Le client n'a pas laissé de commentaire.

Marvin S. le

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Keep positive people that look out for the customer

Margaret P. le

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Le client n'a pas laissé de commentaire.

george f. le

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I did a walk-in for a truck, and it took approximately fifty minutes for the sales person to do the transaction. He was there by himself. He said he was having a computer entry problem. I also noticed a sign which said, "help needed."

john k. le

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The dealer was fantastic. He helped us out of a last minute bind and was able to make sure that we had everything we needed.

MICHEAL W. le

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Le client n'a pas laissé de commentaire.

GREG D. le

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Check in was very clunky....check out was much better.

mike r. le

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Le client n'a pas laissé de commentaire.

YOLANDA L. le

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Only 1 person working in the gas station, so every time someone needed gas, lottery tickets, or soda pop she had to wait on them. It forever to check out a truck. Was not her fault.

Robert G. le

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everything was great the staff was excellent

Sheila D. le

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Le client n'a pas laissé de commentaire.

TIFFENY J. le

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Le client n'a pas laissé de commentaire.

yvette f. le

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Le client n'a pas laissé de commentaire.

Steven S. le

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They changed my location on me without any warning. They were not very helpful and caused me to miss an hour and a half of work trying to figure out the location and they made me call multiple numbers which all told me different things. Locations were fine but the uhaul did not do me any favors.

Domenic Z. le

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I was supposed to return to a different location that I picked when ordering everything online and ended up having to return it here. The return process took a very long time as the kid had no idea what he was doing and had to have a video call with someone to tell him how to do it. I was also told I had to go, in the rain, back to the truck and bring the dolly in so he could "get the numbers off of it". Horrible experience.

Maria M. le

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Le client n'a pas laissé de commentaire.

Helena M. le

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The place is really small and hard to see where to turn into (it’s connected to a gas station). It doesn’t stand out which makes it a little difficult to find!

Collin H. le

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It took over 45 mins to pick up the rental as the store didn’t understand how the 24/7 rental worked and that I already reserved and paid in full. The clerk had to call his dad repeatedly until he answered for help. Also the tuck was not clean. The cargo area was dirty and the cup holder was full of water upon pick up. Reservation for 9:45 PM Left at 10:38pm. Not a good start put me very behind and stressed to start my move.

ron t. le

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Le client n'a pas laissé de commentaire.

Kim S. le

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this is a gas station that only has 1 person working at a time and you cant get get checked out because they keep taking customers that come in for something gas or something else. I became irate and I was yelling and the woman working there called me a bitch. Needless to say, my experience was not good. When my turn in line came i told the gentleman at register, he took 3 more people until I interrupted him, I asked for a copy of my contract, waited a few minutes for it(no big deal) he gave to me and then continued to take more customers, that"s when I became irrate.

Tara C. le

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Le client n'a pas laissé de commentaire.

Andrea W. le

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Dropped the uhaul off at a different location, was told they didn't have the money to return my deposit. Was sent to another location to return the uhaul and also got told here they don't have the cash to return to me either. It was a very terrible experience and I would not recommend the Streetsboro location or the willowick location. After two days of moving this is ridiculous. To charge someone money and none of the stores have it to return to me