Évaluations des clients South Georgia Consignment

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de South Georgia Consignment

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Clarence M. le

Évaluation :

Be open when you schedule a return.

michael l. le

Évaluation :

Good service.

Michele E. le

Évaluation :

Terrible customer service and wait time. They are too busy doing everything except UHAUL rentals. We waited 30 min to pick up a trailer that we had already completed the Express check in on. Ridiculous

Alanna S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joseph O. le

Évaluation :

The young lady that checked me in was polite and professional, took notes as to minor problem with truck. Had me checked in and on the way in no time. Much appreciated. A credit to the uhaul name.

VIVIAN V. le

Évaluation :

Le client n'a pas laissé de commentaire.

James R. le

Évaluation :

They said teuck had 3/4 tank of gas but it was between 1/2 and 3/4 actually so when i returned i was billed for gas even tho i put fuel exact back where it was. Truck rode very rough tires must need to be balanced gad to jook up teailer i rented to pull myself got no help from uhaul rep

Jameshia C. le

Évaluation :

I had to wait 2 hours for the uhaul company to open up when on their site it says they were open. They double charged me . The truck was dirty and smelled like cigarettes.Also they had the wrong truck number on my documents .

Johntrell J. le

Évaluation :

We order an appliance dolly. The manager told me she couldn’t help me. She only had an utility dolly and she couldn’t let me use it because it was rotational. We had to carry our furniture. Drop off was terrible. The U-Haul charge was already pending on my account yet the website kept rejecting my card and wouldn’t complete the drop off.

bryant h. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sandra R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Annastasia S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gene M. le

Évaluation :

No recommendatiions.

Emma S. le

Évaluation :

Need more than one large truck for this location.

TAHESHA D. le

Évaluation :

Truck smelled like someone had been smoking for days in it, this wasn't the original loacation I had reserved from and I wound up having to put extra miles on the truck than what was expected, then I was also told that I couldn't leave the truck at another location. That also caused more miles that I didn't need. Truck felt as if was going to cut off as I was driving it.

Erica P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ryan C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Andrew E. le

Évaluation :

Very wet weather had resulted in muddy and boggy conditions.

channal f. le

Évaluation :

Le client n'a pas laissé de commentaire.

Arthur G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kyle F. le

Évaluation :

Do away with the check in by app.

billy S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Chuck J. le

Évaluation :

Need to be aware of what customer is being told at pick up location. Staff was courteous and helpful, but was not able to issue credit to my account. Had to go thru main office to handle. Thank you.

JOHN P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joel C. le

Évaluation :

I got what has become my expectation dealing with U-Haul. Great service and very friendly people.

Gene M. le

Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD L. le

Évaluation :

Le client n'a pas laissé de commentaire.

brenda w. le

Évaluation :

Le client n'a pas laissé de commentaire.

Teresa S. le

Évaluation :

Le client n'a pas laissé de commentaire.

William M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dan T. le

Évaluation :

Gravel the lot. Very muddy.

Christopher S. le

Évaluation :

Le client n'a pas laissé de commentaire.

sandy b. le

Évaluation :

Took to long for the lady to assist us...Always on the phone. First trailer she assined us, the cables for lights didn't work... then had to wait another 30 minutes for her to change all her paperwork and then she came to assist us with the new trailer..

Larry W. le

Évaluation :

Le client n'a pas laissé de commentaire.

TINA W. le

Évaluation :

D

dontavious g. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cassandra B. le

Évaluation :

When I drop the truck off they was closed so how do i suppose too n when my fund was going bk on my card

Dennis W. le

Évaluation :

Office opens at 9 am. Was not allowed to talk to agent until 11 am

Carmelita T. le

Évaluation :

Le client n'a pas laissé de commentaire.

derrick g. le

Évaluation :

They don't tell you all the details about payments.

Bryan B. le

Évaluation :

Solid reliable equipment and help staff. Thank you

elizabeth r. le

Évaluation :

You need to inform people that when you add extra days that you also have to pay extra insurance if you already had it.

Bill S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Polly M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Eugene B. le

Évaluation :

Thought I would get a receipt upon drop off but. Was told to drop it and I could leave Worked out fine

Richard M. le

Évaluation :

My towing vehicle was a 2016 Chevrolet Express 2500 conversation van w/ a 10,000 lbs. rated receiver hitch, wanting to haul a 2014 Ford Explorer. U-Haul would not allow this setup with the auto transport trailer, but I could rent a tow dolly. I rented the tow dolly. After I got home, I realized that the tow dolly had beat my car up. Bending the passenger side running board & breaking a mounting bracket. This Express van is more than adequate to handle the auto transport trailer, but U-Haul in their infinite wisdom says no. U-Haul needs to rethink their policy!

TRACI K. le

Évaluation :

Everything went smooth and staff was respectful and knowledgeable.

Michael M. le

Évaluation :

Very unhappy with U haul. Drove 4 hours to pick up reserved auto transport. When I arrived incorrect trailer was on site so I was unable to pick it up. Had to drive another hour south to get correct trailer. U haul admitted dropping the ball and said I would receive a $50 credit. Had to drive over speed limit to get to second Uhaul location before they closed. Was lucky I did not get a speeding ticket. Totally. stressed me out. $50 was mot worth all the added aggravation.. Will consider a different rental company next time

chelon p. le

Évaluation :

I was told that I would receive notification the following Monday. Two Monday's later I got a bill. Not happy at all.

chuck g. le

Évaluation :

Le client n'a pas laissé de commentaire.

Glenda H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joey H. le

Évaluation :

When returning the vehicle we explained what all had happened and we walked outside with the young lady and showed her how bad the roaches were. When we returned it there were more still in it even though I thought I had killed and gotten them all out. She understood and was super nice.

Betsy B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tasha B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kristie P. le

Évaluation :

Clean but not well maintained. Check all connecting cables before leaving. I had to purchase an extension for the pigtail - light cable so that it would reach my car. It looked as if it had been cut and taped back together and was too short to reach my car plug.

Henry A. le

Évaluation :

Le client n'a pas laissé de commentaire.

joan s. le

Évaluation :

Le client n'a pas laissé de commentaire.

David B. le

Évaluation :

Great Job. Staff very friendly and helpful.

marsha a. le

Évaluation :

We just dropped off here. It was closed.

Silvia S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Terri S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Harry T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeanne W. le

Évaluation :

The process was easy and the customer service was great. I will be going through u haul again and would recommend them to anyone.

Rhonda D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jim H. le

Évaluation :

Le client n'a pas laissé de commentaire.

patricia m. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tiffany S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lela K. le

Évaluation :

Le client n'a pas laissé de commentaire.

marvin m. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jaris H. le

Évaluation :

Excellent customer service..staff was VERY help and polite

David F. le

Évaluation :

the manager was very rude and not understanding at all. one of his associates called me and asked if i was bringing truck back by 9 am that was on the contract and i said no i got stuck at work and could be there by 530 she said ok thats fine i will change it in the computer. well that wasnt done. then when i got to the site to return truck i was approx 15 mins late i got there at 545pm the voice mail says they are open till 6 when i was pulling in the employee was pulling out in her blue mustang and didn't even turn around to help me so i dropped key off in drop box. the next day i gate an additional charge for a extra day totally un professional and unacceptable.

George C. le

Évaluation :

Renting this uhaul was a process. I originally asked for it to be in Thomasville, but had to drive to Moultrie to rent it. And the app for self check out didn't work properly either. I had to call customer service to assist as the office wasn't opened until 9am. Uhaul offices should be open at 7am for customers who would like to move early in the morning to finish it. It was not a good experience overall.

Dale K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Janice K. le

Évaluation :

Le client n'a pas laissé de commentaire.

holly f. le

Évaluation :

We had some trouble finding the place because there was no sign. Once we got in, the place was called something different. We used the drop box to leave the key so we never dealt with any person.

James H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jackie T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cambrell D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Daniel D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Isaac S. le

Évaluation :

Le client n'a pas laissé de commentaire.

SCOTTY G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Thomas C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Steve S. le

Évaluation :

I could not ask for better service The lady that I got equipment from was very courteous as well a polite. She was extremely nice.

Sandra C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cristobal G. le

Évaluation :

The girl who helped me was very nice an answered all of m questions quickly and professionally. She deserves a raise from someone.

GLYNN K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lamar c. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ronald M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Darshnique S. le

Évaluation :

Unorganized......

Keith Y. le

Évaluation :

Had to rent longer than needed because location was not open on desired pickup date.

VICTOR B. le

Évaluation :

You are all the best in service and equipment. Keep up the good work you all do. God Bless you all.

rick a. le

Évaluation :

not much everything was just perfect

Tonyia G. le

Évaluation :

Le client n'a pas laissé de commentaire.

ARISTIDES C. le

Évaluation :

Very professional. Nice customer service. Good communication.

kristy s. le

Évaluation :

The service we received was very good; in my opinion there is no need to change anything, just keep up the good work.

Bill R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carmelita T. le

Évaluation :

This location personnel makes me love doing my Uhaul trip end a pleasant note. Friendly atmosphere and customer service was courteous and always with a smile.

annet c. le

Évaluation :

They accepted the trailer even though there was the tar on the floor. We had the trailer clean otherwise. They were very nice and courteous. They checked the trailer out completely.

TONI K. le

Évaluation :

Le client n'a pas laissé de commentaire.