Le client n'a pas laissé de commentaire.
Dakota M
Customer Reviews for Simply Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I went to pick up some equipment and was in and out very fast. Sales personnel was very courteous.
RAJSHARD SEasy in and out. Efficient.
Walter BTHE FACILITIES WERE CLEAN AND WELL MAINTAINED BUT THE TRUCK NEEDS ALOT OF MAINTENANCE THE STEERING WAS LOOSE AND THE IGNITION WAS HERD TO USE HAD TO PLAY WITH THE KEY TO GET IT TO TURN
Michael WFast, friendly staff. Clean vehicles. Van was great, saved $170 delivery fee from. A furniture store by renting a Uhaul van from this location instead.
TIMOTHYPATRICK SFirst Class
Russell VGreat service..NO COMPLAINTS
Angela GCompletely unsatisfied with rental. Very unpleasant service. Would like a general district manager to reach out for complete refund of all uhaul services. Will be making a corporate complaint and disputing all charges. Very bad customer service
Scott MExcellent service and hospitality! Thank you!
Lindsay LThe customer service was great
Antoine TExcellent service and friendly staff was very helpful
Kenneth BNe s'applique pas
Frank SVery very nice well kept facility with helpful polite staff !!!
George HExcellent customer service!
Matthew PNun
Ryon RThis appears to become my preferred location. Great job, guys!
SERGEY ZGreat experience but is was very difficult to accelerate in the truck-once I got going it was okay.
Lesley Wfantastic
Richard YPatrick and Doreen were so helpful and kind.
CECELIA AStaff was excellent
Gregory LQuick in and out. Nice secure facility.
Glenn MI want to thank Doreen for all the help with the rental even though we returned it the same day and couldn't take it. She is an amazing person my daughter and I couldn't thank her enough ❤️
Patrick DI got charged double than what was agreed scam
Mary TAlways great customer service
Ebony SHad no contact with the facility or staff. Used drop box.
Sheila JI think you guys got it all figured out such a great team
TYRONELAVELL WWell maintained and equipped place.
SERGEY ZI can't remember her name but the manager at the store was very polite and help me with the process of online check. She was very professional and I wish more people would care about their jobs like she does with customer. She's a hall of famer in my book good job
James JAfter hours drop off
William MGreat service!
Kerry SDouble charging a card after already paying for the uhaul.
Ciarra HThe location is good. But there is Not ample parking space for Uhaul equipment, and customer vehicles. The focus is more on the storage business, and less on space for Uhaul equipment. The staff was very nice for this busy location.
John TThe manager of the operation came out to make sure I knew how to properly attach the trailer to my truck. When I pulled in, he walked out of the office and help me uncouple it. Frankly, I was shocked by the current customer service.
Mike WGood experience
Mark AAmazing customer service, would use them again!
Brian FWish the vehicle had cruise control for long trips
ALEX Dgreat experience
David TSuper helpful service! Thank you!
Shane BPlease be sure U-Haul the company has a drop off that is convenient for the customer when you're doing an out-of-town pick up drop off. I ended up, happened to return my equipment to the same facility. I picked it up which was a huge inconvenience. Due to bridge, tolls, and driving distances.
Jerry KI did not get his name, however the person taking care of me great. He made the process really easy
Earl fThe staff was very helpful and thorough. They took their time in explaining the hookup of the trailer.
Linda CPicked up the 5 x 8 trailer and found out that the lights didn't work. They had no other trailers to take so I personally had to rewire the back lights in order to safely drive it on the road. The employee help me check the lights are they were all working. But when I went around the back of the trailer, I found out that half of them were not.
Jerry CRented me an auto transport with flat tire so that when I loaded my car the trailer popped off of my hitch gouging my plastic rear bumper. The response was call uhaul and I said storage place is responsible for tire inflation so will my rental insurance cover my tow vehicle? Well a case is in process with insurance adjuster coming out to assess, stay positive!!!
Rich WMade reservations on line but still had to wait 20 min to be waited on.
William EThe vehicle was disgusting. It had mud all over it. The inside was dirty the seats were ripped and torn The driver's door was hard to open and close the clip for the wires. It was broken to the visor kept falling down in front of you. This is the worst U-Haul vehicle I have ever rented in my life was not very happy with it when returned to the facility found out that, reverse light on passenger side did not work and I have been driving around with parking light to burnt out. I took pictures of the vehicle if you would like to see the condition of this vehicle when they gave it to me
Mark DFriendly quick and reliable
WESLEYNEAL S