Évaluations des clients South Marlyn Inn

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de South Marlyn Inn

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Gary H. le

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Discounts

Edward C. le

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Le client n'a pas laissé de commentaire.

Paul P. le

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Had to travel to 3 different locations to pick up my confirmed reservation that wasn't a the confirmed site

Kaitlyn D. le

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Do not change reservations from In-person at actual U-Haul dealers to mobile at locations with no real people to be found. Horrible pickup experience which took an hour longer than it should have. And before a long drive from Maryland to Massachusetts, an hour is hugely significant.

Earle N. le

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Two texts were received the night before pickup with conflicting pickup locations, neither at my requested pickup location and both at the incorrect time (30 minutes AFTER movers were to arrive to load a U-Haul I didn't have). Neither phone number provided answered when called immediately after the text. The next morning, 1 # said "I have no idea why you got that text. I don't even have the truck you need." The other never picked up. Get on hold with 1-800-Go-U-Haul for 30 minutes to be instructed to download the app, which would "Give [me] step-by-step instructions to pick up a U-Haul immediately." App downloaded, account managed, address acquired. Go to the address, and there's absolutely nobody there. App provides no further instruction whatsoever, just the address. Get back on hold with 1-800-Go-U-Haul. Eventually get a keycode to access truck key. Truck does not have the (absolutely essential) equipment I requested several weeks prior (and paid for). Get back on hold with 1-800-Go-U-Haul. Eventually given another destination to drive to at which the equipment can be picked up. New location was even further away from home, and entirely unfamiliar with my situation. Needless to say, we did not get home in time for the movers. Terrible experience all around.

LUIS A. le

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Le client n'a pas laissé de commentaire.

Josh M. le

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Owner was a pleasure to work with, very easy no wait time. Would rent for them again! A ++

Kimberly L. le

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Staff was super professional and helpful

paul t. le

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I was charged more for the truck than my my online reservation confirmation ($79 vs $69) and given 12 less miles from this location for a one way move (30 vs 42 miles). This resulted in me paying an extra 10 dollars for the rental and an extra $3.46 for mileage. In sum, I was charged an extra $13.46 for the rental than the online agreement. This had nothing to do with the man who gave me the keys to the truck (he was very kind and tried to be very helpful), it had to do with the man I spoke with over the phone while I was at the store picking up the truck who took my CC# and charged me the extra fees.

tracey b. le

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Keep Up the Good Work and Great Customer Service !!!

Angela W. le

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Le client n'a pas laissé de commentaire.

Stacy W. le

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Le client n'a pas laissé de commentaire.

Sharon B. le

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Le client n'a pas laissé de commentaire.

ferduosi a. le

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Very good customer service