Évaluations des clients Sunoco Auto RepairLLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Sunoco Auto RepairLLC

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andrako m. le

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Le client n'a pas laissé de commentaire.

David B. le

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Educate u haul employees on what they are doing.

LAURA F. le

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Le client n'a pas laissé de commentaire.

Mark H. le

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Make website easier to use. Fix the loose steering in the truck, too much play in steering wheel.

Steven H. le

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Truck was very bouncy and hurt my back. I did not take the truck above 40 mph and I think it needs new shocks. The lady who initially set me up was great but the guy at the counter when I dropped the truck off had terrible customer service. As i walked in with my 10 year old neice he was cussing and carrying on. When i asked for my total he said that it was $650 jockingly and that I would get an email. I love uhaul but this location could use some customer service training. I will continue to go to the traditional stand alone uhaul facilities as I always have good experiences with them.

Vivian J. le

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Le client n'a pas laissé de commentaire.

Elizabeth L. le

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Le client n'a pas laissé de commentaire.

Kyle R. le

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Store was late to open. Numerous costumers waiting for over a half hour! Was charged for mileage I did not put on! Rude customer service. Over charged

daniel h. le

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A little over priced.

CRAIG B. le

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Terrific service from this location!

linda c. le

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Need to clean equipment better

Jessica G. le

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Le client n'a pas laissé de commentaire.

Jeffrey O. le

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Nothing

Dennis D. le

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Le client n'a pas laissé de commentaire.

Roy R. le

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Le client n'a pas laissé de commentaire.

Corrine S. le

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The location was convenience to my home. I fueled the truck right at the same location when I returned, and quicker when handling paperwork. So happy for the quick & easy convenience. Will use again

Amy P. le

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Le client n'a pas laissé de commentaire.

Thomas G. le

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Staff is very unfriendly at this location!

Antoine M. le

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Le client n'a pas laissé de commentaire.

Tanner A. le

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The Uhaul was a dirty, cigarette ashes and empty bottles inside the cab, but the overall pickup and drop off process was very smooth. I reserved a time and input most of my information online, which i would recommend. This place is also a gas station, so refueling before drop off is very easy and convenient.

Scott A. le

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It took one hour just to put the order in at the location because they couldn't figure out the system. I was not told that I had to replace/pay fuel on top of the $.99 per mile and I was forced to pay for insurance when it was not needed.

Robert D. le

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We told the guy no insurance. When dropped the truck back off we were charged for insurance. The person there couldn’t fix it. She was there when we picked the truck and knew we didn’t request insurance. Not very happy about it.

Matthew D. le

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The clerk who rented me the truck had absolutely no idea how to use a computer. When things did not work, he had me work the computer and keyboard for him.

Donald W. le

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Le client n'a pas laissé de commentaire.

Amber D. le

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Please ensure proper training for employees on the uhaul system

William b. le

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Le client n'a pas laissé de commentaire.

matt g. le

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Le client n'a pas laissé de commentaire.

Denise T. le

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Cashier was super nice quick quick friendly

Nicholas T. le

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Employees were not well informed on process. I used the mobile option to make this process "easier". When I went to retrieve the keys, I was told they still needed to go through a process to give me my truck. After waiting about 10 minutes, I got the keys to the truck. I was not given paperwork for my rental. When I returned, I was greeted by an employee who was outside smoking. She asked if I had the paperwork and I said no. She said I couldn't get checked in until she found it so we would look together. I waited 10 minutes for her to find part of the paperwork which had my signature on it. The employee had dated the paperwork 1/26 - I picked up my truck on 2/2. We went through a process to check in the truck using an tablet. She made me stay while she went through the process so I could see what she was doing. Overall this location seemed disorganized. It was convenient because it had a gas station connected so I could fill up upon return, however the experience was not what I generally experience from U-Haul. Additionally, the trucks had several damage points indicated on them.

ken m. le

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Seems the computer equipment needs upgrading.

David B. le

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Everything was fine with using the truck, our move itself went smoothly. However, the girl we picked up the truck from was supposed to give us a contract apparently which we didn't get, and mark down what our fuel tank was at prior to us taking the truck, which she didn't do. We didn't know any of that was supposed to happen until we went to drop off our truck, and were told by a different lady we needed a signed copy of the contract to drop it off. We didn't have it, the first girl had gotten us to sign and had the copies. The lady we we're dropping off to however had no copy or the papers we signed, and we'd never gotten a copy of our contract with the starting gas amount on it either because their printer had been out of paper all day. It ended up being close to 30 or 40 minutes that we were there, and yet there was nothing the second lady could do, so we had to pay $15 more than we should have. The second lady did everything she could to help us, but honestly I would be very hesitant renting from this place again when we had to pay $15 higher than our budgeted price just for the truck. It might not sound like a lot, but moving is an expensive time with so many expenses all at once. We went with uhaul for the close location so we could pick up and drop off quickly, and the reasonable renting cost. In the end, we were pretty disappointed and frustrated with both.

Mustafa A. le

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Clean and swift service, highly recommended

Laurie E. le

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Professional fast and easy! Thank you!

Angelica E. le

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Le client n'a pas laissé de commentaire.