Évaluations des clients Smokers Paradise of Swartz

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Smokers Paradise of Swartz

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MICHAEL C.
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Le client n'a pas laissé de commentaire.

GERRY M.
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Trailer had garbage inside. Equipment should be checked thoroughly.

Gerald I.
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Clerk took my dL # looked at my confirmation. Gave me the keys. No contract. Truck was fine, no prob. Returned truck 1 hr early. Had to spend 1/2 hr uploading dL photos (twice) and other bs. Worst U-haul experience since the last uhaul rental.

Landy J.
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The employee was unhelpful

Eric F.
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The clerks did not seem very knowledgeable. I did the online check in and then had to answer all the same questions. They did. Not give me a printed out copy of the contract and the trailer did not have a barcode. Therefore I had issues returning the rental at its one way destination.

Kevin G.
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Le client n'a pas laissé de commentaire.

debra W.
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The van was supposed to be at Crossett, AR 71635. When we got there to pick it up, it wasn't there. We had to drive 2.5 hrs there and back to Monroe to pick up the van. Not happy. Our contract clearly stated a Crossett pick up location.

Danny R.
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Was given the wrong address for pick up by the Shreveport office. This location was not my preferred pick up place or time. The other location opened up late despite me telling the clerk I would be there at opening time to pick up truck.

Donald A.
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No problems

Michelle C.
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Le client n'a pas laissé de commentaire.

Candace L.
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Le client n'a pas laissé de commentaire.

priscilla O.
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Le client n'a pas laissé de commentaire.

robert R.
Évaluation :

Don't sell people with broken gas caps and no as he said there was a quarter of a tank there was only an eighth

TYLER J.
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I dropped this trailer off the same day. Here we are a month later and I'm getting threatening mail, calls, and emails saying that I'm being charged the price of the trailer and reported for theft - all because the person at the drop off location never checked my trailer in.. after I went in and talked to him and made sure he knew I was leaving it and got the ok from him. I should file suit against uhaul and involved parties at this drop off location for emotional damages and distress, as I have been harassed for payment for a trailer that I do not have. And it was over $100 for a pull behind trailer that was only used 3 hours to move a lawnmower. ridiculous. I will never use uhaul again. This has been the absolute worst situation.

queshia B.
Évaluation :

Inform people that even on a one way, you will be charged extra miles.

Jennifer D.
Évaluation :

The location was fine BUT: 1) I reserved a p/u truck but when I went to pick it up, they didn't have a pickup. The only truck available was a 15 ft. box truck, which was very inconvenient considering our driveway, yard, and weather conditions. 2) the trucks gas tank was on empty when I picked it up. Therefore I brought it back with 1/8 of a tank of gas (more than when I picked it up). We were going to be charged $21 to bring it to 1/4 of a tank so I had to go put gas into it. That was unfair that I had to spend more money on gas that I didn't get the use of. Noone told me about the rule concerning the 1/4 of a tank. 3) we were charged a $15 fee for the use of furniture pads. We did not use furniture pads. In fact, we didnt move any furniture, only boxes. 4) I extended my reservation by one day and was told by a chat representative on your website that that there would be a $38.59 flat charge. Instead we were charged $19.95 plus mileage. I won't be renting from uhaul again anytime soon. Thank you.

Susan S.
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Le client n'a pas laissé de commentaire.

Rick H.
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The personnel at this location were very friendly and very polite. However seemed a bit disorganized. They had difficulty getting the key out of the lock box. Disclosed was the fact that the truck had a patch on one of the corners which might result in water damage to our contents should it rain. It was the only truck from which to choose. It was raining a lot, but luckily we had no leaks. Was also surprised that the truck was not gassed but don't know if that is typical. Again the personnel were very nice. Just not very efficient.

sharon J.
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Le client n'a pas laissé de commentaire.

Deborah M.
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Took a while to get truck when arrived at location due to attended having to assist other customers... Finially got through with Rental process printer wasn't working so couldn't get print out of contract... Got keys go out to check miles and gas level truck has 3 miles to empty .... No gas in truck and dirty inside.... How can this location improve treat all customer the same? When I return the truck attended made sure to come out ... Should have done the same with Previous customer ....

riley E.
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More vehicles available

Non reviews have been submitted for this location.

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