Le client n'a pas laissé de commentaire.
Tamika M.
Customer Reviews for South Bend Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Could not find key Dropbox. Associate approached me and took the key.
jacob C.Staff was very helpful and friendly. I've rented U-Haul's many times from many locations and this is by far my favorite.
TIMOTHY M.Make it easier to pull the ramp out and put it back in. Remind customers that they should not get in front of a loaded dolly going downhill.
Sue K.The service itself was excellent great staff.
Joanne J.--Not sure what that would be. The gentleman who helped me was professional, prompt, thorough, and friendly. A+ experience.
mark C.They did their job but they were slightly rude
John F.Nothing I've been satisfied everytime
Mike H.fix the trucks
Artavia D.The people were very helpful and friendly.
Anthony L.Lower the cents per mile👍🏾
dishawna W.The staff are excellent! I have worked with them for three years and will keep coming back because my experiences have been pleasant.
NHATDUC N.Easy drop off location.
AnneMarie B.I was concerned with the windshield crack on the truck. I would have been very worried in the wintertime and if my move was longer distance. I would recommend that this be fixed as soon as possible. It is a hazard for your renters. Thanks
Tim C.Can't think of any
Jack N O.Paperwork gives incorrect information on after hours returns (says to use app but one needs to use the link in the text sent after renting).
Chris V.It is way at the back side…Advertising it better on the street would help find it easier.
ernest N.It's easy to pick and return the truck. Appreciate this service and its quality.
Gayan M.The app has no obvious way to see initial mileage or fuel level if you did not save it.
Drake W.It was uncomfortable dropping off. No staff, no out door instructions. It also took two rounds with Uhaul chat to confirm drop off
Thomas D.The U-Haul app to complete the check out of the truck didn't, work. Had to wait for the office to open,, only took a couple of minutes at the desk.
Michael D.Good job. Everything in this process was very easy. Merci.
scott R.Staff were very efficient and professional
Mathew R.David and his colleague on Hickory Rd in South Bend/Mishawaka (Indiana) were exceptional. Set me up short notice, conveniently and efficiently, on a Sunday morning for family furniture transpo.
Douglas M.This was a great location to work with. I look forward to working with them again.
Debbie D.Make your online rental experience better. Update your auto check in, auto return videos. Call center got me exactly what I needed. Wasn't possible online. “ vehicle not available….†The staff at the actual center were spot-on. Those two guys need a raise.
scott S.It was easy and was perfect!
MARY G.They have great customer service and I only prefer their location.
Amanda W.Excellent service à la clientèle
Janice C.Keep up the good work!
James S.They were friendly and very helpful.
Charles M.Thanks for accommodating me after I reserved on the wrong weekend. The whole staff was great with helping me fix my mistake.
Jeff S.Dave and his staff are excellent!
NHATDUC N.The staff is friendly and kind. They treat their customers with respect.
NHATDUC N.Make the online checkin work correctly.
KENNETH S.The staff at this U-Haul location- South Bend Self Storage and U-Haul are the Best! Very friendly, professional, and accommodating. I have used this location many times to rent a truck to pick up donated books for a local non-profit that helps children and mothers. I will continue to rent from this location. Thank you, Gary Osborn
GARY O.everything went smoothly
tom G.Great service!
Karla C.Service was quick and easy.
Gaye L.Just what I needed to transport a used vehicle we purchased.
Scott N.The van floor was dirty, but everything else including the customer service was great!
Zachary S.Superior as always.
Clara R.When I was driving the truck it felt like the transmission was going to give out on me
Robert E.Your mobile app doesn't work very well check in on the mobile did not work for me I had to wait for over an hour to get the vehicle from the place to get open I was online for I should say on the phone with somebody for 33 and a half minutes and still couldn't get a vehicle and the one they gave me had 175 000 miles sounded sounded horrible the whole time I had it sounds like the motors on its last limb made a lot of noise the whole truck think there's an exhaust panel missing her too radio doesn't work right I had to wait 20 minutes for them they didn't even scrape off the ice off the windshield it had good heat that's about the only thing it did drove terrible just just it was just not a good truck should be retired just it wasn't worth the money and there's no cruise control in that vehicle and also it just 175 000 miles I think it's done it's time it needs to be retired or just it needs a lot of work on that vehicle and it's the gas mileage is not very good on it
David N.Fast and friendly service by your sales person Keegan.
Michael W.U did a wonderful job keeping the trucks clean and up to date
Amy K.