Had initial issues with mobile app for check in but it all worked out and it was easy to return.
Lindsey Sabandith
Customer Reviews for Simple Bid Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very helpful great customer service
James A JohnsonNothing. Timely. Professional. Friendly. Equipment was ready, clean and worked great.
Daniel AlbersPull through parking would be nice. Backing the trailer in was difficult
Annica WaalkesThank you for your help!
David StricklandLocal location was good. The person was helpful when I called them. However both the pick up and drop off interaction with the APP were very poor- I think I told someone it was Terrible. I had to call and/or chat both times. The pick-up took 45 minutes because the APP is so bad. The Drop off also took about 20 minutes, again the APP is not good. If you want to call me, I can share details. I am also not a big fan of your pricing -- the actual cost is 3x the advertised price.
Kim CorbridgePrices are lil hi. I payed 1 011 for a 849 rental Not location fault its corporates
Colin Oney-jacobsThe online pick-up process is unworkable. I could not access keys to the truck using the app. I had to call someone at this location and luckily they were on site. Your app and online pick-up process is very poor and needs some serious work to streamline ease for the user. I was also charged for the safemove coverage when I 100 % did not select this when I rented the truck on-line. I would like this $28 charge refurnded.
Jeffrey SpencerAnswer the phone, when someone rents something other than a truck/trailer be sure they receive them. Be nice and helpful
Carson HigginsEverything was great!!
Michelle ParrishThey were incredibly helpful and nice!
Jacob Swyers