Évaluations des clients Sodus Feeds & Needs
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Sodus Feeds & Needs
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Tracy O. le
Great communication, easy pick up and dropoff. Couldn't lift the trailer by myself to connect it to my truck, no one initially offered to help nor was available to explain the hook up. A lady did come out to help me lift it when I went back in and asked for assistance and I figured the connections out myself.
Robert D. le
After locking my keys in my vehicle, the young lady at the counter gave me a ride home to pick up my spare keys. Way above expectations. My extreme gratitude.
Cynthia P. le
Sodus Needs and Feeds is wonderful! Everyone we have interacted there is personable and knowledgeable.
Michelle F. le
Fast, easy and just what you want when your renting any uhaul product! Thank you ??!!
Doug C. le
Nothing service was above and beyond
Bridget H. le
Very friendly and helpful customer service
John R. le
The owner's wife and daughter were both pleasant and could not have been more helpful.
Frederick S. le
Nothing
David G. le
The service was friendly, easy going and professional.
Rick B. le
The issue you have is that the data that is available to schedulers is not the same that is available to the reservationists. I made three reservations where the reservationists all assured me that the desired trailer was available. I even checked availability on the U-haul website, and confirmed this. The schedulers had quite a different story, I had to go over 60 miles away from my original desired rental location.
melody F. le
People at the pick up was very friendly and helpful they helped in every way possible I would rent from them again thank you ladies
Alan G. le
Simple process, friendly service, thank you
Mike J. le
very helpful and pleasant/ great people to do bussness with
Danette U. le
The employees were very nice, however, I booked the truck to be picked up at 1 pm. They let another person use the truck that morning and that person didn't return the truck until 1:40 pm. There were no trucks available in the Rochester area so after having to drive almost an hour to pick up the truck that I had reserved, the last thing I wanted to do was stand around and wait for someone to get back with the truck. I also ordered an appliance dolly and never received it. They weren't 100% sure how to attach the tow dolly, which made me very uneasy driving it. Just a bunch of little problems that made my whole moving experience much harder than it needed to be.
Paul B. le
Extremely helpful. I was not sure the trailer was big enough and they took the time to help find a truck. Took a chance with trailer and all went well. THX!
David R. le
The Appliance Dolly worked but really needs to be replaced. Old, worn, rusted.
kirk H. le
Very helpful and nice
EYDIE S. le
very nice people to rent a u-haul !