Customer Reviews for SNG Satellite LLC
(U-Haul Neighborhood Dealer)

81 évaluations

711 N Garfield St   San Angelo, TX 76901

(325) 939-2343

Heures d'ouverture de l'établissement

  • Lun-ven : 12h pm à 7h pm
  • Sam : 12h pm à 3h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(325) 939-2343

711 N Garfield St
San Angelo, TX 76901

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun-ven : 12h pm à 7h pm
  • Sam : 12h pm à 3h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

joe S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steve E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

vickie G. 
Évaluation :
5

This is my second time at this location , it's across the street from my residence. Always pleasant and understanding people . Merci

rachel N. 
Évaluation :
3

Make sure the pins on the ramps on the car dolly are secure and replaced periodically.

Kymberlee S. 
Évaluation :
2

This location had apparently taken off for a "lunch meeting" despite having no scheduled lunch according to another manager. Then, after waiting for 40 minutes in 100+ degree heat and they were more than 20 minutes late returning, I had another area's manager assist me in turning in the keys because the area manager for San Angelo was apparently on vacation. I guess they didn't want to be open for business on that day.

Gregory G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RODOLFO D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUANITA I. 
Évaluation :
5

Not much everyone and everything was in perfect order

PEDROB M. 
Évaluation :
5

Great experience! The staff member was helpful and pickup was quick. I would return here again for another rental

Michael B. 
Évaluation :
1

I booked a 26' three weeks in advance. 2 days before pickup you called and said no 26' available and I could only have a 20' which was not big enough for me to move everything. What this means is I have to fly to TX from GA again, rent another truck, incur more travel charges, gas etc to pick up the rest of my stuff and drive back to GA which will cost me at least another $2 000 and three more days of travel. This was more than just incovenient.

Jeffrey J. 
Évaluation :
1

The Owner of business was rude and hateful. She was leaving town and didn't tell us that there was a Dropbox. Real bitch!

Steve M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANIE C. 
Évaluation :
5

Great folks to work with….. Would recommend them to anyone…👍

DOUGLAS H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Boyd G. 
Évaluation :
3

To improve for the next customer, I recommend you refer them to Penski or any other company than yours. Your customer service is anything but service and you use movinghelp.com not as a service, but a scapegoat and a release of liability for yourself. I would rent a wheelbarrow and move my things 1 peice at a time before using your services again or referring your services to anyone, friend or foe!

Chris M. 
Évaluation :
5

Everything was just fine thank you

Joseph C. 
Évaluation :
5

Great folks to work with…… very helpful!!!

DOUGLAS H. 
Évaluation :
5

Didn't get the furniture pads that I had purchased.

Juan Q. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

FELICIA A. 
Évaluation :
1

Clean trash out of cab and cargo area

brent K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHAD O. 
Évaluation :
1

Have the equipment reserved available and don't send me somewhere it's not available.

Lisa B. 
Évaluation :
3

Trailer light broke off mid trip, easy way to get pulled over for not having properly running lights.

Adrian R. 
Évaluation :
5

Only thing I needed was movers. I got them at tour place at 5 pm the day of return. They were excellentt...very kind. Merci encore.

ANITA B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Allen Y. 
Évaluation :
2

This area was definitely in a sketchy part of town. I didn't feel very safe at this location!

Caleb A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Brian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felipa C. 
Évaluation :
5

I was delighted to see the wonderful way, and the hours of work with their Halloween decorations. They are WONDERFUL!!!

GARY F. 
Évaluation :
5

I don't if I would,when thay charge like a 300 % mark up ($430 dollars) compared to a dolly rental 6 months prior for $89 dollars. Seams like highway robbery.

JOSE R. 
Évaluation :
1

Again I swept the back of truck out which I received dirty, and wiped down the coffee and trash that was left inside. San Angelo charged me $25 bucks even after showing them the video of how the truck was given to us. Uhaul has become a rip off.

CLIFTON H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John A. 
Évaluation :
5

Made the reservations online from the other side of the country. Everything went flawlessly

Brian J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert R. 
Évaluation :
3

Charged for 3 days only used 2.

ROBERT Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sean C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHN B. 
Évaluation :
1

I started working with one employee, and then was switched to another. I told the first employee that I did not want the insurance. The second employee added the insurance back without asking me. When I pointed it out, the employee didn't know how to fix but said he would. I left assuming it would get fixed. It did not. The office smelled bad and the employees were not friendly.

JASON B. 
Évaluation :
1

Have my proper reservation in order prior to pick up. I should not be told to go to one location just to be told my trailer was not available for pick up there. Then to drive across town once again and be told it's a trailer with a ramp just to not come woth a ramp. I did not receive any sort of compensation for my inconvenience at all.

GEREMIAH R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacob H. 
Évaluation :
5

Will never go to uhaul om konegheim again

GLORIA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joann A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Courtney H. 
Évaluation :
4

The truck alignment was off

CLARENCE G. 
Évaluation :
5

Nothing. The staff has been so kind to me .

Tatishta L. 
Évaluation :
3

Need to work on communication skills.

ZACHARY P. 
Évaluation :
5

Excellent service à la clientèle.

DEBRA H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Terri T. 
Évaluation :
5

Great experience. The person i dealt with was very friendly

John W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer A. 
Évaluation :
4

Aside from the initial confusion over the drop off and uncertainty over whether or not our contract had actually been completed, the personnel were friendly and helpful and the location was easy to find and navigate. The issue was that there was no tangible proof I had dropped off the trailer because 1) I was told there was nothing to print because U-haul had emailed the final document and 2) that email took over 24 hours to be delivered. So the issue is really with U-haul corporate, not this individual site.

DAVID W. 
Évaluation :
5

Great service & great personality. Thank you we appreciated your business.

HERMINIA E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

daniel S. 
Évaluation :
1

No one was there when I returned it I had to call him and he checked me in over the phone three others where there with me

Mike H. 
Évaluation :
1

No one there for 30 minutes equipment had hay still in it

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bodey L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris G. 
Évaluation :
1

Not lie to the customer

Khaled A. 
Évaluation :
3

Owner was not present during working hours. Her father was there and friendly, however did not know anything about the business. I left the truck with 1/4 tank of gas like I picked it up, yet was later charged $51 for fuel. I called the drop off office several times, left a message, and have yet to hear back from them. Unacceptable. This was a self move for my retirement from the Marine Corps and I'm unable to fully close my travel claim due to this error.

Steven F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay B. 
Évaluation :
5

We had a very negative experience with reservation guy named Julián who had a Abilene phone # my previous reservation #85983592. He was very rude from the beginning. It would take way to long to type out this horrible experience. We would like a call on either 8179325923 or 8174560875 both numbers are tied up with this complaint. Thank you for your time Joe Kelley Rebecca Sanchez

rebeca S. 
Évaluation :
2

The next time need to make sure we have all directions needed to get truck and the dolly we requested.poor service

marilyn F. 
Évaluation :
1

The U-Haul rep was not at the location, and the dish representative that also works in the same building was telling me I could just drop the keys in the Dropbox or go to another location.

Courtney P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
5

I absolutely loved the guy who helped us there! Didn't remember his name, but he definitely has great customer service skills.

Gabby M. 
Évaluation :
3

More training for the people left to do the job on the weekend, thank goodness for the young man that saved the lady and myself! It was not her fault that her training had not left her with a good understanding of the questions being asked by your program.

Marilyn M. 
Évaluation :
3

Rien

Claressa S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Renee L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gordon B W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timmy O. 
Évaluation :
2

Representative needed more training

Adrienne C. 
Évaluation :
4

There was some confusion on the time of the rental to be returned which was resolved. I would recommend this business.

Cynthia P. 
Évaluation :
3

When I arrived to pick up the trailer, it was parked tong pointed in, it took some doings to get it positioned to hook up. The drop off location was closed, I called U-Haul and a person said I had to access uhaul.com to do a afterhours drop off, I was not able to do that, I called back and got a nice lady, Jackie, she said she would take care of all and told me to go ahead a drop the trailer and take pictures.

Roy D. 
Évaluation :
1

The staff was not helpful. And seemed to know very little when I asked questions.

sarah K. 
Évaluation :
3

Prices was to much for a short rental and I will never use uhaul again

Noel E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jonell M. 
Évaluation :
5

I arrived on Christmas and left the trailer at location by using the drop off app on my cell phone. I found the app easy to use and understand. I followed up with the dealer to confirm receipt of drop off and they indicated that all was as it should be. I received a receipt of deal completion. I was extremely sattisfied.

john D. 
Non les évaluations ont été soumises pour cet établissement.

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