Had appointment for 10am and business wasn't open due to employee being late . I waited 25 mins in the cold outside waiting for it to open as I was dropped off . I left to go to get food and came back and he finally arrived . No compensation for anything other than him changing my time to pick up at 1110am . The vehicle was good other than that .MARC D.
Customer Reviews for Skymart Express
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Vancouver, BC V6P4A8
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 6h30 pm
- Sam - dim : 11h am à 5h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I rented the truck for 2 hours,(12,3/2,3) I waited for 30 minutes to get the truck. A few days ago I requested a closer location to pick up and they told me is not possible but I can rent the truck for 5 hours with no charges. Only the kms. I returned the truck at 5,3 pm and I was charged anyways.Juan U.
Great costumer service. Awesome Location!SHUO L.
I was charged 23$ extra for a gas I didn't spend. And they never answer my phone call .SAMMY N.
Le client n'a pas laissé de commentaire.Carlos E.
Le client n'a pas laissé de commentaire.Charlotte S.
Le client n'a pas laissé de commentaire.Salmo P.
Had an issue with the 24 /7 return procedure. Wasn't able to complete the transaction,due to not being able to verify my phone location , even though the location settings where available. ( I think anyway) The app would not let me continue, so it got a little frustrating. MerciBradley R.