Le client n'a pas laissé de commentaire.April V.
Customer Reviews for Skinners Turn Road Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Owings, MD 20736
(Located off Rt 4 on Skinners Turn Rd)
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h pm
- SamediDe 9 h am à 12 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Le client n'a pas laissé de commentaire.Christopher L.
Someone had hauled Xmas trees and it had not been vacuumed or swept or blown out. We had to do that to move our household goods into it, which increased our time on the project.Eric W.
Le client n'a pas laissé de commentaire.ANGIE P.
Le client n'a pas laissé de commentaire.Daniel S.
require the rental to be returned with at 1/4 tank of gas sooo the next customer don't have to immediately drive additional miles to get gas because they are afraid of running out of gas. That was my very unpleasant experience with this rental the UHAUL truck after starting was was under an 1/8 gallons of gas nearly on E tank of gas. Very scary athough there was a gas credit of $12 that was not enough to get it to 1/4 tank of gas.Charlene J.
We were not told about the drop off points and how that worked within the contract and had to drive quite a distance back to drop uhaul off at pick up location. We were told we could call the location we wanted to drop off at once we reached our new destination. Instead we had to bring it all the way back and pay so much more in gas n mileage plus the inconvenience of personal gas n mileage for someone to follow back n forth.Tammie M.
Le client n'a pas laissé de commentaire.Maria C.
Not lie to your customers where they expect to pick up their uhaul only to have them drive an additional 30 minutes to get their order.Andrew M.
Le client n'a pas laissé de commentaire.Chaka J.
Le client n'a pas laissé de commentaire.Adrienne J.
Le client n'a pas laissé de commentaire.Vincent P.
Le client n'a pas laissé de commentaire.KAREN W.
Everything was done right at this UHAUL rental location and truck rented was well maintained.Kirby G.
I was very pleased with the service and professionalism. Also, the pleasantness of the individual who assisted me. MerciEarlene F.
Very simple process and everything went very smoothly.Kurt R.
Le client n'a pas laissé de commentaire.William T.
Le client n'a pas laissé de commentaire.CAROLINE B.
Le client n'a pas laissé de commentaire.Brian C.
The counter person saw us drive in and he came outside to greet us so that we would not need to go into the store. He inspected the truck and sent us an email confirmation. - Perfect!Elizabeth D.
There is an issue with the new way Uhaul wants to use the electronic drivers license picture upload - this caused frustration for myself and the employee working when trying to rent out the truck.Samantha S.
Le client n'a pas laissé de commentaire.Andrew H.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Gillian H.
Le client n'a pas laissé de commentaire.Samuel C.
I only spoke to a person on the phone to make sure everything was good for the drop off. Very nice.Julie M.
Why does the sign say i get $25 for sweeping out and folding blankets and they wouldnt give it to me?Ken L.
Much easier and faster rather than picking up at a gasoline service station. This is a storage facility. We will definitely request this facility.Cheryl R.
Le client n'a pas laissé de commentaire.David D.
More lighting for picking up after hours.Christi E.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.Bryan K.
Great truck thanksRalph D.
Le client n'a pas laissé de commentaire.Kristina C.
Le client n'a pas laissé de commentaire.Mark A.
Fantastic customer service would recommend to anyone that need to rent a vehicleJoseph F.
Le client n'a pas laissé de commentaire.Danielle C.
Le client n'a pas laissé de commentaire.Theresa G.
Le client n'a pas laissé de commentaire.Mary F.
Gentleman came in early to make sure that we had no trouble picking up truck prior to opening time.Terry G.
Le client n'a pas laissé de commentaire.Megan C.
Make sure your truck are ready Hire more customer service reps that have the ability to make decisions. Right now I think U-Haul is the worst moving company and will never suggest you But I will share your short comings. with all that will listenjohn W.
Very nice and clean location. Friendly staffMary Beth K.
I was totally pleased with this and a similar rental the week before. I would highly recommend this location for U-Haul rentals to anyone I know.Rex P.
Have the inside cleanerthomas F.
Le client n'a pas laissé de commentaire.Patrick B.
After making reservations and to show up and find out that the truck was rented out from under me. Then when I get to my storage facility which is a Uhaul location they want me to turn the truck in another state. That's right I was in NC. and told to drop off in SC.. After dropping off I was called up by rep. at Uhaul that the truck was not swept out and there was going to be 25 fine. I got there and he wanted me to rent a broom for 5.00. Would I recommend Uhaul to a friend. Would you.Edward R.
Le client n'a pas laissé de commentaire.Charissa R.
Le client n'a pas laissé de commentaire.robert P.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.George S.
Le client n'a pas laissé de commentaire.Tracie J.
Le client n'a pas laissé de commentaire.Michael C.
Very clean new truck. Overall a very good experience a little expensive on the mileage but overall no problems at all.Jeffrey F.
The only issue we had was that the prior renters of the truck we had were smokers...the truck smelled terrible but was in good shape.Ronnie S.
Le client n'a pas laissé de commentaire.Lezlie N.
Fantastic customer service at the specific location. Actually WAY more helpful than calling the 800# who kept telling me that a store was 3 miles away when in fact its about 60 mi away (I live in North beach, MD and they kept trying to give me a location in Randallstown, MD - not close at all). I'll continue to call this location directly.Naomi B.
Le client n'a pas laissé de commentaire.John K.
Absolutely nothing customer service was fantastic the truck was really nice everything was super easy from the moment we made the phone call picked the truck up and dropped the truck off very knowledgeable staff and friendly I wouldn't change a thingJohn P.
The U-Haul folks were extremely helpful and attentive to our needs from start to finish! Super support!!Brian S.
Le client n'a pas laissé de commentaire.ANN J.
Le client n'a pas laissé de commentaire.michelle W.
Le client n'a pas laissé de commentaire.richard R.
Cory did an amazing job. He really helped us out with a last minute truck.MARK H.
Le client n'a pas laissé de commentaire.Pat C.
Guys onsite very helpfulWilliam S.
GREAT GUYS, Many thanks!Clay A.
U Haul has to develop a policy that deters renters from disregarding their return times. I rented a truck a week in advance to be picked up on a Saturday morning. Due to the fact that trucks that were rented during the week were not returned on time, I was unable to get a truck until Monday morning. I was on a strict schedule and this delay complicated my moving plans. I do however want to compliment the regional office for trying to get me a truck, even a larger one for the same price, but the theme seemed to be people did not return their trucks in a timely manner As they canvassed the entire county. This definitely puts a damper on my wanting to rent from U Haul on a weekend in the future. U Haul needs more trucks and a strict policy for returning them in a timely manner.David W.
Le client n'a pas laissé de commentaire.ken P.
Le client n'a pas laissé de commentaire.Katelynn L.
Le client n'a pas laissé de commentaire.Doldon M.
Le client n'a pas laissé de commentaire.mark M.
Just dropped off the truck. No real interchange with personnel so I can't really answer these questions.Vicki M.
Le client n'a pas laissé de commentaire.Scott S.
Longer hours on Saturday.Becky B.
They helped us with same day fast and efficient friendly service!Tim G.
Le client n'a pas laissé de commentaire.timothy J.
Le client n'a pas laissé de commentaire.Steve R.
Your company lied about the mileage you took $77,87 from me. It was not explain to me that I had a limit on the miles. Poor customer service all the way around. A refund would be the best thing your company can do. I would not recommend uhaul to no one. A brush of lairs. He gave me a truck with the headlight out I called your road service dummy talking to me while the recording telling about promos. I WANT MY MONEY BACK I PAID TO MUCH. TERRIBLE SERVICE.Alphonso W.
Le client n'a pas laissé de commentaire.Sandy F.
Le client n'a pas laissé de commentaire.JIM T.
Le client n'a pas laissé de commentaire.robert C.
Le client n'a pas laissé de commentaire.CHARLOTTE R.
Le client n'a pas laissé de commentaire.Brian L.
very kind and knowledgeable personsArmando M.
Le client n'a pas laissé de commentaire.dale D.
Off the top of my head, there really isn't much to be improved upon, unless you are talking about better communication between U-Haul Inc. and the various retailers that provide U-Haul to customers.Sabrina B.
not sure if I was charged for a full day rental on a 15 ft truck, I had the truck for approx 6 hrs and was charged $ 137.00, which seems like a charge for a 24hrs. rental. The truck had to be back for another customer early next morning.Walter W.
Le client n'a pas laissé de commentaire.Jorgelina A.
I was scheduled to pick up the 15' truck in Edgewater but a customer did not return the truck on time. Edgewater assisted in finding a replacement truck which was appreciated, but this caused me to be late for a previously planned event. I have never had this problem before and hope to never experience it again.Laura V.
Le client n'a pas laissé de commentaire.Joseph W.
Nothing//Good customer service//reliable//easiest part of my move.angela V.
Le client n'a pas laissé de commentaire.Wanda B.
Le client n'a pas laissé de commentaire.Lauren A.
Le client n'a pas laissé de commentaire.DONNETTE G.
Le client n'a pas laissé de commentaire.karen J.
Le client n'a pas laissé de commentaire.Brian M.
I was really surprised at how easy this was. ThanksJames R.
Le client n'a pas laissé de commentaire.Breanna H.
Le client n'a pas laissé de commentaire.Anthony H.
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