Customer Reviews for Somerset Getty
(Concessionnaire U-Haul dans le voisinage)

278 évaluations

669 Somerset St   Somerset, NJ 08873

(732) 572-3703

Heures d'ouverture de l'établissement

  • Lundi :
    9h am à 4h pm
  • Mardi :
    9h am à 4h30 pm / 5h30 pm à 4h pm
  • Mercredi :
    9h am à 4h pm
  • Jeudi au vendredi :
    9h am à 4h30 pm / 5h30 pm à 4h pm
  • Samedi :
    9h am à 4h pm
  • Dimanche :
    9h am à 1h pm
Heures d'ouverture spéciales
  • 5/30/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(732) 572-3703

669 Somerset St
Somerset, NJ 08873

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lundi :
    9h am à 4h pm
  • Mardi :
    9h am à 4h30 pm / 5h30 pm à 4h pm
  • Mercredi :
    9h am à 4h pm
  • Jeudi au vendredi :
    9h am à 4h30 pm / 5h30 pm à 4h pm
  • Samedi :
    9h am à 4h pm
  • Dimanche :
    9h am à 1h pm
Heures d'ouverture spéciales
  • 5/30/2022: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Kelsey M. 
Évaluation :
5

No Complants

melvin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

javelle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PRINCESS J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karol Joseph R. 
Évaluation :
5

Nice service

JOSE B. 
Évaluation :
4

THE LADY WHO HELPED ME WITH THE UHAUL WAS VERY PROFESSIONAL AND DID A GREAT JOB . IT WAS A PLEASANT EXPERIENCE AND IT ALL WENT OVER SMOOTHLY..

OLGA D P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francisco M. 
Évaluation :
2

Truck wasn't in the greatest condition.

Xavier M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Z. 
Évaluation :
5

The whole experience was exceptional and no hassles I'm trying to remember the person's name I think it was Monica forgive me if I mispronounce the name,she was fantastic she made me feel at ease, and the whole process was one two three; I will continue to use this U-Haul rental at this location again and again.

Sonny H. 
Évaluation :
5

Everything was perfect. The cashier was very nice and friendly. Top notch work

Brian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

veronica R. 
Évaluation :
5

Equipment & Service was excellent!

Thomas P. 
Évaluation :
5

I had a great experience renting a pickup truck at UHAUL somerset getty location. It was quick and easy and the lady at the office was pleasant, professional, clearly explained the contract and i was out in few minutes and get on the truck. They also allowed me to park my car in their parking lot, since i was renting the truck only for a few hours. My work got extended and i had to call and ask them to extend the rental for a couple more hours and that was done quickly as well, with just my voicemail. Overall, a positive experience. Keep it up UHAUL.

Saravana K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Franklin L. 
Évaluation :
5

Everything was great. The rep was friendly and helpful. There was tape and other equipment displayed. I will use this location again.

nicola W. 
Évaluation :
4

I waited 30 minutes as the employee drafted a incident report for cracked windshield which was already in the vehicle notes as per the U-Haul employee at the time of picking up the truck

ANUDEEP SRINIVAS A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONA D. 
Évaluation :
5

I can not think of any improvement.

JOHN F. 
Évaluation :
5

Great service my goto place 👍 very friendly and nice

DEVON R. 
Évaluation :
5

Best experience that I've had with uhal yet. I would definitely recommend to others and use their services again.

Taj J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathleen H. 
Évaluation :
5

I went to reserve the trailer at the Raritain location because your website listed the size trailer I needed was at that uhaul facilities I drove to Raritain and they said there was no trailers in the lot. I checked my email and it reserved a trailer in Somerset which is 30 min away.

LARRY E. 
Évaluation :
5

Everything is okay

DIEGO H. 
Évaluation :
5

Nothing it was a great experience

JAMES R. 
Évaluation :
4

Service was satisfactory. U-Haul app does need some improvements however, more specifically the ability to pick up a reserved truck was difficult. Other than that, everything was on point. Thank you for the service.

Delvin O. 
Évaluation :
5

Nothing customer service was the best , My first uhaul experience was great

ALEX L. 
Évaluation :
5

Nice service

ORLANDO A. 
Évaluation :
3

it wasn't where it said it was there is no Getty station, they need to update their information for this location

CARLOS M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Justin W. 
Évaluation :
5

Great customer service. Easy process

Ivan A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zijian W. 
Évaluation :
3

The ladies working the counter were awesome. Very pleasant. Truck wasn't the best (far from new) but it did the job. I would not have used it for long hauls so luckily my move was quite short. Much better than my last experience with Uhaul.

Sean O. 
Évaluation :
5

Great service from beginning to end. I will use this location for my next move.

CAROLYN F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TERRY T. 
Évaluation :
5

Personnel amical

ADIL E. 
Évaluation :
5

Your services was above approval. Always a warm greeting and best service.

Kenneth H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS B. 
Évaluation :
5

The two people at the location were very nice, helpful and efficient. I would definitely use this location again. I also made the reservation via customer service rather than online, and that customer service rep was extremely helpful. All in alll, a great experience.

JOSEPH M. 
Évaluation :
5

Excellent overall

MITCHELL W. 
Évaluation :
5

It was not clean, but it was good. Thanks for the service!

BIELKA J. 
Évaluation :
5

Absolutely love this location! Always a great experience with this location. Also was able to get all packing supplies and equipment from here literally a one stop shop for all your traveling needs!!!! Will be returning in the near future! :)

BRIANAH R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Misty G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES S. 
Évaluation :
5

This location is excellent!! Maybe some coffee would be great

MITCHELL W. 
Évaluation :
2

There was no one to receive keys at 3,45 pm and there was no clearly malted key drop facility. No one was answering any of the phones we tried calling.

Adesh S. 
Évaluation :
3

They charged me extra fuel charge

Oguz A. 
Évaluation :
5

excellent

Ruslan A. 
Évaluation :
1

Such a horrible experience that I made online reservation and when i got the location, I found the office was closed on Sunday. How big of nightmare it could be while the workers were waiting on me. A U-Haul rep called after my reservation and said i need to go to a different location. I am extremely disappointed.

ADIL S. 
Évaluation :
4

Once we figured out how to lock and un-lock the lock, we were good! No problems, no issues, truck ran well, price was reasonable.

Katherine D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kevin M. 
Évaluation :
5

Great Service

gerard L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Junaid C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DOUGLAS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TEMITAYO A. 
Évaluation :
5

This location was far better than any other uhaul in the area and were even open on Sunday with multiple vans and trucks available for rent. The staff at the front desk we're excellent! Merci les gars!

RUBEN R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ashish P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DERRICK V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NICOLE S. 
Évaluation :
5

The representatives at the Somerset St location we're very professional, knowledgeable and helpful with assisting me with my rental.

MICHAEL R. 
Évaluation :
3

I had to wait 2-3 hours to rent the truck and I was on hold for 30 mins each to speak with 4 different representatives. I was extremely and highly pissed off. Nothing was compasated for the trouble I went through on top of that I lost my silver ring I just brought an day prior. No free milages no nothing. Everything was like an oh well you went through all the trouble and headache, so what. I'm very disappointed and pissed off.

SHANTA B. 
Évaluation :
5

At pickup app failed so I went into shop and the person there helped me out a was very professional. However since the app failed and a person helped me the system thought I wanted the truck for one day instead of two and did not know my destination so the system wanted me to drive 230 miles to the Bronx for drop off. I told the person there it was a mistake but he refused to help me even find another location.

scott Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH E. 
Évaluation :
4

I was to return trailer on Sunday but got done early, tried to return it on sat night but attendant put it on so tight I couldn't get it off my hitch. Spent most of the day Sunday trying to find someone to help me get it off. But no one was available due to holiday. Finally got a friend who got it loose. When I tried to call 2 of you customer service reps passed me off and after an hour of waiting on hold I gave up!

RAEMARIE S. 
Évaluation :
5

They did excellent job, keep up the good work..

Elizabeth C. 
Évaluation :
5

Everything was good no complain

SHERAZ K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEASHA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA B. 
Évaluation :
3

We dropped off the truck at night. The facility was already closed.

JUAN M. 
Évaluation :
5

Braking is not great

Ian G. 
Évaluation :
1

The vehicle are not properly maintained. I picked up the truck 9:30am and got home with no water in the radiator. My life was in danger. The tech of road assistance was able to get to repair the truck at 2:40pm . I had to pay extra hours to 2 people that were hired for the moving. I called customer service and nobody wants to help you to cover additional spend caused because the company didn't check the mechanical part of the truck

MARIA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAE MIN S. 
Évaluation :
5

Great experience

Scott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael F. 
Évaluation :
5

Staff was very pleasant, helpful and understanding. Even though I needed the truck at the last minute I was able to get the help I needed. Thank you again. Will return to this location in the future for anything related to u-haul .

brianah R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAWN S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Hailey C. 
Évaluation :
5

Staff was extremely helpful and courteous!! UHaul has a problem of not having supplies available at locations. Last time it was a dolly, this time furniture mats. This is not a problem of the location, but of keeping stock at these locations. Uhaul should be creative to shift supplies across locations especially during peak demand season.

TIMOTHY A. 
Évaluation :
5

I do not remember the lady's name that checked me in but she was extremely friendly. Wonderful personality and attitude. That simple act makes any experience pleasant even if the circumstances are less than desirable. Thank you so very much.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SUSAN P. 
Évaluation :
5

Le meilleur

Robert J. 
Évaluation :
5

Continue the knowledgeable, friendly, customer-centered service provided by your agent.

HAZEL D. 
Évaluation :
4

Good place, kind and honest ! The things that need to be improve is the customer service support from U-HAul which is lacking of professionalism ... My first rent order was not available and nobody from U-Haul informed me.. Even after a claim, U-Haul did not offer any commercial gesture for this very disappointing and stressful experience. So conclusion it is a good service but you can not trust U-Haul.

xavier D. 
Évaluation :
5

Very good service received at the desk

DHIRAJLAL S. 
Évaluation :
3

The location is not very nice

Marcia S. 
Évaluation :
5

Could not adjust side mirrors on Truck.

JASON T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernest S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURANCE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIRIAM V. 
Évaluation :
4

It was mostly a good experience.

tonney E. 
Évaluation :
1

I had the worst experience ever with your company and I will never move again with you guys because it it. Ask for my time to be extended 3 times due to a mistake a made at first but no one ever extended it and I ended up having to cut my move short.

Kelly t H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia P. 
Non les évaluations ont été soumises pour cet établissement.

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