Customer Reviews for SJ Gas and Shine
(U-Haul Neighborhood Dealer)

110 évaluations

290 Rte 40   Elmer, NJ 08318
(Riggins gas station in Elmer)

(856) 358-2319

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Samedi : de 8 h a.m. à 3 h p.m.
  • Dimanche : de 7 h a.m. 12 h p.m.

Services dans cet établissement :

Pour nous contacter

(856) 358-2319

290 Rte 40
Elmer, NJ 08318
(Riggins gas station in Elmer)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Samedi : de 8 h a.m. à 3 h p.m.
  • Dimanche : de 7 h a.m. 12 h p.m.
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Very easy return. Took no time at all

Brian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thelma G. 
Évaluation :
5

Help them out with their purchases

kim M. 
Évaluation :
5

Everything went well

Cameron E. 
Évaluation :
5

Very nice staff

anibal C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kimberly C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE A M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAULA F. 
Évaluation :
5

The owner made the whole uhaul experience a VERY easy transaction👍 In and out without ANY problems.

George D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Iqbal A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Christopher P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Desirae D. 
Évaluation :
5

Everything was great

Lonny C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelly M. 
Évaluation :
5

Everything was great no comment

Justin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas E. 
Évaluation :
1

Placed order online, but when arrived to pick up towing dolly the ladies and a gentleman were basically clueless of what the rental process is. It costed me a lot of money because of the time I wasted during pick up time from this location.

adolfo M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonia V. 
Évaluation :
5

Perfect rental

miles D. 
Évaluation :
1

I rented the truck for 24hrs. I returned it in just 7hrs and was told to leave the key and I would be checked in. The owner didn't check me in until after 24hrs, so I had to pay for 2 days instead of 1 when I didn't even use it for 1/3 of a day!

James S. 
Évaluation :
1

I live about 8 -10 miles from facility/ gas station I allegedly used 38. In fuel but drove 93 miles ? Scam, and in addition to that store associate used his own personal cell phone to apply my credit card info so I could not dispute the mileage. Poor experience and I will never use again. Extremely unprofessional and now I need to replace my card as I don't feel safe at all.

Helen M. 
Évaluation :
4

The location itself was fine. The issue was that this was the 4th pick-up location we were assigned to. The first was the one we booked, which was 10 minutes from our house. Several days later, we were changed to another one about 15 minutes away. The morning of, we were moved to one about 25 minutes away, and while we were 2 minutes from our pick-up, we were moved to a location 45 minutes away. This was very inconvenient and extremely unprofessional.

Donald B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katl H. 
Évaluation :
3

I had to lift the trailer off the hitch myself. Trailer is very heavy. Trailer towed well and worked perfect but I will not rent a trailer without a jack on it again

john D. 
Évaluation :
2

Have someone make sure trucks are clean . Clerk needs their own computer to check trucks in and out not use their personal cell phone . Took about 15 minutes to check out because clearly was attending other customers.

David O. 
Évaluation :
3

One way rental experience was not great. Had to travel too far to pick up. Then complain to get reimbursed for tolls and unexpected travel just to pick up. Equipment was fine. But I wish it had a data port if some kind so I didn't have to photo document gas and odometer. My friends,and I, live too far away from this location!

Daniel L. 
Évaluation :
1

They did not register that I dropped off the unit well before it was due back and I'm still dealing with issues showing I am in possession of the unit. There was no confirmation of drop off sent and no follow up when I inquired about the return of my unit.

Ashley B. 
Évaluation :
5

This location was great people were friendly and helpful but online reservation system and people to deal with there were horrible actually had to cancel another reservation to remake this one they kept telling me they had nothing in the area

Lori S. 
Évaluation :
5

Van was exceptionally clean and the service was excellent.

Miles D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jody W. 
Évaluation :
3

Online reservation process very easy. Trailer pick-up was delayed over 30 min due to confusion with reservation, fortunately we were not in a huge rush. Drop-off process was excellent & very easy.

Christopher V. 
Évaluation :
5

Very good drop off, excellent help!

Robert F P. 
Évaluation :
2

I ordered a truck online and it was not there. I had to redo the whole process when I got to the place plus get a smaller truck. Which made me make three trips. Hence an overall more expensive purchase. Pretty annoyed about the whole thing.

susan W. 
Évaluation :
1

Return customers calls and assist staff better. Will be disputing additional charging with American Express and will not be doing future business with SJ Gas and Shine

Christopher C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID H. 
Évaluation :
3

The pickup location was too far away. When I booked the truck I was asked how far I was willing to drive since they did not have a 26' truck close to my building. I said 20 miles. It was over 30 miles away. When I asked why, they said it was 20 air miles away. I guess they thought that I was going to fly to the truck pickup location! They did give me a 70 mile credit but of course it didn't cover my car's trip back and the 2 hours it took for the round trip as well as the tolls. To end on a positive, the truck was brand new which was very nice to use.

Dawn L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery H. 
Évaluation :
3

A previous user of the equipment must have been moving plants. There was mud all over the bed. At the counter, I was told that the fuel tank was at 1/4. When I got into the truck, it was indeed at 1/4. I returned the truck with 1/4. Because I was moving, I did not have time to check the contract via internet prior. I had never had an issue with inaccurate reading. It turned out that the contract claimed that I had 7/16 of a tank which was wrong. As a result, I was charged for 4 gallons of gas incorrectly. While this was only a difference of 17 dollars and while I have always had good experiences with Uhaul, it was slightly disappointing.

Jeremy R. 
Évaluation :
5

The staff was friendly and accommodating. The truck was in good working condition. Gaucher

libra H. 
Évaluation :
5

Pick up and drop off were quick and easy. This is the second time I have used this location and both times were customer friendly.

Patrick H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda L. 
Évaluation :
5

Great place to rent a truck! They even have Gas, Food and something to drink. We have rented from them before and will always will go back.

Michael D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Barbara H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barbara H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
3

No break lights, no running lights, no turn signals, windshield wipers not working. If the equipment was verified to be working properly when dropped off at this location, my pick up of equipment would have been a better experience. Do your job correctly and you won't have issues. Am I the only person who checks to make sure the equipment is running properly? I was supposed to pick the equipment up @ 10:30 am but it was not scheduled by location, I had to wait 1 1/2 hrs to drive 40 minutes hwy to get my equipment . Then the equipment didn't work properly as in above mentioned paragraph. Fiasco is all I can say.

Deborah D. 
Évaluation :
5

Please check your front end I had a horrible ride from New Jersey the front end was out of balance

james J. 
Évaluation :
3

It is hard to find. The GPS takes you past the location about 1 mile into Elmer NJ. No U Haul signs outside. The folks inside helpful. They did not sell any trailer hitch equipment.

Fancis H. 
Évaluation :
5

Aucun

Mark T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jesse R. 
Évaluation :
5

Install cruise control!

James S. 
Évaluation :
3

Uhaul needs to confirm truck will be there immediately. Maybe you will need more trucks??? Your existing process is flawed. Its uhaul freindly not customer freinedly. I will search for alternatives next time.

Robert P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melissa M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melissa M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge M. 
Évaluation :
5

Everything went smooth with the rental process, very friendly and will be back! Definitely will recommend.

Jennifer N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua S. 
Évaluation :
5

This was the second time I used this location as a rental pick up. They are always courteous and knowledgeable.

robert J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donna M. 
Évaluation :
5

Very helpful with checking in.

Katherine H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lloyd D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael F. 
Évaluation :
5

The owners were very helpful in the process of getting the right truck.

robert E. 
Évaluation :
3

Trailer was rented to be pulled by a truck that was unable to pull causing us to break down

Susan H. 
Évaluation :
5

Tried to call customer service to lodge the complaint on the pick up location and there was a 20 MINUTE WAIT!!!!!! I did not waste my time.

Ellen P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Charles K. 
Évaluation :
5

If u need a truck i would def recommend stopin in The people where really nice and u can also pick up some drinks and snacks while ur there

dawn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darrin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EUGENE N. 
Évaluation :
3

Read the email I sent to U-Haul. An absolute horrifying experience

Sue T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael M. 
Évaluation :
5

No improvements needed.

mike D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex P. 
Évaluation :
3

Please improve your app. It was very frustrating to navigate. I gave up and called instead

Daniel P. 
Évaluation :
5

Nothing can be improved, it was super easy and efficient, truck was great, and owner was super friendly and nice!

Jennifer N. 
Évaluation :
5

Great service thanks!

john M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard J C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry S. 
Évaluation :
5

Nothing just keep up the good work!

edwin F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rachel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephen D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy L. 
Évaluation :
5

trailer door was in poor operation and difficult to open, tail light fell out and required several adjustments through trip

David G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rita B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kevin H. 
Évaluation :
5

Very satisfied and vehicle ran very well for my needs

Tim O. 
Évaluation :
5

I am new in the town I rented my u haul from and it was a great start for me as a new member of the community. This was the kindest and most reliable transaction I could have asked for. The truck was clean, easy to drive and ready to go. I was treated like customers should be treated and I can say the same for the customers I saw in the store the days I was there. U Haul needs to know what amazing people they have representing their name & their business!! Thanks you Riggins Gas Station Elmer NJ!!

Jennifer D. 
Non les évaluations ont été soumises pour cet établissement.

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