Great easeful service! They also kindly helped me with backing the trailer in and getting it off the truck hitch. Fortement recommandé!misty M.
Customer Reviews for Simply Home & Ranch Supply
(U-Haul Neighborhood Dealer)
Pour nous contacter
Monahans, TX 79756
Services dans cet établissement :
- Lun.-sam.De 9 h am à 5 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Le client n'a pas laissé de commentaire.Josh M.
Great location and had everything cleaned and ready. Very friendly people. The only two issues that I have are that the straps to tie down the tires (and they are normal sized tires) was too short by a couple of inches. This made it extremely difficult to strap down the tires, at one time it proved impossible to strap down one tire. Second issue is that yes, the mileage that was allocated for the rental was adequate for driving simply to and from. BUT, where I moved from had construction which has made the road directed by maps extremely deadly, thus I chose a route which was less deadly, but in turn was more miles than allotted. I would recommend that there be a â€œcushioningâ€ allowance of mileage for this type of issue.James B.
maintenance your equipment betterShannon B.
Le client n'a pas laissé de commentaire.Kathleen W.
Le client n'a pas laissé de commentaire.tiffany S.
Le client n'a pas laissé de commentaire.Andrew G.
Le client n'a pas laissé de commentaire.Stephen D.
Super friendly staffJohn A.
Le client n'a pas laissé de commentaire.Stephen S.
Le client n'a pas laissé de commentaire.Haylie O.
Thank you so much and great job!!Heymard C.
Le client n'a pas laissé de commentaire.Donald S.
Friendly staff at this location.David H.
The tires were not inspected properly. I had a blowout while traveling down the interstate. I pulled off at the next town and proceeded to wait for 3 hours despite it being 6pm. I had to drive across Texas and this delay forced me to drive in the middle of the night. The service provider was unprofessional and fishing for tips after taking 3 hours to drive 40 miles.Richard C.
Le client n'a pas laissé de commentaire.aaron M.
Another good experience with UHaulGregory C.
Le client n'a pas laissé de commentaire.Gregory C.
I made my reservation with plenty of time the man that made my reservation he wouldn't have a time til Sunday and I could have it Monday morning when they opened. Sunday afternoon I get a text stating my reservation was ay 1pm on Monday the 30th. Could not reach anyone due to being closed. I called Monday so I could get my truck and they tell me it's not in yet. WHEN I finally get the truck I get a text stating to have it back by 4:45pm. I called and a girl said that's because we need it at 8a.m. on Tuesday. I've rented u-hauls lots of times and THIS WAS MY WORST experience EVER. 100 % not satisfied at all.Norma S.
We just had a little misunderstanding about the times. I wanted to pick up earlier if I could. She was extremely helpful and considerate. Everything worked out, it looks like. I'll know more when everything clears through my checking account.KENNETHJ W.
Le client n'a pas laissé de commentaire.Breanna F.
The location was great. Uhaul did not give me enough miles for my trip. I had to add more which costed more. Then Uhaul tried to take a day off of the trip. Not happy with either of those things.Chad O.
Candy was a great help in ensuring that the vehicle was ready to go as soon as we arrived.Roy B.
Customer should not have to repair any issues with rental.PAZ G.
Le client n'a pas laissé de commentaire.Robert W.
First time renting a trailer, moving a refrigerator And a couple of Pits. Was very stress free moving It to the other location. Very pleasant experience. Will definitely be using your service again.HARVEY P.
Le client n'a pas laissé de commentaire.JANICE S.
Le client n'a pas laissé de commentaire.GERARDO P.
Le client n'a pas laissé de commentaire.VALENTINO M.
Le client n'a pas laissé de commentaire.OMAR F.
Le client n'a pas laissé de commentaire.Shannon S.
Le client n'a pas laissé de commentaire.Roger B.
I would suggest bringing Managers from other locations to view this operation. I have always used Uhaul, multiple times a year. The staff was beyond helpful and extremely discreet knowing of the reasoning for needing the truck. I had to remove my daughter from a violent marriage without anyone including her Mother knowing. Not only was the staff trained throughly, they also continued training another employee without disengaging from me. Additionally, the entire compound was impeccably clean. I mean literally not a piece of trash or cigarette butt anywhere to be seen. Amazing.Michael D.
Le client n'a pas laissé de commentaire.WELDON H.
Le client n'a pas laissé de commentaire.REBECCA G.
Le client n'a pas laissé de commentaire.Zachary H.
Very friendly and helpfulJon G.
Le client n'a pas laissé de commentaire.MEGHAN MCDONALD B.
Le client n'a pas laissé de commentaire.Jared F.
Le client n'a pas laissé de commentaire.REGINALD A.
Le client n'a pas laissé de commentaire.Maria P.
Le client n'a pas laissé de commentaire.June S.
Le client n'a pas laissé de commentaire.Parker M.
The truck was clean, but during our trip it rained and turns out it had a small leak at the top and it got several boxes wet. Thankfully nothing that couldn't have gotten wet, but still not very ideal.Cameron B.
Le client n'a pas laissé de commentaire.Seth J.
Le client n'a pas laissé de commentaire.Charlie G.
All was goodKIM H.
I will try to never rent a truck from yall againCLYDE F.
Le client n'a pas laissé de commentaire.RANDYSTEPHEN T.
Awesome customer service. Keep up the good workLance A.
Le client n'a pas laissé de commentaire.FORREST W.
Le client n'a pas laissé de commentaire.RAUL S.
Le client n'a pas laissé de commentaire.Omar F.
Easy in and outDENNIS ALLEN M.
Very courteous staff and helpful to get me taken care of so I can be on my way.RAGON L.
Le client n'a pas laissé de commentaire.Sean C.
Le client n'a pas laissé de commentaire.Guillermo A.
Le client n'a pas laissé de commentaire.Russell R.
Le client n'a pas laissé de commentaire.James N.
Le client n'a pas laissé de commentaire.SHANNON S.
Very friendly and helpful.Martin V.
We had reserved a U-Haul weeks before in Odessa and for some reason the Odessa location rented are truck we had to drive to Monahans to pick up our vehicle. They were very nice in Monahans and I would recommend anybody that needed moving to go there.Mary Q.
Make the cost transparent. Instead of charging me for four days when I only needed the car hauler for one day. I was told I could probably get a partial refund on a $400 charge if I turned in the trailer early. I turned the trailer in the next morning in Yukon, Oklahoma and was told there was no money given back for turning the trailer in early. I believe I was misinformed up front in terms of actual cost and the possibility of getting part of the money refunded by returning the trailer early.Seth B.
I rented a Uhaul and paid the aproximate 160 give or take. I asked the woman who checked me out if there would be any aditional charges and she said no. When looking over my credit card statement I was charged over $260.Brooke M.
Offer of trailer size needed. We had no Choice of size. Was forced to use much smaller trailer. We needed a bigger trailer. Forced use to give away r trash items that we would have kept.Rob V.
Le client n'a pas laissé de commentaire.Devin B.
Very nice and helpful at this location.EVERRETT WAYNE H.
Le client n'a pas laissé de commentaire.Jacob P.
Le client n'a pas laissé de commentaire.GERMOD W.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Joey G.
I was promised an invoice online and so did not get a hard copy when leaving the drop off store. I have no idea what I paid for the move. Is it possible to get a receipt online? The receipt you sent me showed that I had paid nothing and that I had a zero balance which is not helpful later when I file this on my taxes.Paul H.
Le client n'a pas laissé de commentaire.Erika P.
The truck had damage to the back and the right grab handle had a sharp shard of metal that could cut one's hand. The truck cab vibrated badly driving down the road. The cargo inside the back rode great!Steven S.
Everything was great!Shane G.
Le client n'a pas laissé de commentaire.Dennis H.
Staff was VERY RUDE!Brad B.
Truck wasn't very clean. Employee from the store went to the truck before I got into it to clean some dash areas, but she cleaned it with windex glass cleaner. Did not use any type of sanitizer.Betty F.
Left back light wasn't working properly and kept turning off & on while hazzards were on.Ricardo V.
Le client n'a pas laissé de commentaire.Edward B.
Le client n'a pas laissé de commentaire.Melissa M.
Le client n'a pas laissé de commentaire.Jason M.
All was good...â€¦.gracien A.
Le client n'a pas laissé de commentaire.MAX P.
Le client n'a pas laissé de commentaire.Pedro C.
GPS address only to be brought to another store, and drop off box wasn't located anywhere. Called uhaul customer service just to be placed on hold for 40 min, they hung up, and then got transferred 3 times before anything was settled. Needs improvement with clarification on drop offs after hours.Jamaal S.
Le client n'a pas laissé de commentaire.Jerry P.
Drop off was easy. I unhooked the trailer and was on my way.Garrett M.
Very satisfied. Very nice people. Would rent again from them.bill S.
The people and the location was wonderful. The only thing was the 26 foot truck I rented was really shaky when I drove it down the road. And it smelled like cigarette .Lillian P.
Le client n'a pas laissé de commentaire.Charles C.
Le client n'a pas laissé de commentaire.James H.
Also great customer serviceShawna H.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.joel R.
Agent very knowledgeable and accommodating.DAVID M.
Le client n'a pas laissé de commentaire.sam C.
Great pricing, San Antonio location not so muchrichard M.
Excellent service à la clientèle. Great owner. Recommend to allJuan G.
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