Évaluations des clients Sinclair Bancroft

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Sinclair Bancroft

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Doanh N. le

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I felt that the unit was not clean when we received and that the cleaning charge was uncalled for as we took the unit to get cleaned prior to returning it. We felt that there was an automatic charge for going to the burning man event even though the unit was returned in better condition than when received. Appreciated the efforts from the manager to decrease the cleaning cost but still felt that it was high considering the amount of time put into cleaning it prior to returning and the condition it was in when we picked it up.

Yousif T. le

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Le client n'a pas laissé de commentaire.

Chang R. le

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Le client n'a pas laissé de commentaire.

Jeffrey S. le

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The guy who assisted me was very positive and efficient. I will definitely recommend this local station to friends. Very conscientious and great staff.

Juan C R. le

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Make sure customers returns equipment clean.. I rented a 10 foot truck and it was so dirty inside when I picked it up...

Sara V. le

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I went to check out the vehicle at 3/8 gas. Receipt checkout said 1/2 gas. My trip was a total of 13 miles per the receipt and filled the tank up with 2.5 gallons of gas. Attendant claimed that I checked out the truck at 1/2 and needed to fill it to 1/2, so I added 1.5 more gallons. The tank was still at 3/8 when I checked it out. I think he was trying to get me to pay for when THEY checked out the vehicle from the local UHAUL location instead of when I checked it out. If UHAUL tries to charge me extra for the discrepancy, I will be filing a formal complaint.

Joan T. le

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Super easy!!

Mohamed M. le

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Le client n'a pas laissé de commentaire.

Roland C. le

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very nice people

Iris M. le

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No assistance when renting, gas mileage wrong, milage wrong, no dolly charged for both and equipment that I did not ise and was not available. Took 4 hours to get rental stated at 7:30 did not picp up till 11:15. It's was such a poor representation. I was told dolly and equipment charges would be returned to my card. I am still waiting for a return call. None of the representatives are authorized to address real issues that can't be resolved at the site location.

Edline J. le

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I went to pick up the truck at 8:15 am, the cashier was very lay back and watching race show while at work and making customer waiting for him.I got the car around 9 am with 1/4 tang of gas, I put him $20 for gas and drove the truck for 5 miles and returned the truck at 12:30 pm same day with 3/4 tang of gas. Yet, I rent the truck for 24 hours. When I got there I told the cashier I return the truck early because I have to catch a flight at 3 pm. During inspection of truck I asked him if I will get a credit for my gas, he turned and look at me and ignore me with a response. I asked him again he got so angry with me and state "don't you I'm busy". I said you can answer me while you look at the truck, he said "NOW YOU TELLING Me HOW TO DO MY JOB" . He went inside sit and watch his show with the door lock, while customer are waiting to pay for gas. finally, after i said to the customers that his in there watching his show, he opened the door with attitude toward me. he took will not open the door to give me the paper he push and wrinkle it under that little hole. I will report him he said "I don't care". As far, his a cashier at that gas station I will not recommend anyone to rent truck from that place. my experienced.

Francisco T. le

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This location only has one small truck

rhonda P. le

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Honesty, forthcoming, proper customer service

Chandi W. le

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Gave me a Word instead of a numerical code for the lock box. The trunk door kept opening, latch light kept coming on. No onsite help.

Dan W. le

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Le client n'a pas laissé de commentaire.

Rocky M. le

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Excellent service

Johnny C. le

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Great service. The attendant at pick up e's wonderful!

Ana B. le

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Le client n'a pas laissé de commentaire.

Lovelyn P. le

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Le client n'a pas laissé de commentaire.

Tommy A. le

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is the closes to us and every single time we pick up the credit card gets blocked.