Customer Reviews for Solomons RV & Boat Storage
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

1 458 évaluations

14255 Beach Blvd   Jacksonville, FL 32250
(1/4 mile west of san pablo look for world gym sign, across from mc donalds)

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Services dans cet établissement :

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14255 Beach Blvd
Jacksonville, FL 32250
(1/4 mile west of san pablo look for world gym sign, across from mc donalds)

Services dans cet établissement :

Heures d’ouverture

Toujours ouvert sur votre téléphone intelligent

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

No dolly or ramp (ramps don't come w a ten ft truck but there was no dolly or option to get a dolly) dad fell out of the truck, he's 70, he went to the hospital. Was charged 103 when I thought it was 20 plus gas per mile. The dude checking us in had no idea how to do it, lost our reservation, had to call his boss, walked half way to the truck, he didn't have keys, went back to get keys, he did not us to the truck after getting the keys (not a big deal) but it shoulda been a 10 min thing and it took like 45 mins.. checked is in outside- not sure why, we went inside for keys, to sign paper, and buy boxes. Really upset overall, bad experience

Tommy Hinds 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCISCO PEREZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Florez 
Évaluation :
3

The place was closed at 2:30 I. The afternoon.

Bill Kilgannon 
Évaluation :
5

Staff was very friendly and helpful. They made the experience easy!

Charlie Woods 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Goden 
Évaluation :
5

George was very helpful, courteous and accomodating. I will definitely go back there and rent again for our second wave of our move. I will definitely recommend this location to a friend.

Jonas abaya 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Roos 
Évaluation :
5

Nothing. Owner was super accommodating. Excellente expérience

Will Cannon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan Reee 
Évaluation :
5

I reserved the rental online 3 weeks prior. They confirmed with me and had everything ready to go on the day I needed it for a one-way interstate move.The truck operated great and the moving helpers that were recommended on the website also worked out great.

Nick Gianakas 
Évaluation :
5

George is very accommodating.

Gary Bishop 
Évaluation :
5

Great people. thank you George

THELMA SWEENEY 
Évaluation :
5

Drop off was super easy!

John WALKER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

guy revoal 
Évaluation :
5

Personnel amical.

DARREN PEARSON 
Évaluation :
5

George delivers excellent customer service!

Shelly Pike 
Évaluation :
2

Had originally reserved a dolly and none were available...since I was on a tight timeline and had to meet day labors for truck packing...I did not have time to look for another one...the fact that no one had the courtesy to let me know before hand so I could get one from another location...was VERY disappointing and caused a problem with the move.

Avant Woodbury Jr 
Évaluation :
5

The BEST U-Haul experience I have had. I like U-Haul and use you for my moving needs. But this location is exceptional. In every way.

DANIEL ADAMS 
Évaluation :
2

We rented a dolly but they didn’t have any, they could have called.

Connie Fischer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scot bayne 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean Beene 
Évaluation :
5

George is an awesome representative of your company.

Gary Chester 
Évaluation :
3

A printed receipt was not issued.

Robert Cates 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AYHAN FERAH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Enrique Rodriguez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anis Husnic 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meghan Oliver 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce Banninga 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cari Martens 
Évaluation :
5

Very convenient and easy to rent. Owner was very friendly and made the process smooth and quick. I also think the rates are great and very fair! Will definitely use again in the future as needed. Merci.

Denise Fromme 
Évaluation :
5

Fix the leak in the cargo bay roof. It was pouring in Jacksonville on move day. Many of my possessions and boxes suffered water damage as a result - "ponding" in mom's attic. This truck vibrated so much that mirrors went out of adjustment. Happy with the service; the truck, not so much.

Peter Tomlinson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

robert koller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly MOYER 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lynn Ceely 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ken greenwood 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George Camaj 
Évaluation :
5

Always great service! Very convenient location for rentals.

Holly MOYER 
Évaluation :
5

George was awesome! Very personable and professional! Fortement recommandé!

Kyle Luense 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geovanni Cruz 
Évaluation :
5

I had a grind use it last week, I always try and use this location, I have never had any issues at all.

Denise Torres 
Évaluation :
5

Outstanding customer service and quality equipment. Great checkin and drop off options.

Janet Christovich 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jade mathisen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM SMITH 
Évaluation :
4

They didn't have the dolly I needed and couldn't do contactless because I still had to go inside to get the key. The inside was sticky. I feel like I got screwed on this one

Richard Alexander 
Évaluation :
5

You saved the the day - so thankful to you!!!! After having driven 4 hours to get to Jax, another company (not U-Haul) cancelled my rental at the very last minute and barely even acknowledged the problem they created for me. They didn't even try to fix it. I called another UHaul office that didn't have anything available, they directed me to Solomons UHaul. I called to see if there was any chance I could rent a van for a quick move for my daughter into a storage unit. The staff was extremely helpful, even helping direct me as I was driving around to get to their U-Haul office. They didn't have a van available, but a small box truck was even better. The rental was ready, the process quick and efficient, and we got our job done in one trip and without delay. Would recommend to everyone needing a rental!!! Wonderful Experience!!!

Susan Vogt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Marsh 
Évaluation :
4

Returned during non-work hours.

Gregory Daylor 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth Manchester 
Évaluation :
5

Had real good service made it so easy for my move couldn't ask for better service thank you

Paul Amador 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis robinson 
Évaluation :
5

Easy drop off - no complaints.

Victoria Spruance 
Évaluation :
3

Easy pick up, clean equipment, helpful employees.

Cynthia Hewett 
Évaluation :
3

Truck was dirty and smelled.

Johnny Smith 
Évaluation :
5

Rien

David Segura 
Évaluation :
5

Thank you very much. Great job.

scot bayne 
Évaluation :
5

We had a great experience with this location. Everything was simple and easy to return!

Julie Podany 
Évaluation :
5

Great family experience.

William Bender 
Évaluation :
4

We had a truck reserved at our desired location and when we went to pick up the truck they said the truck we were supposed to get was not returned so we had to go to the Solomons location. The Solomons location was not convenient for us but we had to accept it. We were told by friends that UHaul gives a credit towards service when the reservation is not fullfilled. Please let me know if a refund is possible.

Donald Dodds 
Évaluation :
5

Thank you for your great customer service.

sherry rosenberger 
Évaluation :
5

Been renting from this location for almost 3 years now. Over 30 reservations a year. Never have had a bad experience or a mediocre one matter of fact. George is a top of the line professional. Best of the best.

Danny Dilo 
Évaluation :
5

Great customer service. Everything is good

Pelvin Cebak 
Évaluation :
5

The service at solomans is top notch! They had the truck waiting for me when I arrived! gentleman at the counter answers all the questions I had and was very nice! would definitely rent from them again.

Mark Devitt 
Évaluation :
3

Using the app was quite challenging. The extra verification needed was not well communicated before arriving on-site to pick up the truck and we needed to call customer service in order to get the pickup done.

John Miles 
Évaluation :
5

Great people. Nice experience

Joe Chapman 
Évaluation :
5

Love the people. Nice family and friendly atmosphere.

Doug Tipton 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike Cribb 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARDEN GODSHALL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheryl Maleszewski 
Évaluation :
5

Great experience, the guy renting the truck at Solomons on Sat morning 6/4 was helping and accommodating. Also, this location has a large parking lot so maneuvering a large truck was lot easier. Low stress rental experience overall, highly recommend.

Kevin Riutort 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dennis Polaski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda Frazier 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gisella Ramirez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Cummins 
Évaluation :
3

The gentleman that rented the truck told us it had a full tank. When we topped it off to return it we had to add 11 gallons for 37+ dollars. We only drive it 23 miles so it would seem it was not in fact full when we picked it up. Next time we'll know to do a more thorough check and leave with documentation.

Marjorie Satterfield 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly MOYER 
Évaluation :
2

Was give a truck larger than my reservation and charged more to use this one on mileage.

Robert Pomrenke 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Emily Godsey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Von Jackson 
Évaluation :
5

There's nothing to improve

judy williams 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Natalie Rosseau 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYAN TOMLIN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly MOYER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Inica Lee 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS MCMANUS 
Évaluation :
5

Very easy to check in and out. We have used this location twice and the service is always good.

Eric Robbins 
Évaluation :
5

George was very friendly and super helpful with me picking up the trailer. He also explained in detail how you mount the vehicle safely on it. Great place!

Andrew Azzouz 
Évaluation :
1

I picked up the truck after hours and had ordered and paid for 4 utility dollies and 2 furniture dollies. There were NO dollies in the truck when I got there and the location was already closed. So I had to drive to another location to pick some up, but they only had two. The order was placed several days before pickup, the location had plenty of time to let me know if they didn't have the equipment. But instead, they either chose not to communicate or just didn't bother to look at the order. Either way, what should have been less than a 10 minute pickup process turned into an hour+ and extra miles on the truck that I wouldn't have driven otherwise. If you want your order to be right, don't use Solomon's, they obviously don't care.

Sarah Verus 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank Iuele 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenet L Cattar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill Bryant 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise Jones 
Évaluation :
3

Just used key drop off

Philip Leblanc 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randy Eckensberger 
Évaluation :
5

Vehicle ran well. However, vehicle had 170K miles and the front end of the vehicle was extremely loose. Drifted back and forth. Otherwise experience was ok.

Gregory Gorczyca 
Évaluation :
4

Never drove a u hal truck before, thats an experience.

Maurice Olayinka 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan Keith Green 
Évaluation :
2

Gentleman nice. Parts of order such as blankets/dollies not available & we were not notified in advance. Horrible experience which necessitated call to Corporate. 3 locations visited just to get blankets/dollies which caused delay with moving help. I will never recommend Uhaul to anyone as individual locations only care about you paying for truck, not ensuring you get what you need for total order or to make moving successful. Very disappointing system.

Rory Hall 
Évaluation :
5

This is probably my 100th rental in 2 years and I’ll say it over and over, George is the best Uhaul Hub Owner there is. Professional, GOES OUT HIS WAY EVERY SINGLE TIME TO HELP and a great guy all around.

Danny Dilo 
Évaluation :
5

Awesome thanks

Craig L Maturo 
Non les évaluations ont été soumises pour cet établissement.

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