Le client n'a pas laissé de commentaire.
Larry L.
Customer Reviews for So Auto
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
My experience was great I wouldn't change a thing.
Tameshia G.No one there in two days no one answers the phone. Had to just drop it off.
Mary N.Not charge hidden unexplained fees.
Larry B.I was disappointed that I couldn't get someone at the pick up location to confirm the change to 2 day rental (as requested) with return to same location. I tried calling as well as checking on line. My online reservation would only say "If available". Also, no one was at the return site even though it was supposed to be open. I got to the site approximately 1:30 PM today (the site was supposed to be open until 5PM) because I wanted to get it back before Monday morning. I tried to use the login for "after hours" but I must have been doing something wrong because I couldn't get past the add a picture or go back in the app. I tried a few times with the same result. I have the updated transaction receipt with updated information so I hope there will not be any further action I need to take.
TEDDY M.The business for pickup be on time opening and not set a 8am pickup and not arrive till 9 am. I waited an hour for my truck
DOUGLAS O.Nothing, this experience was great.Very friendly person to assist me. I would most definitely recommend this location to anyone.
FRANCIS C.My pickup information claimed I had 1/8th a tank of gas in the truck when I got it and required me to fill it to 1/4 tank but there was not an 1/8th a tank in the truck, it was only 23 miles to empty when I started it. Doesn't seem fair I filled up more gas than I used.
Benjamin F.Vehicle checks should be a little more thorough or throw my rental had the right turn signal and brake light not working
Michael A.There was nothing to complain about perfect on all experience
LUIS M.Can't contact the company because they do not answer the phone or phone number goes straight to voicemail
MICHAEL G.Staff was friendly and quick. Location is small, but efficient.
Ian F.The truck need wheel alignment and bald tires and mirror on passenger side is crack
Michelle R.The truck cab had a horrible odor and there was a warning to service the stabilitrack that kept beeping at me for the entire 475 mile drive! Very frustrating!
BRANDON B.Great place. Thank you.
Katherine B.I paid for two dollys and two furniture blankets. None of what I “purchased†was loaded on my truck. I was told I would be refunded for the merch by aug 17th and it's now the 19th.. horrible service.
JOSHUA W.Great location with great people. Best non corporate location that I have used/visited.
RICHARD F.Nothing ON this END Either Place was clean/Fast/ Great Place to rent
William O.not much all was a good moving experience
EDWARD C.Be as they were to me
KIMBER B.Shit hole! Not enough parking and looks like a junk yard. Was closed but there was someone inside who didn't bother to come out and tell me where it was good to park. U-Haul should give this place the boot.
brian T.There was nobody at the store when I arrived. I was charged for the rental of a truck and dolly , when I got to my storage unit there was no dolly in the back of the truck.
KAHLUA M.stole money from me...said i didnt put gas in..he charged me for 10 gallons..i always take pictures of dash befor and after..i showed him..he told me to call uhaul
RICHARD D.The owner was two hours late opening his business, which put me two hours behind schedule in regards to closing on my home, moving and etc. Multiple people waiting. Was told I would be provided a discount... wasn't... paid full price. Moreover, the pickup time was set for a time in which the business isn't even open normally.
Christopher A.No one ever showed up. We called every number. We finally left the trailer. We talked to someone on the doorbell Ring who said they would come. They were a no show. We will never use UHaul again!!!
Robert N.Very good service
ARLENE L.Running lights on one side of the trailer was out. 2 tires were over inflated by 25 lbs and the other 2 were under inflated by 23 and 13 lbs. All the man did was kick the tires and said all good and let me leave.
Pamela C.Price Multiplied by 4 between reservation and rental return. As far as I am concerned this is a case of bait and switch. The high level of dishonesty will prevent me from renting anything from you in the future.
Paul L.