Le client n'a pas laissé de commentaire.
Jeanine E
Customer Reviews for SkI Trucks LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Did not receive all equipment that I was charged for, was told at drop off that this would be refunded, it was not, and my email about it has gone unanswered.
Kylie WGreat. Super easy pick up and drop off
Alec PBe nicer to your customers.
KATHLEEN JDifficult to get to, a bit overcrowded -we had to slide our trailer into a tight spot
Kimberly HI would like to know when I will get my refund?
Kedy BGreat location, great service. Recommended highly.
Ivar KChanged our pickup time 2 hours before scheduled. Uninterested and unmotivated to work with customers.
Mark TFriendly staff, vehicles in great condition. Will definitely use them again!
John WTrailer could use some lubricant on roll up door rollers
lee wTo easy
Jake EGreat service.
Matthew MI was told to come in to rent the truck on Saturday instead of making a reservation over the phone. Once I arrived they told me the truck was reserved for 2 PM. I had enough time to pick up my items and use the truck before the drop off at 2 PM. The operator of the location did not inform me that they had canceled at 2 PM reservation so I didn't have to hurry. I was not able to fill the truck with gas to fit that timeframe and was subsequently charged an extra fee. Overall a very bad experience and would not recommend this location. I would remove your affiliation if you could. Thanks again.
Quentin CGreat Service and a SIMPLE Process.
Clayton FExcelent customer service
Julieta LNo instructions on where to park for drop off. Left it at night, so never spoke to anyone there. Wasn't my preferred location for drop off at all.
Holly SVery seamless and easy to return
Luke EI've rented a uhaul or 8 in my life. This was the ABSOLUTE best experience! This group should train all uhaul and affiliates how to be! I didn't want to leave, I wanted to stay!
Jason EThe service here is amazing! They went above and beyond to correct glitches and correct billing errors with ease. The vehicles were clean and in great condition. Rented from them twice and will do it again! Quick fast easy!
Harry KLengthen the hours so there could be a 6pm drop off or have 24 hour rental be an actual 24 hour. I rent something at noon and if it's not back by 5pm I'm charged for another whole day. Doesn't sound right. Rent at noon if not back by noon. The next day then charge for the extra day.
Stephanie HEasy dropoff
Shiraz TMake sure things are actually in my contract. I was forced to pay an extra $88. I paid for an extra day on pickup but it didn't reflect on drop off. My original reservation was for 10 June to 17 June. The owner allowed me to pick up a day early, and let me extend it for an extra day which put my turn in date the 18th. I paid for it and then once I dropped it off I was informed that I would have to pay an extra $88 cause in the system it didn't match what my contract stated. I'm not bent out of shape for it but $88 is $88.
Douglas BFirst trailer turn signal didn't work so store swapped out with another trailer. Very nice rep.
KEVIN VPeople working here extremely helpful and nice. Quick drop off - zero issues. Excellent service.
RICARDO AGreat Friendly Service, took time to answer questions.
Stephen OService was great. The small truck was a nightmare to drive. Any bump would send the truck into high bounces. I didn't hurt my back but I could have. ;). Seriously, not a fun drive.
ADAM SThis location tried to add a bunch of charges and charge me for an extra day a cleaning fee and charge me for a Dolly that I declined and that wasn't even in the Uhaul.
TRAVIS GDid great was quick and easy
Carol HN.D.
Gerardo AThe equipment was clean but not well maintained. The door was hard to open and close and the hitch needed some lube.
Kevin AEasy and quick
Alfred S