Évaluations des clients Shoreline Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Shoreline Rentals

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Chauncey H. le

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This is my second rental in about a month. Both went very smoothly. Very pleased with it. Two minor things. Might be good at time of rental to remind the person to take pictures when returning and so it online then (I did not read that text until after I left). Second item is the new cargo vans are terrific, would have loved to use one for my second rental, but no one way rentals for van. Would like to see that. I had to take a 15 truck, which was pretty empty! Thanks again!

Karen C. le

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Le client n'a pas laissé de commentaire.

Sandi W. le

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Explain what your being charged and why and how many miles you are allowed. Dealt with 2 different locations and both were guys and neither of them were helpful or informative

Kathy G. le

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First of all, the business phone number is personal cell phone number. Left messages that were not returned and had to call back until he felt like picking up the phone. He answers the phone but is not in the office to take my credit card info. Never called me back. Sent my father to make sure there was a reservation for me. He was able to confirm this. Then Uhaul calls me and leaves a message telling me that the truck has to be returned to CT. I call back and of course had to leave a message telling him that I cannot return the truck to CT and to call me back. Nothing for two days. The day of he calls me at 8:50AM and asks where I am because my reservation was for 8:30AM. Then I ask until what time are they open til’? He then tells me I have until 9:45AM. I am in Providence and have to rush to Richmond. Very unprofessional and never again!

Jean M. le

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Le client n'a pas laissé de commentaire.

Clara I. le

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Make sure you have the trucks listed on your site so that when i rent one i dont get the smallest truck and pay the same price.

David L. le

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Le client n'a pas laissé de commentaire.

Lisa C. le

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Great

WILLIAM B. le

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I dropped of truck after hours. Very convenient.

JOHN L. le

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Le client n'a pas laissé de commentaire.

CASSIDY E. le

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I was charged an entire day, I returned truck after maybe 4 hours. I also was charged on an estimated mileage when i was well under the 100 miles i was charged for. No information was given

Gary R. le

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Not happy that I never received an invoice. I overestimated the miles & belive this wasn’t adjusted. Contacted the owner but no reply.

LILI K. le

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Everything was perfect.

Katie L. le

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Le client n'a pas laissé de commentaire.

Gary R. le

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Le client n'a pas laissé de commentaire.

Carl S. le

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I ordered moving blankets and paid for them - they were NOT in the truck nor was there anyone there on Sunday (location was closed so seeking assistance was not an option). The charge needs to be removed from my costs

Daniel M. le

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This was the worst customer service experience of my life. Uhaul changes my reservation to another location 30 miles away 5 days prior to move. Uhaul customer service said there were no other trucks available. THIS WAS A LIE!! I checked the next day and found same truck (4 of them!) Less than 10 miles away. Uhaul only wanted to increase the mileage they could charge on a local move. I felt robbed and taken advantage of my Uhaul and treated very poorly by their customer service representatives. I will have to find alternatives when I move again. Uhaul should be ashamed.

charnella S. le

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Very friendly and helpful.

CODY C. le

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Outdoor flood lights for after hours drop offs.

GM L. le

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Le client n'a pas laissé de commentaire.

Ralph K. le

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Le client n'a pas laissé de commentaire.

Andrew S. le

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Mileage and fuel were not correct.

robert M. le

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Le client n'a pas laissé de commentaire.

Harold L. le

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Had to drive 30 minutes out of my way to pick up this truck because at the last minute no trucks were available at the location I originally reserved a truck at.

Osman B. le

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Le client n'a pas laissé de commentaire.

Dave M. le

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My only disappointment was the gas level in the truck at pick-up. It was at 1/8 tank, which I thought was too low to start the rental. On the good side, the truck was very new, and very clean. Although a little involved, the automated pick-up went well.

marrc G. le

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Le client n'a pas laissé de commentaire.

Joshua H. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Sway bars need to be installed on the trailers and auto transports.

lioudmila K. le

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This location has very convenient hours of operation, friendly owner, clean and helpful . Thanks!

BEVERLY M. le

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Le client n'a pas laissé de commentaire.