While moving my wife seen a strange vehicle sitting outside our home, she asked the lady was everything ok the lady said that a person from si towing her they new where a house was to rent on chestnut and gave her our address. I thought that was inappropriate to give a stranger a costumers address. I understand they was trying to help, but that was dangerous. The could have been anybody. Other than that SI towing is top notch and the best that we have used. I would recommend them to everybody!
DEREK M
Customer Reviews for Si Towing & Recovery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Melissa is amazing!!!
Padra FMelissa does a terrific job. She makes you feel welcome and appreciated. She explains things completely an is very helpful.
Mary BParking is terrible! Not enough room.
Robert GSmall issue getting the key from them that they resolved. Parking is a little crowded at the location.
VICTOR Hvery nice people to rent from, a A plus
john tTrailer was very nasty.
Sam PExcellent location to rent from. Always quick and efficient.
Will DIt was an okay location. Service was excellent, I could tell the truck was well used. The outside of the truck was dirty, but the inside of the truck was clean.
Stephen TMelissa was fantastic! She went above and beyond to help me out with this rental! I'd just lost my mother and she was a great help. She even extended my rental when I realize I was going to need more time. I'd return to this location any time I need a Uhaul again!
Jennifer LThe lady was extremely rude and the van was filthy. It smelled of cigarettes and like a litter box.
Jennifer MPersonal assistance was 👍
joe cThe people to receive my trailer return were not there, then I was told to go to another location who was also not there. When he finally showed after 30 minutes of waiting and trying to call them to get in touch, he started talking about anti-government conspiracy theories and had a hat that said "let's go Brandon". Not very professional and welcoming at all
Erin CMelissa was so helpful, she's the best.
MARY TNo room for improvement!! She does GREAT JOB!!
BRENDA SHertz Team Member was EXCELLENT to work with!
James SGo here! I (unknowingly) showed up 7 days early for my reservation and there were no trucks available when I arrived. I assumed this meant I'd be looking elsewhere as I needed a UHaul that day. Fat chance! Not only did they get me into one quickly, it was also upgraded to a bigger size than I had originally reserved(which saved us a lot of time). I messed up but they still made it work and were so very kind and quick about it. 10/10
Lydia MThe transaction was perfect. Friendly welcome, all as expected. We will return.
Nathalie GKeep good people like those at S I Towing renting out the Uhaul vehicles.
Keith HLocation was fine and thank goodness for them because your pick up app is not workable.
Carl AThe service could not have been better!!
Alan LOverall rating, excellent!!!!
David DGreat service!!
Richard RCustomer service was excellent. I would very much recommend this location!
Mark HExcellent rental, wonderful customer service. I was even met early for an easier pick up.
jamie eMelissa is wonderful to work with, HIGHLY recommend her!
Jessica JMichelle was fantastic!
Karl FMelissa was exceptional, going way beyond what she needed to do to get us on our way on a Sunday.
Scott MGreat service and wouldn't change a thing!
Curtis PShe was excellent! The service was excellent. She took such good care of us. I will definitely use this location again if I ever need a U Haul.
MaryAngela AAwesome experience
MARCUS MMelissa is fantastic! Very customer service oriented, organized, knowledegable, friendly and efficient. Highly recommend this rental facility
David SKeep up the great service
Mary KI'm not sure what's going on with this place but business is being conducted out of a trailer right now. Parking was a pain in the butt and there were caution tape and caution cones everywhere. Very unorganized. It appears there's a lot of construction going on which I did not care for. However, the vehicle I rented was a plus! The customer service lady there was awesome! I was very happy with the value for my money and everything else. I can only hope that the next time I need to rent a U-Haul from this place that there is an actual building and a better parking situation then what was currently available.
Wendy DClean up lot and provide employee with a cleaner office. Employee was professional and provided excellent service.
Brian SMelissa is fantastic manager and uhaul representative
roger rHelpful
CONNIE HMelissa is fantastic.
roger rMelissa is tops, You can't Improve on her Quality and professional customer service. She is an absolute keeper!
Tom Gprompt and courteous
phil rMelissa was great. Called the morning of with drop off instructions. Would highly recommend!
Timothy SDrop off process was quick and easy.
David BNothing, everything was great, the lady Melissa who rented the truck to me was very knowledgeable, and nice,friendly
PEGGY ENo improvement needed! They are VERY NICE people!
BRENDA SFast quick & friendly will definitely use again easy pick up & so so very nice to me & helpful thanks again
NICHOLAS AWoman who helped us was extremely nice, friendly, and helpful.
Tiffany M