Customer Reviews for South Florida Ave Mini Storage
(U-Haul Neighborhood Dealer)

810 évaluations

175 E Alamo Dr   Lakeland, FL 33813

(863) 665-1305

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2:30 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(863) 665-1305

175 E Alamo Dr
Lakeland, FL 33813

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2:30 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Great to work with

GERRY DALE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diane black 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Sampson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cecelia Gaines 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Perzaye Goodman 
Évaluation :
5

Wish there had been a ramp.

Renee Gilds 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry Coates 
Évaluation :
5

Just let them be the way they are, friendly attentive and helpful. I am from Miami and need it a hand truck to move sine stuff and found your place

Juan A Cuesta Gonzalez 
Évaluation :
5

I was very pleased with the entire experience. From the online reservation to the greeting and pickup to the quickness of the return process. Excellent service from this location.

ROBERT DOBSON 
Évaluation :
2

After putting gas in the truck and bringing back with the same amount of gas I still got charged for gas.

Ariella Delgado 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAJKUMAR SRIDHARAN 
Évaluation :
4

Le client n'a pas laissé de commentaire.

vickie nichols 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Galasso 
Évaluation :
5

Excellent service. Very accommodating. Will gladly continue to use this UHaul location for my installation needs.

Hayley Hurd 
Évaluation :
5

The woman who assisted me on picking up the truck was extremely helpful. She explained everything in detail and actually showed me where to park the truck and put the keys when I returned it. I don't know her name but she needs to be commended for her service.

Renekki Wilson 
Évaluation :
5

Todo está bien

Nelson Noda 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Annabelle Thurston 
Évaluation :
5

Nothing, you made the experience easy and efficient.

George Kerst 
Évaluation :
5

The whole process was seamless from start to finish. Thank you! I highly recommend

Jeanette Colin 
Évaluation :
5

Excellent service and very nice place

Ian Hunter 
Évaluation :
5

The staff are amazing great people happy workers. From the time I checked in until the time I checked out everybody was so nice and so welcoming. Thank you all very much!

Cheryl Smith 
Évaluation :
4

Le client n'a pas laissé de commentaire.

samuel santana 
Évaluation :
5

The customer service at this location was top notch. Melody helped us out. If you need a truck, they are the people to use. Be aware however that they are closed on Sundays. Call them ahead of time and they will work with you to make things go smoothly. Truck was clean and worked as it was supposed to. If you can -- avoid the U-Haul App. Bottom line is that it is incredibly time consuming, slow to respond, pictures and id scanning stink and it will hang and sometimes restart. Software and internal systems has always been a weakness of U-Haul. The Business owner and employees are excellent at working around that handicap. (Its gotta be tough to pay the franchise fee every year.....) I will use them next time thanks to Melody!!!

Philip Mc Bride 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Matlick 
Évaluation :
5

Folks at mimi storage In Lakeland were very helpful and friendly. Went out of their way to help me out and ensure that I wouldn't incur extra fees. Can't beat that.

James Cairns 
Évaluation :
5

The experience was fast, easy and pleasant.

Lisa Kolesar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Nelsen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rita Cradic 
Évaluation :
5

I love the customer service this location gives me.

Jacquelyn Miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacquelyn Miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris Dion 
Évaluation :
5

Excellent service and fast

Roberto Serrano 
Évaluation :
4

Truck was very old and not running smoothly must have some transmission problems . I drove only 19 miles and it consumed almost seven gallons of gas.

Muhammad Mir 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Philip Mc Bride 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christinia brooks 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacklyn Miller 
Évaluation :
5

The lady at the store on Alamo in Lakeland was EXTREMELY helpful!!

BRENDA ALVAREZ 
Évaluation :
5

They were very accommodating. They didn't have the size of truck I ordered but gave me a free upgrade. We didn't need the extra space, but it was nice to have.

David Jenkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom Weybright 
Évaluation :
5

All good

Thomas James 
Évaluation :
5

Had you for years. Now in Spring Hill, Fl. I will continue using you whenever I get larger things and furniture. Stay safe folks.

JAMES CURLS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Vonesh 
Évaluation :
5

The whole process was quick and efficient.

Terry hubbell 
Évaluation :
5

Me cobraron demás y no use las millas q están cobrando

Melissa Santana 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David Pomeroy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor Almonte 
Évaluation :
4

Nothing, everything I experienced was very professional

ROBERT GILLIAM 
Évaluation :
5

Fantastic customer service!!!

Tom Reinhard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maddi Hennon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Killam 
Évaluation :
5

Very caring and friendly.

Judiel Gonzalez 
Évaluation :
4

Location was good. I have used it several times. The battery in the truck was hard to crank to start when we got to our destination so it may need to be checked/replaced. Also I put gas back in the truck but still got charged a fuel fee of $10.50, so I'm not sure about that.

Robert Ferguson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom reinhard 
Évaluation :
5

We have been very satisfied with this location each of the three times we have rented with them.

Scott Primiano 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Melissa Rollins 
Évaluation :
2

Systems way to glitchy when picking up and dropping off

Jason Chamberlain 
Évaluation :
5

Everything about this experience was very satisfactory.

Edith Ross 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Perkins 
Évaluation :
5

Angel was very kind and knowledgeable.

Thomas Determan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean Freyer 
Évaluation :
5

Very friendly staff and efficient.

Sara Atkinson 
Évaluation :
5

Great service

Robert Perry 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Weston 
Évaluation :
5

Went so smooth and the person at the desk was super helpful and then afterwards Rodney was really nice and called to let me know we left something in the vehicle. The AC was really cold in the very clean truck cab which helped out A LOT. I will recommend for sure.

MICHELE CLAUSEN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Vance 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alisa Robbins 
Évaluation :
5

This experience was flawless for me!!

Richard Perkins 
Évaluation :
5

The people at the U-Haul store were great. The truck was not acceptable, as I drove down the road the next day after I loaded the truck, the A/C started blowing on the windshield and on my feet. The steering wheel would move back and forth every once in awhile. I feel that I should get some kinda of discount for the truck not working right.

JILL MIHM 
Évaluation :
5

Excellent service and convenience.

timothy app 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Lorigo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann Mullins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melody Meyer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James POULAKOS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill Hackett 
Évaluation :
5

The manager Melody was awesome. Helped as needed with the on line check in process. Had the truck ready and waiting. Explained the pertinent details. Got us off to a good start with our move.

Brian Germain 
Évaluation :
5

Staff and crew were excellent with their customer service skills. I rate a 10 over all experience. 1 -10 and 10 being exceptional

Shannoin Dierickx 
Évaluation :
5

We have always felt safe and secure getting UHaul trucks from Rodney and staff. They always have great trucks, and if there ever was any problem, one phone call and he's got your back. He and his staff are very nice and their trucks are great. One suggestion I have, though, is more for the customers: Please aerate the vehicles after using them and try to keep them the best they are as when you get them. The staff can only do so much. I know we, as customers, pay for these, but it doesn't hurt to help keep everything in tip top shape. It's for the good of us all. Thank you very much, Mr. Rodney and Ladies!!! Love M.

Lovelyne Mariano 
Évaluation :
5

Highly recommend your service to anyone. Thank you so very much. Katherine S Chancey

Crystal Green 
Évaluation :
5

Check the wipers

Norman Trussell 
Évaluation :
5

Staff very friendly

Deborah Gehrke 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob Smith 
Évaluation :
3

Le client n'a pas laissé de commentaire.

shane spriggs 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Milburn Cox 
Évaluation :
5

Every thing went really well. Happy with U-Haul

Jerry Melton 
Évaluation :
5

Check in was quick and truck was ready as promised. No issues at all and friendly staff

James Boles 
Évaluation :
5

Roof in cargo area leaks in the front passenger side. It looks as if it had been repaired before. A/C blower only works on high.

Robert Lindquist 
Évaluation :
5

Great location to rent from, staff was helpful and very friendly.

Kevin Hughes 
Évaluation :
5

All good

Kay Shimer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilbert Hernandez 
Évaluation :
2

Neither the cabin nor the back of the van were clean. There were food crumbs in the cup holders, etc. The back had not been swept out. I arrived to pick up the van and told the staff I had a reservation. She said there were two people that wanted the van and she would "have to call her to find out what to do." Huh? When the person with me spoke up and said "don't you want to know her name" then she asked for my name. Finally she realized I was the person with the reservation and not the person that was hoping I didn't show up. Again, I told her when I first walked in that I had a reservation. She didn't do a very good job communicating or explaining things. It was a similar experience when we returned the van later that day. I was trying to understand what I would be billed and asked for the mileage we used. She couldn't figure it out even though it's clearly spelled out on the paperwork. The other person in the office had to step in and explain it. Then she said to us as we were leaving "I'm so glad I could help you." What does that even mean? Very strange.

Leigh Crump 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kilato Discount Uniform Sto 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abraham Williams 
Évaluation :
5

I’m satisfied with my service

Debra Fussell 
Évaluation :
3

Very upset our dolly was not in there and they wanted us to come back and get after the fact not cool at all so we moved without one

Jose Flores 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Markins 
Évaluation :
5

They will help you in anyway they, will try to find a truck they are amazing. Employees for storage and U-Haul.

Melody Meyer 
Évaluation :
5

Gentlemen was super nice and friendly.

Jessica Darner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura Chason 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Swenson 
Évaluation :
5

Melody was great,

NOEL MENDEZ 
Non les évaluations ont été soumises pour cet établissement.

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