Don't let this location do your business.Paige T.
Customer Reviews for Smokers Plus
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
the manager explained everything before giving us the truck. Most places just key in my info and hand me the keys,wayne W.
The trailer lights were faulty and the trailer brakes inoperative. The loaded trailer w/o brakes almost killed me with my RV unable to stop the trailer. I was told to have the Chantilly Va receiving station to check the light problems.Philip J.
Le client n'a pas laissé de commentaire.Brent S.
Very friendly, helpful and the location is convenient for us.JUDITH T.
Le client n'a pas laissé de commentaire.David H.
It was a small gas station with no place to park the truck. Very bad location. Hard to move the truck around.Cathy L.
Rate went to highFERNANDO M.
He needs to go to jail for stealing my moneyKRISTEN M.
top right corner of truck had a HOLE where the light was supposed to be I HAD TO PLACE DUCT TAPE OVER IT WHERE THE RAIN WAS POURING IN plus the uhaul rep in florida was dumber than dirtGERARD G.
This location is fairly new to U Haul. The dealer was nice enough but the transaction took far too long (1 hour!) When I returned to pick up the car carrier, the equipment was in an "unsafe" place for me to back up the truck. Difficult situation.Cynthia W.
New location. It is not set up well for rentals. Owner used his phone. Difficult for him. He did a good job working through the difficulties!JEFFREY T.
I brought the equipment to the location I was designated to take it to. And I was made well aware that I was inconveniencing everyone. A very uncomfortable experience to say the very least.GRANT R.
Not location where dropped off. TN location not FL. It was a disaster. Required corporate call for dealer to take trailer?CATHY M.
Have a designated room for uhaul customers. Learn to use the computer more efficiently. Not enough privacy from gas station customers. Overall, uhaul should be picked up and dropped off at uhaul only buildings and facilities.Anthony G.
I had to unhitch the trailer from my vehicle personally; the reception person had no clue! Also, there are no clear signs or indications where to drop the trailer off until after I had appropriately parked the trailer and went inside. I then had to move the trailer around to the side of the building and back the trailer in so that I wouldn't get stuck trying to get out if I had pulled onto the unpaved parking spot.Kenneth W.