Évaluations des clients Smok N' World LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Smok N' World LLC

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Kenneth W. le

Évaluation :

Le client n'a pas laissé de commentaire.

John S. le

Évaluation :

Very friendly and helpful. Great overall experience.

Patrice S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Benny T. le

Évaluation :

Everyone was extremely helpful.

Gary L. le

Évaluation :

Excellent customer service!!

Jeremy D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joseph K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gary H. le

Évaluation :

The owner of this facility was very knowledgeable about the equipment and a pleasure to work with.

Joshua W. le

Évaluation :

Only issue I had is that I ordered the pickup at Smok ‘n World but the app had a different unknown location. One call and it was resolved.

MICHELLE R. le

Évaluation :

They are a pleasure doing business with service with a smile ~ have rented from 3 times now ~ and so convenient being in N Peoria .

James M. le

Évaluation :

Staff excellent but the computer system frustrates the experience. I’m a repeat customer who reserved the truck online but the rep had to re-enter all the same information by hand as if I just walked in after landing from Mars. Please hire some people who know something about designing databases and websites.

James M. le

Évaluation :

Everything was great. Nice truck. Excellent staff. Good price. Smooth transaction.

Patrick M. le

Évaluation :

Fast, efficient and friendly service

Judith F. le

Évaluation :

Teach your rep how to do the paperwork on the computer.

Cynthia M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stan T. le

Évaluation :

Truck was clean, worked well and met all my expectations. Receiving the truck and returning the truck were extremely easy. Well Done!

Jim K. le

Évaluation :

Staff at the site were very helpful and explained the check out process very well.

Charles J. le

Évaluation :

Excellent customer service.

michael F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stephanie M. le

Évaluation :

Always great customer service here!

dorthea B. le

Évaluation :

Excellent customer service provided by Sueann!

Dorothea B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Clinton S. le

Évaluation :

Great staff and excellent customer service!

David R. le

Évaluation :

Everyone was extremely helpful and friendly. Everything was explained thoroughly and all questions answered. Would definitely rent there again.

Raffi M. le

Évaluation :

Le client n'a pas laissé de commentaire.

JAMES H. le

Évaluation :

Fix computer issues, took way too long to rent as I had preregistered.

Rhonda M. le

Évaluation :

Can't think of anything.

Chris R. le

Évaluation :

Very nice but definitely rent there again

James H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dong L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Barb T. le

Évaluation :

The computers were not working and had to send our contract later, Then at one o clock when we picked up the truck were not able to take a picture of Dons drivers license, so manually put in the Drivers License information and made us late to do our pick up.

Stevan M. le

Évaluation :

Renting a trailer should not take 20 minutes. Way too much information is being requested. Take my blood next time. ridiculous .

gary L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stephanie M. le

Évaluation :

This was the most pleasant customer service that I have ever received!

Sara M. le

Évaluation :

Employees were very nice, personable and helpful!

cindy Y. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert C. le

Évaluation :

I had 2 bundles of unused moving blankets I wanted to return for a refund. The attendant told me she had no way of doing this. It’s amazing to me that I can return a truck 3 days early and you can take advantage of that and rent it sooner but you can’t refund for unused blankets.

todd C. le

Évaluation :

More availability trailer sizes. The task I had to do got accomplished with the 5x8 and my truck bed but I should have rented a 6x12

Lidia C. le

Évaluation :

They have computer and internet proble.s. too 40 minutes to have documents ready. I have to paid 2 men $90 per hour waiting. When i comeback to return the truck was a different girl and was as bad as the first 2. I would make sure to do business with thw one on Bell and 91st.

ROBERT B. le

Évaluation :

The truck I rented was clean but had an exhaust problem. It had over 92,000 miles and the cab had an exhaust odor the entire time, had to keep the window open half way. I did not have time to return the truck for another one as I was on a strict time line to move. The staff at this location are the best, very professional and courteous. I told them of the exhaust problem and they said they would report it right away.

mike G. le

Évaluation :

Clean the vehicle

Bryan H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Daniela R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Melissa A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dave R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Wojciech P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Glenne S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael E. le

Évaluation :

Robert was very friendly and extremely helpful with checking in my rented equipment.

ELFINA C. le

Évaluation :

Maybe have at least two employees working because the worker had to take care of customers as well as explain rental contract.

Kyle Z. le

Évaluation :

Great service, they even let us come in early, before their 8am opening time, so we could get started on our move.

Glenne S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stephanie L. le

Évaluation :

The entity was not the problem. Uhaul changed my pick up location, which was fine, but when I got there I had to upload a pic of my driver's license and it wouldn't work. So we called the uhaul center and they said it wouldn't work cause I had an adriod. Checking in took way too long because of this situation and it was very frustrating.

Khoan N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lawrence C. le

Évaluation :

The lady who helped us was amazing. Very friendly and knowledgeable.

farnosh I. le

Évaluation :

Great customer service. Thanks!

Jim C. le

Évaluation :

Excellent service and transaction. Was a pleasure working with this location !

Timothy S. le

Évaluation :

Friendly and prompt. I was offered a water. Didn’t accept but was a very nice jester.

mark P. le

Évaluation :

Thank you! The owner gave me a bottle of cold water while I waited. Much appreciated!

Orion B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sarah O. le

Évaluation :

First, I traveled 200 miles to pick up the closest trailer in the size that I needed. Then, the employee did not have any idea how to check the trailer out to me and I spent another hour waiting for her to figure it out. While I waited, she called several people from U-Haul and waited on customers buying cigarettes and energy drinks. I tried to check in online, but kept getting sent back to the first page. On Memorial day, in the pouring rain and still not unloaded, I received a text telling me the trailer was due back in one hour like someone was waiting to rent it right then. Six days later it's still sitting in the exact spot where I parked it.

Robert B. le

Évaluation :

representative very professional and went out of their way to make sure the rental went well.

Dan B. le

Évaluation :

Girl had to call for help to get things checked in, it took an hour

Cherri O. le

Évaluation :

Train staff!!! The lady that tried to help did NOT know how to do paperwork or hook up the rental trailer! She put the trailer hitch on the nut of my hitch instead of the ball. About a mile away the trailer came loose and the brake released. It duh into the roadway; we had to pull the trailer around the corner,unhook everything and Peoria City Workers and a Good Samaritan stopped to help us. We also had to go to three locations BEFORE we were allowed to rent this unit. This caused a half day delay in our trip. To top it off, when we turned the trailer in at Pocatello, ID I wasn’t assigned to this trailer!!! Please contact me directly about this fiasco!

LAVE G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sharilyn P. le

Évaluation :

The process was so easy. Great place to rent a Uhaul.

Steve P. le

Évaluation :

Better Signs.

PAULETTE P. le

Évaluation :

The young man needed more training with checking in the truck and auto transporter.

Steve B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Conrad O. le

Évaluation :

Everyone we talked to was so friendly and helpful. The reservation one week prior and the actual checkout went quickly. They hooked up the trailer for me and helped to check the lights. I would definitely rent from them again.

charles J. le

Évaluation :

Quick, professional and friendly checkout. The representative at this location made this process very pleasant. Thankful that I did business with U Haul!

Thomas W. le

Évaluation :

Le client n'a pas laissé de commentaire.

ARIE E. le

Évaluation :

Le client n'a pas laissé de commentaire.