Le client n'a pas laissé de commentaire.
KEVIN M
Customer Reviews for Solution Tow & Transport LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Honestly at this time nothing. Everything went very smooth and quick. The Staff were Outstanding in All aspects.
RAFAEL PGreat experience!
JAMES Asee previous comments
James CDiscount with value customer
LISA SEverything and everyone was exceptionally nice and helpful. Glad to know they are in our area.
lynda rEveryone was very helpful
DIANE Mall good, no issues
THOMAS TI think the service was awesome! I needed a U-haul last minute and they helped me out and the service was amazing and fast! Will definitely rent again.
KIMBERLY NThis location and it's personnel were extremely pleasant and professional. I want to take this opportunity to share my gratitude for a UHaul employee who embodies the meaning of customer service. Her name is Meghann Zuzick, a manager from the Savannah, GA office. I was having some issues with my trailer rental and had pulled off the road. Meghann, returning home from work after working late, saw me and pulled over. She quickly assessed the situation and went into action to remedy the situation. She knew exactly what to do and who to call. She also stayed with me until I was safely back on the road. Any one who is involved in customer service needs to take a page out of her playbook. Meghann definitely excels as a UHaul representative and, more importantly, as a person. She deserves any and all accolades that come her way, whether promotion, bonus, both. Thank you Meghann.
SANDRA NGuy was so nice and friendly who we dropped the trailer off with. Great location. Easy drop off
JESSICA MAlaisha got me registered, and in and out quickly. Turn in was easy and the final recon came to my email the same evening. I was totally happy.
Christopher JGreat experience. Thank you!
Charles LThe transport trailer I picked up had two very suspect tires with low tread and one ended up having steel belts showing on the tire. (Location was alerted to the issue upon return). Wheel straps also were worn off to the point they were not long enough to go over the wheel (standard size wheels) I had to make my own strap…overall it was not a safe piece of equipment.
Boone MEverything was Okay. I rate the service a 10 out of 10. The agent was very polite and helpful. Would definitely refer a friend to this location.
Pandora AEverything went smoothly and everyone was friendly at this location. Reservation was set ahead by 2 weeks which was helpful
Tony TWe received the with no gas and they only put 8 dollars in for me to it gas in to use The truck. One told me to meet at the gas station for more gas the other said it was his responsibility. The male staff was rude with me when I asked about more gas. He wasn't given anymore money. U-Haul customer service refused to reimburse me for gas or for using the U-Haul. This is the only place in the area that's available.
Keeshann PVery friendly and clear about all elements of the rental.
Bill CI received EXCELLENT service. I can not thing of anything that you can improve at this time.
Vanessa R