The truck was relatively low mileage, however it had a substantial vibration in the steering wheel and pulled to the left badly, as well.STEVEN C.
Customer Reviews for South Florida Appliance
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The after hours return policy was not clear & we could not return the truck that evening so we had to make an additional trip the following day. However, everything was taken care of quickly & professionals & no extra charges incurred.STEVEN V.
Don't lock the customers car in your parking lot without notifying them! I had to drive back home, which is 47 miles one way! Then come back the next morning to get my car. My trip would have only been about 15 to 20 miles but instead I am being charged for all the miles I racked up driving home! Should have taken that into account and NOT charged for those. I've used uhaul MANY times but will NEVER use again. Terrible customer service.CRISTY S.
The truck wasn't ready for pick had to wait for truck to be cleaned smelled like cigarettes tires where baldPEDRO C.
Everything was great and quickJACQUES L.
Le client n'a pas laissé de commentaire.ANTHONY P.
Nothings need to be improved.LEONIDES C.
Le client n'a pas laissé de commentaire.BEKZAT Z.
Le client n'a pas laissé de commentaire.KIM B.
Le client n'a pas laissé de commentaire.Douglas E.
Le client n'a pas laissé de commentaire.Marcos R.
Keep doing the great service ðŸ¥°MYRNA R.
The young lady who helped us made sure to answer all of our questions without hesitation. She was Extremely friendly and patient customer service.TEODULO G.
Very friendly employeesDON H.
Had an issue from the start as the two dollies and furniture pads were not on the truck. That being said, the location went above and beyond taking care of the mishap and I would definitely recommend friends and family to the location.Jacquelyn H.
Very courteous staff,open 7 days, overall pleasant experience.Joseph F.
Le client n'a pas laissé de commentaire.Thomas C.
Le client n'a pas laissé de commentaire.Brian C.
Le client n'a pas laissé de commentaire.Charles M.
Le client n'a pas laissé de commentaire.JUSTIN P.
My problem was not with this location but that I am always directed to a different location. There is a location on State Route 80 right down the street from my house but I always have to drive 15 miles away to Colonial or Fowler to pick anything up. If there's never any equipment at the SR80 location then close the damned thing and quit teasing us.Steven P.
Le client n'a pas laissé de commentaire.Craig W.
Did not have pads that were on my order. Told me I could go to another location to get them; which I had to do when I was on a schedule. Uncaring. Not customer friendly. Did not get order correct; orher location had to correct it.Jeffrey K.
Really not much. Just a bit of an issue when we picked up the truck. Other than that we had a great experienceKATHRYNM S.
Le client n'a pas laissé de commentaire.angel S.
First of all, our call to the 800 # was inaccurate. They sent us to the wrong local. Amanda was determined to help us then and now AND she did just that. Upon our return we chatted with her about AC units fir our Lanai. She offers amazing customer service. Knows what she is talking about AND makes everyone feel important as they wait. Amanda is clearly an ASSET to this location. This will always be our go to place and we will tell everyone about it!JEFFREY J.
Check the tires all four tires were wore bad tire tread was well over due to be changed and knowing the trailer was going from Florida to IllinoisMichael R.
Le client n'a pas laissé de commentaire.Barbara B.
Le client n'a pas laissé de commentaire.Michelle D.
very helpful and courteousRONALD D.
Le client n'a pas laissé de commentaire.GREGORY P.
Best staff and great service.DENISE D.
Le client n'a pas laissé de commentaire.Rebecca S.
Le client n'a pas laissé de commentaire.MICHAEL P.
Le client n'a pas laissé de commentaire.Robert V.
Le client n'a pas laissé de commentaire.Myrna R.
Le client n'a pas laissé de commentaire.John V.
Said 24/7 dropoff. Gate was closed and I had to head out of town in the am. Had no choice but to leave it at the entrance gate. 5:45 pm is when I arrived to drop it off. Need to remove 24/7 dropoff, anothee uhaul customer showed up after me and also was disappointed and did same thing I did. Left them thereDean H.
Le client n'a pas laissé de commentaire.ROBIN K.
Le client n'a pas laissé de commentaire.Myrna R.
Convenient location for me, friendly folks.BRIAN I.
Excellent service à la clientèleDaniel W.
It's always good with Uhaul. See you guys soon, Tim.Tim B.
Very friendlyANISE M.
Good serviceEDMANUEL L.
Exceptional! Easy! And an all around great experiencePatrick S.
Le client n'a pas laissé de commentaire.CHELSEY B.
The pick-up location was changed. Meaning I had to drive an other 45 mn. It would be nice not to change pick-up location.jean pierre C.
Le client n'a pas laissé de commentaire.Bill B.
Everyone was very helpful and efficient. They knew their job and got me on the road in no time at all. Great location, super people.DOUGLAS K.
Had two previous nightmares at other locations and ended up without a truck. This location was smooth and courteous, efficient and very friendly!! Restored my faith in uhaul!! She was a great representative!!Shay B.
Le client n'a pas laissé de commentaire.MIGUEL C.
Great Staff!!STEPHEN W.
Le client n'a pas laissé de commentaire.CHURCHILL R.
Le client n'a pas laissé de commentaire.Gabriel B.
Le client n'a pas laissé de commentaire.MYRNA R.
Best of service! Andrew and Amanda really know their stuff. No games or delays. In and out!DANIEL H.
Le client n'a pas laissé de commentaire.Calvin W.
Brand new vehicle with 5 000 miles on it. Friendly service! Great experience overall with U-Haul!JONATHAN M.
Le client n'a pas laissé de commentaire.JOSE P.
They are always very nice.Carolyn S.
Very honest, helpful and great people.Denise D.
Everyone was wonderful. Thank you for all your help and considerate attitudes.EVORA L.
Le client n'a pas laissé de commentaire.KARA S.
Le client n'a pas laissé de commentaire.stephen S.
Le client n'a pas laissé de commentaire.Marco C.
The most welcoming and kindest most awesome staff in 26 experiences w uhaul!Dianne D.
Le client n'a pas laissé de commentaire.lintz N.
The location was great and the staff and service was amazing. However, the reservation process through UHaul as a whole was terrible. They messed up my reservation twice the day before my move and literally the morning of at 6:45am. It was a whole mess and the day before my move I was told I was unable to get my truck at the time I requested online exactly a week prior. Fast forward passed that whole mess of being on the phone over 2 hours with no result, I then had issues paying. The lady from UHaul's call center was very unhelpful and seemed dismissive and not wanting to find my # for my credit to reimburse for me to use on my final total. She then transferred me to the location I picked up the truck and I even told her they probably would not have it and they did not. Overall my experience was completely horrible, they never offered once to fix the issue. My only good experiences were talking to a lady on Friday night (8/28) around 11:30pm EST and then the staff when I went to pick up my truck. Will not be renting a truck through UHaul again.Savannah D.
Le client n'a pas laissé de commentaire.Gladys W.
Le client n'a pas laissé de commentaire.PATRICIA LINN R.
Very nice people!Laurie P.
Le client n'a pas laissé de commentaire.Florence B.
Le client n'a pas laissé de commentaire.Daniel C.
Le client n'a pas laissé de commentaire.Justin O.
Le client n'a pas laissé de commentaire.Cynthia W.
Great quality of service ðŸ˜Š thank you ðŸ’ªMyrna Liz R.
Excellent site managerBrenda B.
Extremely satisfied. We were going to Budget and they were going to rake us over the coals. We will only go to Uhaul from now on!KIM L.
Le client n'a pas laissé de commentaire.kyle G.
Wonderful guys to work with, very helpful. ThanksJOANNE H.
Outstanding service! Well organized. A+Bruce G.
They did a great job. Very careful to totally explain the use of the equipmentDonald A.
Le client n'a pas laissé de commentaire.hope B.
Le client n'a pas laissé de commentaire.Dillon A.
Le client n'a pas laissé de commentaire.Kim C.
I shouldn't be charged for a extra time if I'm there having to wait 45min to he seenMICHAEL R.