Évaluations des clients Simple Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Simple Storage

Cote générale :

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Wayne W.
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Le client n'a pas laissé de commentaire.

Wendy S. | Expérience générale |
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Great storage and staff

ROGER B.
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Le client n'a pas laissé de commentaire.

Ernest J.
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The lady that was on duty was very helpful and very pleasant to deal with. I will recommend this location to all my family in the area that need moving equipment.

John P.
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have a better place to turn around.

JEFFREY O.
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Le client n'a pas laissé de commentaire.

BRUCE C.
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Le client n'a pas laissé de commentaire.

Robert J.
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Courteous, knowledgable, and friendly staff! Dana and Clint really helped our move go smoothly!!!

RIAL S.
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Le client n'a pas laissé de commentaire.

James C.
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I was charged a 25 dollar cleaning fee there was some dirt in the driver side floor when I got in it we used it for a small load about 3 hrs so I ask if they would send me pics of the dirty truck they said they did not have access to them and the truck number

CHARLES M.
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Le client n'a pas laissé de commentaire.

RALPH B.
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Le client n'a pas laissé de commentaire.

Jana W.
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Le client n'a pas laissé de commentaire.

Nancy S.
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Attendant was very helpful. Provided verbal breakdown of initial charges for increased accuracy.

JASON G.
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A 6x12 trailer should have a gate opening of 6 feet instead of 54”. Unable to load a 5ft wide ATV ON A 6 ft trailer. Location was helpful and easy to work with

James S.
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Le client n'a pas laissé de commentaire.

Robert S.
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Excellent employee assisted with the rental.

Terri T.
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Le client n'a pas laissé de commentaire.

Timothy M.
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Ball joint going out on front drivers side, wipers needed replaced, check engine light came on the last day of travel, tire blew and shoved tail pipe up and melted side of van.

Connie S.
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I originally had a truck reserved at AAAA Auto and truck site but when I went there to pick it up they let one of the employees use the truck and it was not returned for my rental date so they did not have one that size but offered me a larger one but I would have to pay more. I heard the lady tell someone that I was a nightmare. VERY disappointed with that site but Dana at Simple Storage took great care of me. She was very professional and helpful!!!!!

Gregory W.
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Didn't have all the things a real u hall store would have.

Vickie L.
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Le client n'a pas laissé de commentaire.

Jerry C.
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less attitude from your rep.

Eric F.
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Le client n'a pas laissé de commentaire.

Heather E.
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Le client n'a pas laissé de commentaire.

Wayne H.
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Le client n'a pas laissé de commentaire.

Michael H.
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Le client n'a pas laissé de commentaire.

Brian H.
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Le client n'a pas laissé de commentaire.

terry E.
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Great job, very friendly & helpful. Keep up the GREAT WORK!!!

Thomas C.
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Le client n'a pas laissé de commentaire.

Tyler S.
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Customer service was superior. I'd definitely recommend this location to anyone.

ETHEL M.
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Le client n'a pas laissé de commentaire.

William S.
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Le client n'a pas laissé de commentaire.

SHERI S.
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Le client n'a pas laissé de commentaire.

Jerald C.
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I reserved a 10 foot truck for June 20. My husband arrives there is. No truck available althoughThere were two trucks sitting in the lot. Somehow we had gotten bumped out of the system even though we had a reservation number. So on Wednesday, four days later I received another truck by phone for 930 on Saturday June 27. I confirmed this with the gentleman on the phone. However on Friday, June 26 I receive an email stating that we had been moved to 430 the following afternoon. The only problem with that was our help was coming in the morning to help my husband. Again there were several trucks sitting in the lot but he was told he couldn't rent one because they were all reserved. The same excuse as the week before. Well, I made some phone calls and my husband was really aggravated and they finally rented us another truck. And we were charged Over $49. They should have given us the truck. Dana the woman who actually ended up helping my husband went beyond the call of duty but we have been using U-Haul since 1997 moving back-and-forth from Tulsa Oklahoma to Rossville Georgia several times. While I am here to tell you that this is the last time we will ever use UHall. How does the same person get bumped out of the system twice in two weeks? I am very dissatisfied and will not ever recommend this company to anyone ever again. Jerald and Terri Caldwell

James L.
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Great. Professional. No problems

Justin W.
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The lady who worked at that location was amazing...she went above and beyond to try to help us out.

Joel H.
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Le client n'a pas laissé de commentaire.

Randy D.
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The lady that was there that day that waited on us was so very nice and friendly and very helpful.

Scott B.
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See the above comment!!

ANNA W.
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Le client n'a pas laissé de commentaire.

DELANO H.
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The gentleman who helped me in fort O, GA was amazing and very helpful

ALISON D.
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Le client n'a pas laissé de commentaire.

Micah W.
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Le client n'a pas laissé de commentaire.

Brandy H.
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Le client n'a pas laissé de commentaire.

Gary L.
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Above and beyond customer service

Karla E.
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Le client n'a pas laissé de commentaire.

DEBRA B.
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Le client n'a pas laissé de commentaire.

Michael H.
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Le client n'a pas laissé de commentaire.

Billy M.
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Le client n'a pas laissé de commentaire.

Debbie W.
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The representative was courteous, professional, knowledgeable, friendly and kind.

Darrell O.
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Employee was very rude and unprofessional

dakota D.
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Le client n'a pas laissé de commentaire.

James C.
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Added $86 "Insurance" I wasn't aware of. NOR did I ask for! Truck windshield had glare I could not remove.

Shaquita F.
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The 1-800-go uhaul people I spoke to when I rented suck. They double booked my truck and left me without a truck. I had to drive 20 miles extra outside of where I needed because of their screw up. However the lady I got on the phone helped and the young lady at the Simple Storage where they sent me was great as well! Those two get platinum stars. The 1-800 uhaul people get a negative 5 stars

elizabeth L.
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Le client n'a pas laissé de commentaire.

Terry J.
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Le client n'a pas laissé de commentaire.

Leslie G.
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Le client n'a pas laissé de commentaire.

Jennifer S.
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Le client n'a pas laissé de commentaire.

Gary B.
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Le client n'a pas laissé de commentaire.

Stacey N.
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The guy was great and did a great job.. The truck was sooooo nasty

Marvin B.
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The person I dealt with was very accommodating and knowledgeable. Nice to have someone like her working at this facility. Very pleasant. I don't know her name but she was great!

Cary B.
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I was charged for the rental insurance on the truck i rented in spite of the fact that I checked no when that screen came up. It added an extra 42.00 to my bill for a move that was only 5.5 miles away....unnecessary.

Adam S.
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Le client n'a pas laissé de commentaire.

michael E.
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Le client n'a pas laissé de commentaire.

BASYE H.
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This is the second time we have used Simply Storage to rent a U-Haul and Clint has been wonderful to work with!! We plan on using them one more time to rent a U-Haul from them. Excellent service! Great customer service!

dennis B.
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Le client n'a pas laissé de commentaire.

Carlton S.
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Le client n'a pas laissé de commentaire.

Edward B.
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I tried using the mobile 24/7 option - it was a royal pain. Thankfully, Dana at the site was extremely helpful and got everything handled. I would recommend this site - but would not recommend using the mobile check-in - just deal with the helpful human on site.

Steven B.
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Le client n'a pas laissé de commentaire.

Michael H.
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Le client n'a pas laissé de commentaire.

Jiabing W.
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Le client n'a pas laissé de commentaire.

Mitchell R.
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You can hire pleasant people to deal with. Both locations I went to were not professional nor were they helpful. The guy at the Ringgold road location asked me what I wanted and wouldn't put his phone down long enough to tell me that they switched my reservation to a location 12 miles away. So, I had to pay for more the mileage just get the truck back into my side of town. They also forgot to tell me that i was paying $0.99 per mile, as opposed to the $0.79 per mile as previously agreed. Upon returning my rental at 4pm EST, there was nobody in the office and no signs telling me otherwise. Very unprofessional and the best words I can use are just STUPID and INCONVENIENT. I would like a free 24 hour Uhaul rental of my choosing and when I choose to use it. My name is Mitch Ray Reach me at +14236615205 or Mr.mitchellray@gmail.com

William D.
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Le client n'a pas laissé de commentaire.

kathleen S.
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Although I put yes Back of truck was not swept out when I got it

Randy A.
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Le client n'a pas laissé de commentaire.

judy J.
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Le client n'a pas laissé de commentaire.

Robert K.
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Simple and easy.

Michael S.
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Le client n'a pas laissé de commentaire.

john R.
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Filled tank to same level as when I picked up.Read half full and returned at same level.Was told to park truck and he would check later.Then charged 6 dollars more for gas Will not ever use this facility again.

Erika R.
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Le client n'a pas laissé de commentaire.

Victoria G.
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I was charged a mystery fee on top of the the rental plus a few extra miles I never used. I was never called to confirm total fee increase. Never signed anything. Will not go here again.

Corey O.
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The pickup and drop off procedures were easy and fast. The customer service at Simple Storage was fantastic! I tried to check the truck back in using my phone but when I had an issue, Dana had already fixed the problem for me. I would recommend Simple Storage to anyone in Fort Oglethorpe needing a U-Haul truck.

Susan N.
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Le client n'a pas laissé de commentaire.

MIKE S.
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Le client n'a pas laissé de commentaire.

William D.
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Friendly and great customer service.

Chase B.
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Le client n'a pas laissé de commentaire.

George D.
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Le client n'a pas laissé de commentaire.

Gary D.
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Le client n'a pas laissé de commentaire.

Susan F.
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Le client n'a pas laissé de commentaire.

Randall F.
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Le client n'a pas laissé de commentaire.

Paul G.
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This location needs a couple more 10' box trucks to improve flexibility. This is the best spot to rent from. Mr. Cooper is very friendly and efficient. He made my rental safe and enjoyable.

randy M.
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had trouble with the brake lights in the rain. The drivers side stopped working. I could not determine if it was the trailer or my pigtail. Need to check it out.

Kassie H.
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Le client n'a pas laissé de commentaire.

Joan A.
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Le client n'a pas laissé de commentaire.

Stacey S. | Réservation |
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Very helpful staff. Making the reservation was easy.

Patricia H.
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The guy who took care if is was very helpful and very pleasent to work with

Terry B.
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Le client n'a pas laissé de commentaire.

Brian H.
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Le client n'a pas laissé de commentaire.

Jamie H.
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The worker who tried to assist us couldn't find my name for the return, and asked multiple times if I was sure I was supposed to return the truck at that location, though I showed him the app saying the truck was to be returned there. Then, he said, “ok, we'll you wait in the office while I move the truck. He took the keys, drove the truck around the parking lot (with the emergency brake on, causing a bad screeching sound), and parked it in the exact same spot we had left it. When he got back in the office, he still looked confused, but I finished the return through the app before he had a chance to figure anything out.

Melissa R.
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Excellent service

William H.
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This was the 2nd location of the morning. I tried to use 24/7 @ another location and that was the worst experience ever and based on this experience I would never use uhaul or recommend uhaul to a friend. Customer service was zero help.

Steven N. | Réservation |
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The people wherevery nice and helpful

JOHN A. | Expérience générale |
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Signed up for the 25.00 a month deal, We move everything in and after a couple of months they jacked it up to 45.00 a month. WONT BE GOING BACK

MELVIN S. | Expérience générale |
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Got screwed over on my contract. I paid one payment and they raised the rate.... it's a scam. I blasted them on the internet.... letting everyone know that's what this place does to there customers

CHRISTY PARIS J. | Expérience générale |
Évaluation :

Staff very helpful

Brittany P. | Réservation |
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Check in was quick and efficient. The employee was very nice and answered any questions i had.

Non reviews have been submitted for this location.

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