Very bad customer service. Made it 10 miles down the road and all the lights went out on the trailer in the middle of the night, spent a hour and a half tracing wires and found wires melted to frame under trailer at right front. Had to replace blown fuse on truck caused bye bad wiring.Zach S.
Customer Reviews for Sierra Tire & Trailer Center 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
You need to work on your web site. I found it very hard to work with it. The person at the rental location found it hard too.Robert H.
Le client n'a pas laissé de commentaire.Alexander A.
Le client n'a pas laissé de commentaire.kenneth P.
Everything is good the process was fast the man was pleasant and got me out of there quickly.Richard L.
Tight location on a corner but great customer serviceLyla W.
Le client n'a pas laissé de commentaire.Manuel D.
Very helpful, great customer service.Cristina W.
Didn't drive very far but still rate went up. But it's still good price for 3 day! Just don't be deceived by the 19,99 day rate. Have expectations that mikes and fees add up quick. Truck was great! Location was great!Beth M.
Maybe have more trailers available, and equipment for sale at the Marysville, CA location.Linda I.
The location is a bit sketchy. The one man was super friendly and easy going though! He was very hassle free. Loved that. I'd definitely recommend dropping off a Uhaul here like I did.DENIQUE D.
Fuel line was disconnected from tank (gas thieves?) when I picked rental up. Street was under construction so I did not complete a full vehicle inspection (I didn't look underneath) at time of pick up. Fuel spilled at gas station, approximately 3 gallons. Returned to rental location for repairs after calling agent. Adjustment for the spilled fuel was applied to my bill.Kathryn C.
Le client n'a pas laissé de commentaire.Raymond K.
It was grea,t easy in easy out.TERRI S.
Fabulous service!James G.
As described, great serviceJOHN A.
Le client n'a pas laissé de commentaire.Pilar E.
Le client n'a pas laissé de commentaire.TERRENCE W.
Le client n'a pas laissé de commentaire.Karla G.
Le client n'a pas laissé de commentaire.Susan L.
U hAUL IN MARYSVILLE HAS EXCELLENT VEHICLES, AND GREAT CUSTOMER SERVICE!BRUCE S.
Le client n'a pas laissé de commentaire.TASHIKKO M.
Le client n'a pas laissé de commentaire.BRUCE S.
Le client n'a pas laissé de commentaire.VINCENT H.
I had to wait a extra day to get the truck, since the tires had to be replaced. Also had to waste 2 hours to get the truck driving from Chico to Marysville and back and paying for the extra gas to do so.Jerry H.
You all had me driving all over the place to get this trailer.Paul T.
Very nice van, service, and transaction.LISA C.
Le client n'a pas laissé de commentaire.KATHRYN C.
Le client n'a pas laissé de commentaire.GRACE S.
I did not rent uhaul so someone is using my name email.Mylike B.
Le client n'a pas laissé de commentaire.MICHAEL ALBERT F.
Very friendly. Highly recommended!! Thank you!!Kurt S.
Le client n'a pas laissé de commentaire.MELISSA B.
Nothing, ownership was extremely helpful and got us out and on the road.Dametreus M.
There was a little hiccup at the beginning with regards to an alternate contact, but that has nothing to do with the location. The on-site employee, Ryan, made the procedure super smooth and easy. I could not have asked for better! Should the need arise, I will definitely be returning!Lovee Y.
Great service, great van, and great customer serviceMichael F.
Le client n'a pas laissé de commentaire.AARON P.
Order was messed up man at pickup point gave my reserved trailer to someone else so I had to drive pulling the trailer they had reserved 45 min away trade out trailers and drive back another 45 min. They also didn't have the blankets I had reserved so I had to go to another store to get those. All in all cost me at least 2 to 3 hours of my own time to be charged the same price.BRET B.
Le client n'a pas laissé de commentaire.jess N.
The location was very inconvenient for me. I had to drive 1,5 hours just to get the trailer..and for that reason only, I would look at a different vendor. The Uhaul station in Marysville was excellent service though.JOHN H.
Le client n'a pas laissé de commentaire.RAMON G.
Very efficient and professional personnel.STEPHEN C.
Nothing,everything lucks Great !! Thank you. And absolutely Im go to your business next time I need a rentals thanks a lot !!Manuel S.
The customer service is great. The truck was clean and drove like a dream. I was very impressed with the service and the vehicle. I would rent from Sierra Tire again.MARY C.
Le client n'a pas laissé de commentaire.ROGELIO M.
Le client n'a pas laissé de commentaire.CURTIS R.
Great service and went beyond the call of duty by staying late to accommodate my puck up. I'll be back and will refer others to this UHaul location!DONNA W.
Le client n'a pas laissé de commentaire.EDIE D.
Le client n'a pas laissé de commentaire.David R. T.
There were cockroaches in the truck that I rented. I asked if i could get a discount since there were roaches in the car and got no discount. I dont expect a uhaul to be the cleanest and luxurious vehicle as i am only using it to haul bricks and materials, but cockroaches are totally disgusting. The owner said he hosed it down before, and he probably did, but the roaches were hiding under the seat. I am not going to that location again.OTTO S.
Je ne sais pasJohn M.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.KIMBERLY B.
Le client n'a pas laissé de commentaire.ELLYN B.
Le client n'a pas laissé de commentaire.Kurt W.
Just keep on doing what you do. I was very satisfied with the service.Terry T.
Le client n'a pas laissé de commentaire.Denise O.
Le client n'a pas laissé de commentaire.Denise O.
Le client n'a pas laissé de commentaire.Stephanie Y.
Excellent customer service from Garrett and Joe! Very clean and professional business!MICHAEL G.
The problem with the rental started by telling me that I could get the truck and trailer from your Rancho Cordova office, but calling back to say that nothing was available and I would have to go approximately 45 miles to the Marysville location. And the trailer wasn't there. Then was told that the trailer wouldn't be available until 4:30 pm guaranteed but would have to pick up in Yuba City. This caused delays in my moving process, because I then had to go back to Rancho Cordova to get the car before we could go to my home. It was very frustrating because I had to empty my deceased son's apartment and take all his belongings to my house which is approximately 3 to 4 hours away.JEANNETTE P.
Le client n'a pas laissé de commentaire.EDDIE S.
Le client n'a pas laissé de commentaire.Corey K.
Le client n'a pas laissé de commentaire.JOSE C.
Le client n'a pas laissé de commentaire.Brenda B.
Le client n'a pas laissé de commentaire.Trina B.
Le client n'a pas laissé de commentaire.Roger L.
Guys were very friendly, professional and knowledgeable.Matthew C.