This was not the location I chose. U-haul changed the location and make me go 30 minutes away from were I live to pick it up. The personnel on the location I chose were very rude and didn't want to help me out. I don't recommend the unsullied i E Ridge rd.
SANDRA O.
Customer Reviews for Sodus Feeds & Needs
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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Pickup left cation was changed at the last minute. Originally scheduled and confirmed a pickup location only 4 miles from my location. 15 minutes prior to pickup time I received a phone call changing my pickup location to a dealer 25 miles away. The new location was very good but the change in location was unexpected snd put me way behind schedule.
james C.They transfer my three weeks reservation to other location with out notifying me call text or email me.went to other location they did not have any truck that I reserved I had to go 4 different location no luck finally I called customer service after I talk with customer service she told me they canceled my reservation with out asking me what are my choice and finally I had to drive 45 minutes away from Rochester to SODUS NY got a truck a lady name Terry helped me out great customer service wellcomed me with opened arm and warm affectionate smile offers me and my friend a drink great customer service and I really appreciate for your help you are great .
Daniel G.This place was great, the process was fast and easy. I wouldn't change a thing!
Ashley K.Rainwater leaked into the trailer. Nothing damaged, but we were unaware it was not water tight.
TIMOTHY V.Outstanding Service, Thank You for your help
DANIEL T.Get a pic up truck or cargo van would be nice and maybe a tow trailer
Todd A.Easy to do, had the specific equipment I needed, friendly and helpful
Fayne W.Great place, no improvements needed.
Ronald K.They were very easy to work with very receptive to what I wanted
Stuart O.You changed my pickup location to a much further place. Then charged me more money for this change. U-haul said you would cover the extra mileage, but still charged me for the 43 extra miles.
Michael K.Great service, friendly staff
Paul J.They came in on a Sunday to help our family out. That says a lot about the type of people they are. I would definitely recommend this business!!!
Christine F.easy drop off experience
mike M.I would never rent from there again they charged me 3 times once for the actual charge then 2 more times because the girl couldn't use the system right and over charged me 160 $worse place ever
Jacob S.Extremely helpful& knowledgeable!! Thank u for dealing w them so we could benefit!!
Laurie P.Great communication, easy pick up and dropoff. Couldn't lift the trailer by myself to connect it to my truck, no one initially offered to help nor was available to explain the hook up. A lady did come out to help me lift it when I went back in and asked for assistance and I figured the connections out myself.
Tracy O.After locking my keys in my vehicle, the young lady at the counter gave me a ride home to pick up my spare keys. Way above expectations. My extreme gratitude.
Robert D.Sodus Needs and Feeds is wonderful! Everyone we have interacted there is personable and knowledgeable.
Cynthia P.Fast, easy and just what you want when your renting any uhaul product! Thank you ??!!
Michelle F.Nothing service was above and beyond
Doug C.Very friendly and helpful customer service
Bridget H.The owner's wife and daughter were both pleasant and could not have been more helpful.
John R.Rien
Frederick S.The service was friendly, easy going and professional.
David G.The issue you have is that the data that is available to schedulers is not the same that is available to the reservationists. I made three reservations where the reservationists all assured me that the desired trailer was available. I even checked availability on the U-haul website, and confirmed this. The schedulers had quite a different story, I had to go over 60 miles away from my original desired rental location.
Rick B.People at the pick up was very friendly and helpful they helped in every way possible I would rent from them again thank you ladies
melody F.Simple process, friendly service, thank you
Alan G.very helpful and pleasant/ great people to do bussness with
Mike J.The employees were very nice, however, I booked the truck to be picked up at 1 pm. They let another person use the truck that morning and that person didn't return the truck until 1:40 pm. There were no trucks available in the Rochester area so after having to drive almost an hour to pick up the truck that I had reserved, the last thing I wanted to do was stand around and wait for someone to get back with the truck. I also ordered an appliance dolly and never received it. They weren't 100 % sure how to attach the tow dolly, which made me very uneasy driving it. Just a bunch of little problems that made my whole moving experience much harder than it needed to be.
Danette U.Extremely helpful. I was not sure the trailer was big enough and they took the time to help find a truck. Took a chance with trailer and all went well. THX!
Paul B.The Appliance Dolly worked but really needs to be replaced. Old, worn, rusted.
David R.Very helpful and nice
kirk H.very nice people to rent a u-haul !
EYDIE S.