Easy, Fast and very helpful guy i will use this location againRick S.
Customer Reviews for Somis General Store
(U-Haul Neighborhood Dealer)
Pour nous contacter
Somis, CA 93066
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 7h pm
- Sam - dim : 11h am à 7h pm
Heures d'ouverture spéciales
- 10/16/2022 - 11/20/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Owner was not on premises. The cashier had to call him to finalize the reservation. Reserved a utility dolly which said it was in stock but didn't have once we got there.Ashley K.
Friendly, polite, and very easy to pick up and drop off. Best customer service I've experienced from a u-haul center thus far, and I rent uhauls about 4 times per month.DUSTIN S.
Le client n'a pas laissé de commentaire.Tracy W.
Le client n'a pas laissé de commentaire.Santiago P.
Le client n'a pas laissé de commentaire.Celeste L.
Helpful people, and quick.Oreste N.
Le client n'a pas laissé de commentaire.Robert O.
Super fast and tied everything up for us!Virginia N.
Le client n'a pas laissé de commentaire.Sherrie M.
When you do all the work for your return by yourself, there really is nothing to rate.Bruce C.
Sam was so knowledgeable and kind. He made this uhaul rental experience one I will never forget because he was so kind after I had called over 5 places that were so rude.Ashley M.
Le client n'a pas laissé de commentaire.Christopher C.
Vehicle needed a cleaning but other than that was good.Moises R.
Le client n'a pas laissé de commentaire.Oreste N.
Currently, I'm in the process of filing a dispute with my credit card company over being inappropriately/incorrectly charged for an additional day + other charges by the drop-off location (despite returning the vehicle the same day - 6 hours after picking it up). No rental contract was ever provided (nor any receipt for the credit card charge) at the pick-up location, nothing was signed, we were not given the opportunity to mark any pre-existing damage of the truck, indicator of current fuel level, or any other important information. No inspection was done upon return either. Gas will refilled to the best estimate of the level it was upon check-out, but since no documentation was provided - there was no way of knowing exactly what that was. I was simply told that we were good to go, and once again, no receipt or rental contract provided documenting anything. In addition, when I called u-haul last night about the wrongful charge of $89, I had to wait nearly 30 minutes to speak to somebody who provided no solution to the problem and told me I'd have to wait 48 - 72 hours to hear back from somebody who wasn't even a supervisor. In fact, I was told it would be the very person/location who fraudulently charged our credit card in the first place. A lot of good that's going to do! Extremely dissatisfied with U-Haul's service and will make a point to use somebody else the next time a need arises.Rich C.
The webpage to return the truck crashed several times and was difficult to use.Peter S.
The ignition switch was broken, or near broken on the van that I rented. The key would not turn and I had to try it many times before the key would turn and start the engine. This was actually a dangerous situation. Get it fixed!David S.
Le client n'a pas laissé de commentaire.Jason Y.
The pick up location was very convenient. It would of been helpful if someone was there when the vehicle was returned, since I was still responsible for it during the time that it was parked.Clifton B.
Le client n'a pas laissé de commentaire.FRANK B.
Well he wasn't overly friendly, but he was quick!Scot M.
Le client n'a pas laissé de commentaire.Andrea S.
Le client n'a pas laissé de commentaire.Ivan B.
No improvement necessary!! Very fast, efficient and friendly customer service!! I will definitely recommend this establishment to my family and friends who are in need of renting a Uhaul!!Lisa W.
Sam was great! However, the truck wasn't ready until 330 despite the reservation for 2pm. This was frustrating since we already had to move our pickup from a different location which was meant to be at 11AM, so we lost 4 hours of daylight.Daniel K.
Le client n'a pas laissé de commentaire.Eunice G.
Uhaul charged me $28 for insurance ... I didn't order insuranceKEVIN K.
Le client n'a pas laissé de commentaire.Una S.