Customer Reviews for Skymart Express
(U-Haul Neighborhood Dealer)

31 évaluations

8261 Oak St   Vancouver, BC V6P4A8

(604) 258-4161

Heures

  • Mon–Fri
    De 10 h 30 am à 6 h 30 pm
  • Samedi
    De 11 h 30 am à 5 pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/26/2022 - 12/27/2022: Fermé
  • 1/2/2023: Fermé

Services dans cet établissement :

Pour nous contacter

(604) 258-4161

8261 Oak St
Vancouver, BC V6P4A8

Services dans cet établissement :

Heures

  • Mon–Fri
    De 10 h 30 am à 6 h 30 pm
  • Samedi
    De 11 h 30 am à 5 pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/26/2022 - 12/27/2022: Fermé
  • 1/2/2023: Fermé
Aucune photo disponible

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Convenient 3rd-party location so there are few vehicles, but also few people in line, so fast in, fast out.

Earnest B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Parisa V. 
Évaluation :
5

this location is absolutely incredible. the lady at the front desk was on top of what was required and the truck was waiting for me in the lot. This is one of the best locations as it is not super busy so the lady at the front desk has time to truly take customer service to the next level and this was greatly appreciated. The lady at the front desk deserves all the recognition for making my experience with Uhaul a pleasant one!

Paulina K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Eric C. 
Évaluation :
1

My vehicle was double booked. I didn't get my truck on time. Had to wait and extra 45 minutes in the heat. Had a hired help with me as well. Don't double book your Uhaul period!!

JULIAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ouang S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kay M. 
Évaluation :
5

Very expensive

Lauren C. 
Évaluation :
5

Nothing to improve on. The girl that handled my rental transaction was fantastic and perfect and I have zero complaints. I've been to many other Uhaul locations where nobody really knew what they were doing but this girl was great. I'll definitely rent from this location again.

RODI W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patrick L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wendy P. 
Évaluation :
5

No need to have customer to fill the gas before return the car, it's waste time and U-Haul should calculate it in rate per kilo/miles

wai cheung H. 
Évaluation :
5

Lady working there very friendly. I was in and out in a few minutes. Uhaul is the cheapest van rental u could get. Bought many dressers, beds and on this round sofas. Instead of paying $300 what the movers asked i did it in a fraction of that...of course with a few bruises and sore arms on my part! I'll always come back to uhaul!

Natasha E. 
Évaluation :
4

Parking was difficult at the end due to other Uhaul vehicle at an angle. Clerk was superb. Great guy.

Shaun L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Claudio A. 
Évaluation :
2

The check in took 45 minutes and we waited a long time to get verified to get the code for they key. Due to that delay I wasn't able to get the items I was moving where they were supposed to go so that was very frustrating.

Katherine L. 
Évaluation :
5

All good. Just want to say the customer service rep is fantastic.

MORLEY G. 
Évaluation :
3

Merci

Elmer P. 
Évaluation :
5

The best experience renting a vehicle i have had..very proffessional and courteous..thank you so much . Highly recommended!!.

MERVIN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TEX A. 
Évaluation :
1

the photos I had to approve before I could get in the vehicle were not at all current. They were obviously taken on a clear sunny day and it was pouring rain all day when I rented it. this is fraudulent activity. And to suggest to charge me $20 for not uploading pictures so your lazy employee doesn't have to do her job is just reprehensible. I'm going to start renting from Budget.

Christine K. 
Évaluation :
5

Very friendly and efficient check out and return process. Van was new and clean. Overall I was very satisfied with the whole process.

Peter P. 
Évaluation :
1

horrible customer service, truck needed servicing, did not get the equipment I asked for, booked at one location which then proceeded to call me and tell me they dont even carry that kind of car and sent me far away, location extremely hard to find, no signage

Olivia E. 
Évaluation :
2

Had appointment for 10am and business wasn't open due to employee being late . I waited 25 mins in the cold outside waiting for it to open as I was dropped off . I left to go to get food and came back and he finally arrived . No compensation for anything other than him changing my time to pick up at 1110am . The vehicle was good other than that .

MARC D. 
Évaluation :
1

I rented the truck for 2 hours,(12,3/2,3) I waited for 30 minutes to get the truck. A few days ago I requested a closer location to pick up and they told me is not possible but I can rent the truck for 5 hours with no charges. Only the kms. I returned the truck at 5,3 pm and I was charged anyways.

Juan U. 
Évaluation :
5

Great costumer service. Awesome Location!

SHUO L. 
Évaluation :
1

I was charged 23$ extra for a gas I didn't spend. And they never answer my phone call .

SAMMY N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos E. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Charlotte S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Salmo P. 
Évaluation :
5

Had an issue with the 24 /7 return procedure. Wasn't able to complete the transaction,due to not being able to verify my phone location , even though the location settings where available. ( I think anyway) The app would not let me continue, so it got a little frustrating. Merci

Bradley R. 
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