Le client n'a pas laissé de commentaire.
JOSEPH V
Customer Reviews for Signature Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent customer service
Heather RTim was very Profesional and a pleasure to work with. VERRY SATISFIED
Kristian MEverything was good. Customer service was excellent and always is.
mike mWhat can you do to improve? How about not emailing me at 11 o'clock at night with this bullshit
Anthony DWas very good service
JOHN LGreat and quick service. Very friendly and will to help!
Heather YExcellent service ,
John TNothing! Tim was great and I have rented from him before. He goes above and beyond.
Josh OTire light was on for two tires. Rear blinker out. Back covered in sand. Glass in back.
Cory ZVery good experience
Richard DNot super friendly, but the truck was warmed up and ready to go when I arrived.
Uriah DEverything was great. The service was excellent. I would recommend u-haul to all my friends. Merci
mike mCan't think of anything to add. Very nice place to get a U-Haul rental, everything was ready when I arrived.
Colin DSo easy. Reserved online. Quick verification; then on our way. Very easy.
JoAnn GCouldnt get any better.
Joseph CI was charged for 2 days and used it for 5 hours.
kirk sGet the dog alower bed.lol
steven rJust keep up the excellence in customer service.
Joseph CEasy friendly pickup. I'd recommend signature garage and will go there for all my auto needs too.
Kevin BEverything went smoothly. The Representative was friendly and very helpful. Reserved a trailer for returning my motorcycle from the shop as well.
Lester PQuick and easy to do online ahead of time and the people with friendly and knowledgeable
Michelle PEasy in and out experience, truck ran excellent and would rent it again.
Ronald JI can't think of thing I would change.
Deborah AClean and great condition trucks, good location, and great staff!
Michael MExcellent experience....very professional service all around.Box truck was clean & ready to go, gave a great ride and nit bad on gas usage. Will be a return customer. Thanks
Jacques BService at this facility was top notch, super friendly, clean facility and fast service and owner was very informative and knowledgeable about anything I asked him.
debi tIt was a great experience. Including meeting jack. He's the best.
Bradley PThe person at the store was helpful and friendly. He got us all hooked up to the trailer and made sure the chains did not drag. The trailer had sand on the bumpers and had not been cleaned out, which was okay, we had to load a lot of stuff that was dirty and dusty.
William DGuidance on where to park would be helpful
Teresa JNice to have friendly service. Don't like when you show up and businesses act like you owe them something. Not the case at this location, very friendly & helpful. Appreciated Joe
Joe TIt was Great..they were helpful..have already recommended it..and will use them again!
Robert ONothing.
john dAmazing customer service an amazing location
Holly BThis man is a saint, considering all the renters that do not return on time and it's worse than its ever been, and he's stuck holding the ball has to explain a person with reservation why the equipment is not there for them. Should be more agents like him.
christopher bShout out to the gentleman who was working on Sunday. He was very friendly and helpful! Merci.
lisa tProfessional, courteous staff.
ALAN WVery easy to deal with.
gerard tPut the location bar code on the building. I must have looked like I was trying to break in searching for it.
PAUL WVery professional, clean and courteous. I would recommend to all my friends.
Nevert MThe counter person was helpful and patient. One of the best experiences we've ever had at a nU- Haul office.
Andrea LWe like all of the West Warwick Uhaul locations, but we like Signature best.
Russell HSuper friendly place to rent from.
Kyle DWe love all of our local u hauls in West Warwick, RI.
Russell Hgreat customer service
Jonathan MMaking an equipment reservation. Ditch the practice that the reservation is a "preference". Don't show me equipment, locations, and times that are not real! I loathe this practice from U-HAUL so much that I'll be using other businesses such as Home Depot, Lowes, Penske, anyone else because why the hell should I make a reservation, just for a person or text to tell me a day later than what I selected is unavailable. I need a truck in three days, let me go book it and then arrange for transportation to the reservation location. 5pm the next day "the closest location is ____ address. We have you picking it up there at ___ time. Please contact us to confirm." Why do I even book online on my own if EVERY TIME what I selected is going to be moved. A different truck has to be used, a different location has be used, the time window isn't available. Get rid of this BS and don't show me fake reservations.
Scott MI thought the process was so quick and easy if only I followed the app on phone wasn’t used to the links so my mistake but all in all great experience.
TAMMY TEverything was great. The two gentleman that work there were very friendly and welcoming. I had the trailer I rented on and ready to go in less then 5 minutes.
Danny PThe original pick-up location was to be in. Middletown, a difference of 40 minutes each way.
Richard DThe guy we talked to was not friendly. he told us we were all set and then said we went 61mi over our mileage allowance when, even if we took the longest route between our old apartment and destination, we were well under our allowance. $1/mi is also an absurd rate to charge. customer service was helpful but now i have to wait for this guy to get back to me??? i just want my money back. clearly something sketchy is going on here.
Mark YI am still waiting on the return of my deposit, outside of that things were fine.
Andre SExcellent place for renting!
MARK AI made a reservation for this truck approximately 2 months ago to be picked at your East Providence location . Less that 18 hours prior to scheduled pickup , I received a phone call from a UHAUL employee that truck location pickup would be changed to West Warwick approximately 13 miles away . Unacceptable! With 2 months lead time , you should have had plenty of time to get this truck transferred to the scheduled East Providence location .
RICHARD LEveryone was excellent, helpful, knowledgeable. I was delighted. A special thanks to Joe.
Gwendolyn GGreat service excellent
Jackie M