Keep up the good workAisha F.
Customer Reviews for South Bend Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
South Bend, IN 46615
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 5h30 pm
- Sam : 9h30 am à 3h30 pm
- Dim : 9h am à 1h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Brandon G.
Le client n'a pas laissé de commentaire.Ryan B.
the van wasn't available for pickup at any hour. had to wait at the location for it to open.Gretchen C.
No one was there and we had to call to get someone there. Then we got charged 8,56 for who knows what ??DAVID D.
Le client n'a pas laissé de commentaire.Kenneth L.
Dave was very helpful.sean C.
Good job guysStanley C.
Employees were friendly, prompt, and efficient. Great experience and will definitely rent from this specific location again. Only recommendation would be to put a sign on Hickory to indicate entrance / exit for the location. It sits back off the road and is very confusing how to get into the location from Hickory.Thomas S.
David was outstanding, organized ,ready to go and very responsive. There are many places to get uhaul rentals in this area....its the person who keeps us coming back...and that is now Dave. Thank YOU! Russell BRussell B.
Had no issues with this location, rented a truck, got stuff moved, and returned the truck no problem.David M.
Le client n'a pas laissé de commentaire.Joanna H.
I have recommend to a few of my friends and there going to be going there for their trucks.Tammy P.
The app said to lock the doors, but gave no instructions about where to leave the keys, so I left them in the truck and locked it. The location didn't have a spare. I have to pay 50 $for a locksmith. Other than that I liked everything.BRIAN B.
Le client n'a pas laissé de commentaire.ava L.
Customer service is very poor when I first run into the truck for a week it was 295 $it included 750 $MI I went over by a couple days when I took it back they charged me for everything at 89 cents a mile I only went over 27 milesThomas K.
Nice people, and the truck got the job done. So I'm a happy camper.Samantha C.
Le client n'a pas laissé de commentaire.Joy M.
Le client n'a pas laissé de commentaire.Mehmet E.
They provided excellent customer service for my family and I.YOULANDA L.
Le client n'a pas laissé de commentaire.Mark L.
Le client n'a pas laissé de commentaire.Jason H.
Le client n'a pas laissé de commentaire.amy D.
Le client n'a pas laissé de commentaire.Harold D.
Le client n'a pas laissé de commentaire.Sue B.
Le client n'a pas laissé de commentaire.justin P.
Great service! Love this locationManuel R.
The person who sold the trailer rental was fine. However, the person that went to look at it after we had problems right after the rental assumed my wife, didn't know about trailers and tried to mansplain to her that trailers normally have broken leafsprings and they just don't roll normally because we don't really know about trailers. The problem is she grew up on a farm, I was the Controller of Nation Tank and Trailer and sold trailers and trailer parts for two years, now I just sell trailer parts at TRP international, but I think I know my way around a trailer a bit more than most people. Don't mansplain something to a customer. The trailer they originally rented had a faulty issue that needed fixed and we need a new rental because it was not up to satisfaction. Just meet your end of the bargain. We didn't want your trailer to mess up our vehicle. We were trying to save you cost for renting us a faulty trailer. The trailer was changed out, but the attitude from the employee was completely unnecessary. Merci.Adam S.
Le client n'a pas laissé de commentaire.Justin H.
Le client n'a pas laissé de commentaire.Evelyn S.
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.CARNEEYA SHALAY C.
Le client n'a pas laissé de commentaire.Cinthia F.
Staff was friendly and knew what he was doing.Michelle B.
Everytime I've rented from them it has been nothing but high professionalism and excellent service.Anthony B.
Le client n'a pas laissé de commentaire.James J.
Le client n'a pas laissé de commentaire.Elayne S.
Interior was dirty but I only used the truck for 3 hour and returned it in the condition in which I received it. The truck was OK for the move. Had no problems with it and the personnel were good to work with.LLOYD A.
Le client n'a pas laissé de commentaire.Liza F.
Le client n'a pas laissé de commentaire.patrick M.
Le client n'a pas laissé de commentaire.gerald W.
Great customer service and very friendly and helpful!!!Rachel B.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.SCOTT F.
Le client n'a pas laissé de commentaire.Garry S.
The vehicle itself was vissibly clean and ran great, but it smelled liked someone had been smoking pot in there. It was very strong everytime you opened the door.Jeremy F.
Le client n'a pas laissé de commentaire.nancy B.
I had difficulty in making the reservation. The agent and I both discussed a location in Niles, MI. When I arrived we discovered the rental was in south bend, IN. South bend was never mentioned in the reservation phone call.Wayne M.
Staff great, truck great. Maybe better wiper blades , not good in snow.Morgan F.
Le client n'a pas laissé de commentaire.JAMES C.
We have used this location a couple of times and they have been great!MARY L.
Very easy and clean environment to do business with cordial employees.Rodney S.
Le client n'a pas laissé de commentaire.Jeremy F.
Our return expierience was a nightmare. We were stuck on the side of a road for almost an hour because the UHaul customer service gave me a return address for our truck for a business that no longer exists (the address they gave us led to an empty building). 3 customer service phone calls which I could never get through and 2 online chats later, we finally had a new drop off location. Most frustrating experience with UHaul overall , not specific to this particular business.Anthony L.
There were cigarette ashes all over inside of truck, the console was dirty and slimy. Would not recommend!!!Noah L.
Le client n'a pas laissé de commentaire.Nathan M.
Their address is not at all visually correct. At 605 N. Hickory there is no sign (â€œUHaulâ€) or indication of any business other than a Dollar General. The office is probably at least 200 yds from Hickory. With perseverance, I turned on Miracle Lane, which intersects with Hickory, to begin the hunt.DAVID M.
Le client n'a pas laissé de commentaire.Victor T.
Le client n'a pas laissé de commentaire.JEFFREY T.
Le client n'a pas laissé de commentaire.Terry D.
Great staffSue L.
Like the serviceFAUSTIN K.
Le client n'a pas laissé de commentaire.Chris M.
Le client n'a pas laissé de commentaire.Ashleigh F.
Le client n'a pas laissé de commentaire.LISA M.
Excellent customer service with Dave. He is a great person to deal with. I will always return to him if I need a vehicle.Fred H.
Le client n'a pas laissé de commentaire.Dan G.
Just keep doin what you're doin! Excellent Service!Stacey T.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.Mikayla B.
Dave is an excellent guy to work with. He's honest and fair. Great doing business with someone who cares and appreciates their career. I will returned if I need a vehicle.Fred H.
Great fast and courteous service. They really know what they are doing there! AAA+++Lincoln L.
Le client n'a pas laissé de commentaire.michael J.
Le client n'a pas laissé de commentaire.Mike R.
Great customer service. Very nice staff.Clara R.
MIGHT WANT TO VACUUM THE TRUCK BETWEEN RENTALS. MINE HAD A LOT OF DIRT AND SMALL PIECES OF TRASH IN THE CABPAUL G.
Employee was not wearing protective face covering.Taylor C.
Everyone was very helpful!MELISSA S.
Le client n'a pas laissé de commentaire.Brian D.
Dave is a great person to deal with. He does his best to assist you as a customer.Fred H.
It was a real great experience and the employee was very good but maybe could have wore a face maskThomas W.
Le client n'a pas laissé de commentaire.GREG A.
Staff was very friendly and helpful.Would definitely use they again .Richard M.
I had a very goo experience with the Hickory location but the lady at the Western location was very rude.Andrea P.
Le client n'a pas laissé de commentaire.Richard R.
Le client n'a pas laissé de commentaire.Mary D.
Le client n'a pas laissé de commentaire.Tom A.
He's ownerJeffery D.
Le client n'a pas laissé de commentaire.joshua H.
Le client n'a pas laissé de commentaire.Jonale H.
Le client n'a pas laissé de commentaire.KEITH K.
Explain the pick up process better. We stood at the truck for 45 minutes answering questions and taking pictures before we could get in the truck. Seems like there should be an easier way.Michael G.
Le client n'a pas laissé de commentaire.Raina L.
Le client n'a pas laissé de commentaire.Dennis R.
THE ABSOLUTE WORST UHAUL EXPERIENCE I HAVE EVER HAD! The app crashed, the customer service in the office was miserable at best. Every time I asked a question the gentleman just huffed at me and acted like I was just interrupting his day. THE TRUCK ONLY HAD 3/4 OF A TANK. YET I WAS REQUIRED TO RETURN IT WITH A FULL TANK. I'll be honest UHAUL - unless you make this right - I will never use your services again - and neither will be businesses, family, or friends.Max J.
It was hard to tell where to place vehicle and also drop off keys. Nowhere did it state key drop off. I am still hoping I put them in the right location.Laura R.
tried to rent a Uhaul in Mishawaka and they wanted us to go to Laporte to pickup, doesnt make sense, more miles and fuel that we would have paid for.JOHN F.
Trucks all over the place hard to know where to put truck and drop key. More signage needed. Scary if it was dark outside.Lloyd S.
Le client n'a pas laissé de commentaire.Estephan A.