Évaluations des clients Southampton Auto & Marine Upholstery

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Southampton Auto & Marine Upholstery

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william D. le

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Le client n'a pas laissé de commentaire.

Deborah B. le

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Le client n'a pas laissé de commentaire.

Nana Y. le

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Le client n'a pas laissé de commentaire.

Bruce W. le

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Le client n'a pas laissé de commentaire.

Jerome L. le

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I saved half a miles choosing this location but lost 1 hour of my time and got insulted by an egomaniac. If it was not for the help of a Uhaul area manager that was visiting, I would not have gotten my truck. I will pass you the details. Don’t do it, not worth it, might as well give your business to people with good Karma...

Erica S. le

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It would help to have the gate open so that drivers can park their vehicles inside an enclosed space.

tyler S. le

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Fast and very easy transaction. Thank you and will be back!

peter M. le

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I've known these guys for decades through their upholstery and mechanical services, and adding a U-Haul franchise is great for the neighborhood.

nicole B. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

justin M. le

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Should mention the $,99 per mile as a caution. Lucky I only drove 23 miles.

JASON W. le

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Le client n'a pas laissé de commentaire.

Ruben S. le

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Great service. In and out quickly. No complaints. Will use again .

Thomas C. le

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Le client n'a pas laissé de commentaire.

David Y. le

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Great location. Quick pickup. Truck was great. Overall it was a great experience.

Pamela G. le

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The dealer was sleeping in his office when I arrived. I told him what I needed and he made up a contract. I paid based on a two day rental with an estimate of 100 miles. This was for in town use. I have rented U-hauls many times before, so I know that if I go over the mileage, keep it more days or don't fill the gas tank to the same level as when I took it, there will be an extra fee. I made sure to re-fill the tank a bit over the correct level, I came in a few miles under 100 and returned it on the correct day, so I was surprised to see an additional charge for $63.42 on my debit card a few days later. When I went back to the dealer to ask what the extra charge was for he said (after I woke him up) that was the final fee, the first amount I paid was just an estimate. I explained that I expected that the fee I paid the day I took the truck was the total fee unless I incurred additional extra charges (gas, mileage, not returning on time). For several minutes I was trying to talk to him and tell him this was not the service I was used to from U-Haul, I expected the payment to be accurate on the day I took the vehicle, he kept waking away from me and finally he said "it's just an estimate, I don't have time to go figure out the whole cost including insurance and everything!" then he walked away so I could no longer speak to him. I've had great service from other U-Haul rental companies and will continue to use them, but I will never go back to this one and I will be sure to recommend to others not to use this one.

Lesley S. le

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Le client n'a pas laissé de commentaire.

Irving T. le

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There was an issue when the dealer added extra charges for mileage accidentally. He couldn't undo the change and had to cancel the reservation and make a new one. His application should have been able to allow him to back out changes he made to the reservation. The truck was not provided with a full tank of gas, it is difficult to return the truck with the same level of gasoline when it isn't full to start. Also, the contract stated the gas tank was 7/8 full, and it was 3/4 full. In the end I paid too much to fill the tank to ensure I wasn't charged for extra fuel. In addition the new reservation was made to drop off the truck at a different location which was much further away. This was not explained to me and I had to call customer service to change it. I waited on hold for over an hour total across 2 phone calls to make this change.

joe H. le

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Le client n'a pas laissé de commentaire.

robert C. le

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was overcharged/deceptive ad

Steven S. le

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Le client n'a pas laissé de commentaire.

michael P. le

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However the $19.95 became $78 .00 by the time all the extras were added on . I only had the truck 1 hour and only did about 10 miles

James S. le

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on the one hand I loved the self service checkout because they are closed on Sunday so really helpful but it was very complex with all the pictures. Would be great if you could simplify. Jim

Yue Z. le

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No complaints! The app was the only problem because the uploading of the back of the driver's license was holding up the rental. Otherwise, awesome!

MICHAEL F. le

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Le client n'a pas laissé de commentaire.

lisa S. le

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Le client n'a pas laissé de commentaire.

david M. le

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Our pick up location was changed which is understandable. The truck my son and I rented should not be on the road. It is unstable and the steering is a major problem I am surprised that this was not checked. When I return the truck I told the gentleman that they need to take this off the road before someone gets hurt . In addition he could not find a reservation so he treated this as a walk-in customer however I was charged in insurance of $14 which was not authorized . I rent quite frequently from U-Haul and I know this is not up to your standards

dana K. le

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Le client n'a pas laissé de commentaire.

Gerard M. le

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Le client n'a pas laissé de commentaire.

ANTHONY V. le

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Le client n'a pas laissé de commentaire.

PETER G. le

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Le client n'a pas laissé de commentaire.

William D. le

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Le client n'a pas laissé de commentaire.