Le client n'a pas laissé de commentaire.Shirley H.
Customer Reviews for Simply Mediterranean Platters and Deli LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The truck had a lot of damage and graffiti all over it. It drove well but the engine seemed to have a few issues and the oil light came on for a few seconds for no reason. The truck served it purpose but it was not clean looking and had seen some abuse and was not well maintained. The facility was quick in processing the pick up and return. The only reason I would not recommend the location was due to the condition of the equipment. I know it rotates but Uhaul needs to do a better job in reviewing its inventory.Christian F.
Le client n'a pas laissé de commentaire.Daphne G.
Very satisfied , truck was clean , all worked well I would like to know what final invoice was Thought getting an e mailrobert S.
This is a "business partner" and not a u-haul location> U Haul's process had the attendant start the pickup process at 11:20AM setting our return time at that 2 days later. When other non-u-haul customers came in, they interrupted the u-haul process. It took about 45 minutes of my rental time before the process was complete and the attendant checked the trailer hookup so we could leave. Part of the time delay was getting the moving blanket amount correct which should not have been on my rental time. The time should start when we can leave the location not when the attendant starts the signout process.Robert S.
Worst experience I ever had with a U-Haul location.Miguel A.
again i had to use my car scissor jack and kick it out from under the trailer tongue to drop the trailer. No one was there to help me during normal hours. only one person manning the check out in a mini mart.Rick K.
Good deviceluis G.
Le client n'a pas laissé de commentaire.Rajiv K.
Rented two different vehicles, and each one had tire pressure lights on.Sebastian S.
missing lights For the trailer, dirty trailerIurii L.
The truck had trash in the cab and in the box that we cleaned up. The person at the counter didn't seem to know what he was doing and had to ask us to go out to the truck and back more than once, and he did the entire thing with someone over the phone which felt odd. We also rented an appliance handcart online when it offered it to us since were moving a fridge, but they didn't have any appliance handcarts, they did offer us a regular handcart, however. Drop off was just as challenging as pick up. Overall, we got done what we needed to get done, but it was particularly pleasant.Joey E.
Have all information verified before getting there. I checked in and it said I was all set. Then when I go to get the truck it asks me to submit pictures of my license and alternate contacts that need to be verified so I stood around waiting for 20 minutes for the verification. This should be done beforehand.Matthew P.
Le client n'a pas laissé de commentaire.Susan G.
This take a while to rent the truck verification.Charan K.
Le client n'a pas laissé de commentaire.Jill S.
Owners were very nasty and didn't provide good Service. I rented a small van and they give me a different one which I got a discount but took twice for gasoline . Never againJunnior Z.
The guy who helped us very Polite and very helpful and nice person very clean place and fast serviceAhmad J.
Le client n'a pas laissé de commentaire.Dieter S.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.Troy D.
We dropped off the trailer and spoke to no one.Michelle S.
They gave me it with completely empty tankMoshe H.
the lady at the store was very professional and dedicatedDaniel N.
Absolutely nothing- you guys were great!Stacey K.
Le client n'a pas laissé de commentaire.DANIEL R.
Properly charge customers, I has charged doubleDavid A.
Le client n'a pas laissé de commentaire.Walter H.
Le client n'a pas laissé de commentaire.Lawrence K.
Le client n'a pas laissé de commentaire.Stanley M.
Le client n'a pas laissé de commentaire.Jeanbapti G.
Hard to find no signs so u drive right past itDOMINIQUE S.
Truck had garbage in the door bins. The interior was covered in dust and grime. Strong smell of smoke in the cabin, had to leave the windows down to air it out for days.Victor K.
$1,99 a mile is outrageous price, for a veteran and a senior citizen to have to pay. Wholly dissatisfied.JOSEPH F.
Offer some kind of paper receipt or at least tell customers what they are paying.Cheryl M.
The vehicle had a lot of ash in it and smelled like cigarettes. It took almost 25 minutes to finish getting the keys for the vehicle because the person who was giving us the keys at the pick up location kept getting distracted.Alyssa U.
Le client n'a pas laissé de commentaire.Donges B.
Le client n'a pas laissé de commentaire.Ancil W.
Le client n'a pas laissé de commentaire.EDWARD M.
The service was obnoxious and rude wouldn't give you a receipt quoted me a price and an overcharge me by $100 now I'm on hold for an hour with U-Haul and got disconnected with Customer service go figure but I'm not doneRalph P.
Fix your trucks.Michael S.
Th elocation name is wrong (it's a gas station with a tiny convenience store), and the person on duty at the time had to rely on a 3rd party who was not a U-Haul employee. The pick-up experience was at least twice as long as any prior U-Haul experience.Stuart K.
Le client n'a pas laissé de commentaire.LUCIMAR B.
No improvements needed. Everything is well organized and easy to understand. Picking up a truck is fast and easy using your mobile phone.Patrick C.
Le client n'a pas laissé de commentaire.MOHAN M.
Le client n'a pas laissé de commentaire.John H.
The location and staff were rude and not helpful. Waited 45 minutes to be served.Carmine C.
You have charged me for two days because when I rented and was asked how long I would be and i told them about 4 hrs. Although I am renting for the day and was in no rush, we had the truch for about 4 1/2 hours and you charged me for two days. I will be writing my review online and contacting NJ Better Business Bureau online as well. I was never told that i only had 4 hrs, had I known that, I would have told you I needed the truck for 23 hours. I was being courteous and am now penalized.William O.
Le client n'a pas laissé de commentaire.JOSEPH L.
Le client n'a pas laissé de commentaire.William M.
There is no signage, so you do not even realize this is the drop off location. The individual didn't even know where the gas gauge was on the truck and he had to go out 3 times, because I told him the gas tank was filled.Diane C.
Person on duty complained to me that where I parked the vehicle which was in front of U Haul drop of monument was not acceptable. Told me I had to move it over otherwise he would not accept the vehicle. Although I was first in line, he kept me waiting as others came in for coffee, cigarettes, muffins, etc. He was not wearing a mask. How petty about where I parked the vehicle that I had to move it. His cavalier and arrogant attitude was definitely not a customer comes first attitude. I will use U Haul again but never return to that location.Henry A.
Le client n'a pas laissé de commentaire.Alexis F.
My truck was given to me with a Flat tire. I had to wait 3 hours for the roadside assistance to come and fix it.Magda S.
Le client n'a pas laissé de commentaire.Cassandra V.
Even though I checked-in on-line the night before, it took an hour at the location before I could leave. The truck (cab) had not been cleaned from prior rental. I had ordered and pre-paid for dozen moving blankets but there were only 7. It was the staff person's first day on the job and appeared to receive little help from superior (on the phone).Shawn D.
Le client n'a pas laissé de commentaire.Ebenezer L.
Worker was helpful. We were told tank needed more gas, which we disagree because we just put $10 dollars in, to get to needed level. We said, well okay put in $3 or $4 dollars more. Gas attendant said it was $10 dollars.... So we feel bamboozled, but didn't want to argue. Upon dropping off console was loose, seemed from past damage.Andrew R.
Le client n'a pas laissé de commentaire.MONA S.