LESTER K.
lady was very knowlegeable and answered all my questions, thank you so much
Évaluations des clients Sign A Rama
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Sign A Rama
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Jordan R.
Have supply of dollys on hand would have made things easier luckily they refunded the charge for a dolly but then I had to go buy one.
ANTHONY G.
Excellent customer service!
Harry L.
Don't know. I had a great experience. The rental agent was helpful and had the equipment we needed.
mark A.
Excellant customer service.
Robin B.
You can end your contract with Mike's Go To Crew in Tullahoma. I was scheduled to pick up at 9 a.m. By 9:30 the business owner had NOT shown up to open the business and that is why I had to go to Sign A Rama. In addition, I called about this and was relayed from a regional manager that ‘with everything going on, this business owner is often running late so that's probably what happened.' UNACCEPTABLE. You are a regional manager. He is a business owner. Get your crap together and take care of your customers. It was with my second call that a proactive representative set me up with the truck at Sign A Rama. That should have happened with the first call. I will not be renting from you again.
Neil P.
really excellent service, totally painless!
Manda S.
I only dropped off the truck here. The business was closed.
Billy M.
Appreciate the numbers posted to contact for business hours. Courteous
Jason H.
Good experience overall unlike previous experiences with renting this kind of equipment
Betty R.
Be courteous to customers.
Peter N.
The location and phone number left in the voicemail and message from Uhaul had the wrong address and phone number. I had to look on the website to get the correct one.
Kayla B.
Truck was not swept at all. Had to hunt down the pads that I rented they werent in our truck.
don G.
Do a credit card return for the deposit so we dont have to wait 7-10 business days for a check from uhaul. But overall a good location.
Janice G.
Service check truck, brakes had issues.
Patrick W.
I was not in a hurry, they simply DID NOT HAVE a pair of pliers to undue the c-clamp. They also DID NOT HAVE anyone available to assist me with the connection of the trailer to the truck. I had to figure out how to back-up the truck to match to the hitch on the trailer and attempt to connect the trailer with zero assistance. No safety check was completed to check for lights or anything, I did not know how to connect the plug for the lights and again they DID NOT HAVE anyone available to assist me. I was told this multiple times. The trailer did fall off the truck when I went over the train tracks. Thankfully there were some gentlemen available to assist me with making a proper connection. I thought I had to go buy a trailer adapter for the lights to work, but these friendly folks who just happened to be in the right place at the right time were able to assist me. Bottom line for me was to let you know that if anyone needs a trailer and if this Sign a Rama dealer doesn't have anyone to assist, they should NOT BE RENTING Trailers. Major safety issue, at least it was for me.
Britney A.
They should post a sign inside by the front door to help people from out of town figure out where to go or who to talk to, as there was no one in the entry area. There wasn't even a bell on the counter, just one person yelling from another room telling me to watch my step. Which, at that moment, I didn't even realize they were talking to me, so it was awkward.
Ron L.
We were hit with a gas charge even though we only drove truck less than 10 miles and put a gallon of gas back in the tank. When we questioned this we were told it is in our contract to verify how much gas is in truck when we first get in it. We didn't think to do that and then were hit with the charge. It is disappointing policy that doesn't give us the benefit of the doubt and will definitely cause us to shop other rental companies in the future. We think we should have been given benefit of the doubt in our situation.
Barbara A.
I can always depend on U-Hauling every time I've moved!
Angela B.
Not a professional setting.
Mark A.
Excellent customer service and in a very short time of needs for equipment from UHaul company. Thank you
John C.
DO NOT DEBIT THEIR ACCOUNT THE FOLLOWING DAY AFTER RENTING. THIS COULD HAVE BEEN A BAD SITUATION FOR US., YOU WEREN'T SUPPOSED TO DEBIT OUR ACCOUNT TILL WE RETURNED.
Kristen D.
Yes i do
Remonia M.
Very professional & efficient, great service !!
Philip S.
Great place. Conveniently located & got me in and out quickly!
RUSSELL B.
After I fixed the driver side mirror from flopping around, everything went well! Staff was courteous but were not equipped to do minor repairs!
TABETHA G.
Excellent service renting even during the holidays.
JANET A.
They made it so easy to rent a truck. I've never had such a positive experience!
John V.
This location had no moving equipment, and it took an hour to get the Uhaul
KEVIN R.
Everyone was great . equipment was new & clean with easy access in & out of the lot
Randy R.
no issue with truck..however i wasn't allotted enough miles and charged for the extra miles.
Jason C.
Absolutely awesome customer service and operation.
Josephine A.
Staff made the exchange so simple & easy to understand. The contact person was able to rectifiy any errors of the reservation center easily and most assuredly. She was able to get us on our way in a surprisingly swift manner. It would be nice if all companies made doing business this enjoyable..
Augusta A.
lower your prices. the people were friendly and helpful but this will be the last time I use u-haul
Karen R.
The truck we rented had many mechanical issues. We certainly did not feel like they had our safety in mind. And this is not a full service uhaul dealer. They offer trucks only. Just getting moving blankets seemed to be an issue.
Jason R.
Set a reservation for 3:30pm. Arrived just a short time thereafter and entered the location. No one at the counter. The older lady called out to me from behind a doorway that was marked for visitors not to enter. Since I determined she was not going to come to me, I crossed through the door to tell her I was there to pick up a UHaul rental. She said, "Well, they're gone". I replied that I have prebooked a reservation for 3:30 and she replied, "They leave at 3:00". I asked her what I should do then and she angrily replied, "Well, I'll just call the district people and let them deal with it". As promised, she called the UHaul regional office and I had to arrange the pickup with some guy over the phone. When I was done, she handed me a key and said, "Its one of those out there". This was, by far, the worst customer service experience I have ever encountered at any UHaul dealer or at any business in Tullahoma for that matter. If there was some way I could offer less than one star, I would surely do it.
RICHARD R.
"Explain" specifics of the contract so there are No surprises as in our case. Develop a process that would allow a uhaul customer to rent a tow dolly for an extended period of time. It will be difficult for us to recommend your company to anyone due to the manner we have been dealt with! Our biggest complaint is over 5 different decisions with our tow dolly rental! Thank you
Andrew P.
They charged me for something I didn't need
Donald M.
Very accommodating. Willing to go out of their way to get me a truck.
BRANDON S.
Nothing excellent customer services
Sonja T.
No suggestions
Mark A.
No improvements needed.
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