Customer Reviews for Silo Mini Storage
(Concessionnaire U-Haul dans le voisinage)

543 évaluations

1940 Kinser Rd   Ceres, CA 95307
(Blaker)

(209) 538-7002

Heures d'ouverture de l'établissement

  • Lundi au mercredi :
    9h am à 1h pm / 2h pm à 5h pm
  • Jeudi - Samedi :
    9h am à 5h pm
  • Dimanche :
    Fermé
Heures d'ouverture spéciales
  • 5/28/2022: Fermé
  • 5/30/2022: Fermé
  • 6/1/2022: Fermé
  • 6/4/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(209) 538-7002

1940 Kinser Rd
Ceres, CA 95307
(Blaker)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lundi au mercredi :
    9h am à 1h pm / 2h pm à 5h pm
  • Jeudi - Samedi :
    9h am à 5h pm
  • Dimanche :
    Fermé
Heures d'ouverture spéciales
  • 5/28/2022: Fermé
  • 5/30/2022: Fermé
  • 6/1/2022: Fermé
  • 6/4/2022: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Jesus G. 
Évaluation :
5

More variety of size of trucks to choose from. I confirm order for a 17ft truck And I was giving a small truck size. Which made it little hard for taller item.

Marvin M. 
Évaluation :
5

Aucun

joey V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhonda M. 
Évaluation :
5

This store was great, prob my best experience out of a couple dozen Uhaul rentals over the years.

jerry W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim R. 
Évaluation :
1

The customer service is unbelievably bad. I had a two hour wait not because it was busy but because of ineptitude, where twenty minutes were spent alone in the office because the three employees were taking care of other customers that came after me. I was informed my rental was shown as out in the system even though I confirmed twice it was available and was literally parked right there then I was told the system needs to update and to wait fifteen minutes. When another employee came half an hour later and told me the first employee didn't even have access to change the system. The terrible employee could have directed me to another location and saved me the two hours. She then proceeded to yell “go to uhaul.com” at another person who was understandably frustrated from having to drive between uhaul locations and still not being helped. Another customer received a muddy truck. The employee never tried to solve any problems but blamed everyone and everything else. When another employee, TinaMarie, the only one who knows what's she's doing because she hand walks the other two employees while helping customers, was able to calmly and efficiently solve the customer's and my problems. It was an absolute shit show and you can't even call them directly because their number goes to a central hub and the central people have to inefficiently relay messages and say they will call back but they never did.

JOCELYN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LASJOHN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEIANA V. 
Évaluation :
5

Satisfaction!

ARTURO B. 
Évaluation :
5

Excellent service à la clientèle

JOHN R. 
Évaluation :
5

Excellent customer service; friendly and professional. The staff was very helpful and accommodating.

HELEN C. 
Évaluation :
5

Had a great experiance with Silo mini storage. Very helpful, it was a pleasure renting from them.

JONATHAN G. 
Évaluation :
5

Chris Tripp was very helpful and nice. I will be renting a uhaul truck again from him.

Vicky L. 
Évaluation :
4

We received only 11 moving blankets instead of 12. Hopefully I won't be charged for the missing moving blanket. The person who did the check in was very cordial and very helpful.

Ken H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KAREN A. 
Évaluation :
5

Aucun

JOEY V. 
Évaluation :
5

Great customer service!!!

JIM C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JACKIE S. 
Évaluation :
5

They lady was a really wonderful person and best service provided ever

JUAN M. 
Évaluation :
5

Chris was great!

Steve K. 
Évaluation :
5

Have more trucks at this location

JEREMY F. 
Évaluation :
5

The staff were very helpful and friendly. They insisted on helping me adjust the seat and side view mirrors. The facility was easy to get in and out of. The truck was clean, in good working order, the AC and radio both worked well (I have rented trucks where the AC was broken, not fun). A good experience, I will use them again if the need arises.

Tina A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANCISCO JAVIER J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DINO R. 
Évaluation :
5

They were very friendly and courteous.

NORMA V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

George R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY K. 
Évaluation :
5

Very satisfied.

Alan Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Agustin H. 
Évaluation :
4

Customer service was great! Just was concerned about the low tire pressure sensor being on when I got in the truck. But still good for business.

JOQUITA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

xiong V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARINA M. 
Évaluation :
3

If you require customers to wear a mask which I agree then your service folks should wear one too

Jose F. 
Évaluation :
3

Equipment is clean but not well maintenance Break squishy and sickie, steeling wheel jumping while driving

Boune K. 
Évaluation :
4

Your online services were very difficult and disappointing. Checking in took 20 minutes for the simple steps due to the “system” not accepting my zip code and drop off would not allow me to complete the online process due to something with the location being on on my device. I spent over 30 minutes when I had someone waiting for me going through the directed steps over and over and my “location” was never accepted and I was NOT able to complete my return online. Very disappointing and it seemed as if you just wanted the extra 20 bucks for not completing the check in online when it was impossible to do. Who wants to spend the time at the end of a move having to deal with the headache of checking in the vehicle. Dissatisfied completely with your online process.

Mary C. 
Évaluation :
5

The website worked great and so did the in person service. We were completely pleased.

Gary H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL B. 
Évaluation :
5

Everyone so helpful and friendly! Excellente expérience

SHARMAINE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCISCO R. 
Évaluation :
5

I was totally satisfied Chris and Lynn at silo mini storage should be eligible for a raise

Darrell S. 
Évaluation :
4

Put up bigger signs location was a little difficult to find

RONALD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT R. 
Évaluation :
5

Everything was perfect from the receptionist to the equipment we rented

LIONEL A. 
Évaluation :
5

The only problem I had was trying to submit my return on line. The UHAUL portal did not recognize my location and I had to return the following morning in person. Agent was very pleasant and professional.

Dulcy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura K. 
Évaluation :
5

Staff was fantastic. Clean truck.

JEFFREY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ahmed S. 
Évaluation :
5

Thanks again definitely be back

JESSIE M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CECILIA Y. 
Évaluation :
5

Very reasonable rates and they keep a close eye on the RVs.

Stan and Cheryl R.  |  Expérience générale 
Évaluation :
5

This was our first time renting from this location and it is the only location we'd like to rent from in the future! Chris assisted us and was absolutely amazing. The best service we've experienced renting a truck. Chris was extremely helpful, informative, nice, relatable... awesome experience. Moving is a stressful time, so not having to deal with issues while renting a truck is a blessing. It was quick and painless. Thank you! I would definitely recommend this location to all.

JOSHUA G. 
Évaluation :
5

Excellent Service! Easy to drop off after hours definitely recommend!

Julio D. 
Évaluation :
3

Great service. He was inundated with people all at once, and he worked through them all really well, patient, friendly and very efficient! Great service, thank you!!

Brandon K. 
Évaluation :
5

Chris is AWESOME!! We were running late to pick up the truck so we called and he was so helpful and nice telling us its okay. We REALLY needed to pick up the truck on Saturday to move the rest of our home and he saved the day by allowing us to pick it up later than originally planned. Thank You so much Chris for your exceptional support and service.

Bryana J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda M. 
Évaluation :
3

I was sent to 1736 Herndon RD. Modesto,Ca. on a Monday 28th of September 2020. Only to learn they were not open for business, then I called customers services @ U-Haul, to be sent further away with mileage being 79cent a mile. I felt they could have got it right the first time. Extra miles, more cost to me. No value as a consumer. Robbery, at gun point. Pure robbery.

kal M. 
Évaluation :
5

The team at this location was very professional and more importantly, very accommodating. I really appreciate the amazing customer service they provided throughout my move.

Edward B. 
Évaluation :
5

Wonderful experience picking up, truly helpful staff

Jenny N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manuel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Max F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kelly D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jimmy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rose G. 
Évaluation :
5

The trailer did not have a kickstand, but other than that everything was Awesome!

JOAO B. 
Évaluation :
5

Excellent service à la clientèle. They were very friendly and helpful with all questions. Best uhaul I have ever been at. No need to improve anything.

Virginia S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan S. 
Évaluation :
5

Great thanks!

Ramon T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cory D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanya L. 
Évaluation :
5

So much better than my last u-haul experience,keep up the good work!

Ricky T. 
Évaluation :
1

Dont do the 24/7 live. And go to a location that has someone at the pick up drop off the website was acting up and didn't read my location correctly and failed to let me upload my pics so now I have to wait till I can have someone physically look at the truck to get any deposit back

Debbie E. 
Évaluation :
5

They are awesome here! The guy that helped me was super cool. You get in and out.

Nary C. 
Évaluation :
4

First time and it was a positive experience

elisa M. 
Évaluation :
5

I can't remember her name but the woman at the counter was so friendly. She made the process seamless. Merci.

Jarod K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hardip N. 
Évaluation :
5

Excellent customer service!

James N. 
Évaluation :
1

the vehicle had a gas leak. Gas leaked while pumping gas, endangering my family's lives. The branch acted indifferent when the vehicle was returned.

Sherry G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GAIL F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

esteban D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joey V. 
Évaluation :
5

Everything was great! It was my first time renting a U-Haul the employee answers all my questions and provide me with all the help I need it.

Antonio G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gordon M. 
Évaluation :
5

This was my second time renting from this location and was very happy again. I would rent again and would refer someone who asks. Merci.

Corbin M. 
Évaluation :
5

Staff super friendly!

Ann H. 
Évaluation :
5

i havent received my refund??

Rosario A. 
Évaluation :
5

Very friendly staff and would rent again. Merci.

Corbin M. 
Évaluation :
5

Nothing all was great.

Sieglinde K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia S. 
Évaluation :
5

Very efficient and employees seemed genuinely interested in meeting my needs and being helpful in any way possible.

John H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shari P. 
Évaluation :
5

Initially we used this storage for our RV and then a 10x10 storage unit also. The staff is friendly and helpful, the facility was always clean and never had an issue in anyway.

ANTHONY G.  |  Expérience générale 
Évaluation :
5

Great place. Great people.

Philip C.  |  Réservation 
Évaluation :
5

Excellent customer service.

Privacy R.  |  Premières impressions 
Évaluation :
5

Great customer Service. Very friendly. I would highly recommend this storage facility.

Privacy R.  |  Premières impressions 
Évaluation :
5

The people were very friendly and helpful and they had everything ready when I got there. would definitely recommend

Privacy R.  |  Premières impressions 
Évaluation :
5

Our experience at Silo was very smooth, no problems at all. Staff was super friendly. The whole property is clean and well kept. Definitely recommend this facility to anyone!

Privacy R.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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