Customer Reviews for Southampton Auto Center
(Concessionnaire U-Haul dans le voisinage)

242 évaluations

1831 Rt 206   Southampton, NJ 08088

(609) 755-0006

Heures

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(609) 755-0006

1831 Rt 206
Southampton, NJ 08088

Services dans cet établissement :

Heures

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 12h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Friendly folks, great customer service, made pick up easy and stress free.

Adam K. 
Évaluation :
5

nothing can be better ! this family run business is amazing and so welcoming and made me feel like part of the family!

michelle S. 
Évaluation :
5

Not a thing. Your representative was friendly very helpful in helping me get what I needed will definitely use again.

Melissa C. 
Évaluation :
5

Great service

Ralph C. 
Évaluation :
5

I had a very good experience here; the clerk was exceptionally nice and helpful.

James P. 
Évaluation :
5

Very friendly and fast service. A++

Robert S. 
Évaluation :
5

Nothing. I had a very pleasant experience. The woman working was very nice and the experiencedefinitely exceeded my expectations.

CHRISTINE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFEREY I. 
Évaluation :
5

Not a thing- we were very pleased with the staff and the service.

MARLEEN K. 
Évaluation :
5

Your rep was amazing.. very friendly

Marylou J. 
Évaluation :
4

Thanks Lisa for the friendly service!

Maria P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Morristown P. 
Évaluation :
5

The female at the desk was awesome. I loved her!!

MALACHI W. 
Évaluation :
5

Lisa was very friendly and helpful and made the entire process easy.

Jeffery W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

george K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wayne B. 
Évaluation :
3

Truck had ice all over back of truck and door would not even close I almost fell getting in to break the ice away not good for someone who had 53 back surgery's to do this and not safe at all

William S. 
Évaluation :
5

The employees were fantastic and always helpful. During this trying time to have people like this is greatly appreciated. Would definitely recommend this location.

Mary D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Clarence W. 
Évaluation :
5

Lady was wonderful and friendly, hooked up the trailer. Gave us the run down and inspection we didn't get at the previous location in Texas. This was the complete opposite of an experience this time around. Our go to rental place now for sure!

Brendon H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph C. 
Évaluation :
5

No problem , trailer was ready . No paper , trouble free.

SAM D. 
Évaluation :
5

Excellent rental agent and equipment, would certainly recommend to others.

Mark H. 
Évaluation :
1

Equipment in bad shape, dangerous, returned it next day same city and they keep my money , even i have to return it in 3 days and i rented to drop it in another state , i returned it in the same city, they keep the whole money, very bad experiencie, i will never rent again fron u-hual.

Marco S. 
Évaluation :
1

Location was in an old car lot parked on dirt very dark and scary when I returned. Truck bed compartment was completely covered with dirt and dried mud. I had to clean it before I even used it. Then I cleaned it afterwards but it was still dirty from the mud. Then I got charged with a cleaning fee only because I said the truck wasn't clean enough for the next customer. I'm never using this location.

Colleen P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey W. 
Évaluation :
5

The lady at the office who helped us was amazing. I believe her name was Lisa. Thank you so much.

Denise D. 
Évaluation :
5

great people

Ralph C. 
Évaluation :
3

I was highly disappointed with UHaul. I reserved my truck at one location and had to drive over 25mts to get the truck all while accruing additional mileage. Then unfortunately, I was again informed that the drip of location that i originally picked was 5 mts from my daughter's apartment was moved from Oggantz to Philadelphia. Another 30mts and additional miles and gas. This UHaul experience created a lot of stress for me as I was driving all around in a city u don't know well at all in a 15 ft truck picked up and dropped off at locations that were out of the way and far from where I needed to be. I am very disappointed and sad that I was unable to depend on your usually good service.

Dionne G. 
Évaluation :
5

Lisa was absolutely amazing!! We couldn't have done it without her help. Exceptional customer service! Thank you!!!

chris R. 
Évaluation :
5

Lisa was absolutely amazing!! We couldn't have done it without her help. Exceptional customer service! Thank you!!!

chris R. 
Évaluation :
5

Great job ad very convenient for us.

Jodi L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin B. 
Évaluation :
5

Lisa was amazing! So sweet and accommodating! Thank you very much!

Tricia J. 
Évaluation :
5

Great people to work with!

BILL G. 
Évaluation :
2

That truck was a piece of crap.

JEFFREY M. 
Évaluation :
1

Worst ever

Richard B. 
Évaluation :
5

Lisa provided excellent service and was very helpful & friendly. Thanks, Lisa!

Vanessa M. 
Évaluation :
5

Rien

John S. 
Évaluation :
5

Lisa at Southampton Auto was extremely helpful with the entire transaction.

JAMES S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald B. 
Évaluation :
5

stay the same

MARGARET B. 
Évaluation :
5

I can't think of anything that could possibly improve my experience with this particular U-Haul retailer.

Steven M. 
Évaluation :
5

Nothing,I was very satisfied with the overall experience.

Willard J. 
Évaluation :
5

They have the best service I have ever experienced and I have rented enough vans I should have bought one.

Kevin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven M. 
Évaluation :
5

They were extremely helpful during these difficult times of social distancing

Paul R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P. 
Évaluation :
5

Very friendly and helpful staff. Took care for me right away!!

Daniel W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN K. 
Évaluation :
3

The truck I ordered was not at the facility I booked according to the contract I did online. I had to drive about 1/2 mile or so to another facility to pick up the truck. Then that facility did not have the dolly I had ordered online days before. I had to drive back to the first facility and sign a separate contract to pick up the dolly I requested. The truck was new , however, having only a little over 300 miles on it. The dolly looked likewise new, but it was immaterial as I had to run around to get it. Neither facilities credit card machine worked when I placed my chipped credit card in the slot so more time was wasted as they had to manually enter it on their computer. I honestly don't know why I bothered filling out all the information online for them days in advance when they needed to re-type everything into their computers. So much for cutting your check in time in half!

Albert H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
2

The equipment was clean and the staff was very friendly. But the trailer was broken and this caused major concerns the next day when driving. I then had to unload the trailer and transfer all contents into a truck at a different location. This pushed our plans back by 12 hours and caused major safety concerns when driving the trailer.

Daniel U. 
Évaluation :
5

Great experience and very good selection of vehicles. Staff were very accommodating and friendly. Would recommend to anyone needing a Uhaul and would use again if needed.

ROBERT D. 
Évaluation :
5

Jeff greeted me at the door and was very polite and kind to the customers. Very friendly and attentive. The kind woman at the fest was quick assertive and very helpful and got me on the road to do what i needed to quickly! They had a well stocked supply and the rental was very clean. Je les recommanderais sans hésiter!

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

Nothing. I enjoy my rental experience with Southampton Auto and plan on renting all of my U-Haul equipment from here as I will be in need of equipment regularly for my business.

Carl T. 
Évaluation :
5

Excellent service and new equipment

LARRY K. 
Évaluation :
5

Lisa was very helpful and friendly.

robert Z. 
Évaluation :
5

Excellent rental experience. Staff was very personable and experienced. I will definitely be renting from this facility again in the future.

Carl T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill G. 
Évaluation :
5

Southampton Auto Center 1831 Rt 206 Southampton, NJ 08088 was excellent. Very friendly and courteous!!!

MICHAEL B. 
Évaluation :
4

We were charged a N J Domestic Security Fee that we were not told about before the rental. We had a lock out,and were told we had to call lock smith,later I found out that was not the case.

BILL A. 
Évaluation :
5

This location was both friendly and extremely helpful. We were turned away from several other locations, even after making a reservation. I would definitely recommend this site to anyone looking to ease the stress of a move.

Ashley G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C. 
Évaluation :
4

The trailer had all of the tail lights blown out on the right side. NO stop lights, turn signals or tail lights.

Kenneth Y. 
Évaluation :
5

The woman that helped us was amazing! She was so helpful with the whole pick up process! We will definitely be using this location in the future instead of two other locations that are less than two miles from our home. Merci.

ELIZABETH D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Thomas D. 
Évaluation :
5

Mrs Giberson, who checked us in, is excellent working with customers.

JAMES Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNELESE L. 
Évaluation :
4

We requested to pick up the trailer at a location close to our home we put the rental request in months before the actual move so you had plenty of time to get one to that location yet we were forced to travel 40 miles to pick it up ..unacceptable

Robert J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wilfredo T. 
Évaluation :
5

Great staff. Friendly felt like family .

Nicolas A. 
Évaluation :
5

/n/a

TOM T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley O. 
Évaluation :
5

The online pickup process is rather confusing. I did not know ahead of time I would need some sort of verification other than my drivers license, such as an alternate contact or picture of the contract. One would assume with a mobile check in nothing like that would be required.

David V. 
Évaluation :
5

Used this location twice and they are great!

Beth M. 
Évaluation :
3

The people were very friendly and helpful. They were able to recover from a computer issue by using paper. This helped keep us customers moving. Appreciate that.

Paul G. 
Évaluation :
1

I returned my rental on Sept the 28th mid afternoon and the person on location took the keys and contract and told me his wife would take care of it when she came to work. On Oct 10th U Haul in New Jersey contacted me and wanted to know where the truck was. I informed them I had turned it in but could not remember the exact address of the business. I told them it was an Auto repair Center close to Marlton New Jersey and that a man and his wife ran the business. The lady from U Haul said she thought she knew who I was talking about and that she would take care of it. The Supervisor of this area called me and told me I was responsible for this truck and that the location did not have the truck so I tried to locate via google which one I had been to. I gave two options as I wasn't sure. The first option was not it but the second option was the original one I had mentioned to the lady I spoke with. The Supervisor informed me they had been contacted and did not have the truck. I told him I was sure it was that location and so he called them again and then low and behold it was there. TERRIBLE!!!!!!!

Rickey P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ross V. 
Évaluation :
5

Make sure Lisa gets a hug.

Mark M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul O. 
Évaluation :
5

Absolutely nothing They were beyond friendly and helpful Super fair with pricing Putting the customers needs first First time at this u haul Never had a nicer smoother renting experience DMCD

DIANE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD T. 
Évaluation :
5

They had many utility trailers to choose from. Most of them were in like brand new condition.

charles G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allison V. 
Évaluation :
5

She was super sweet and helpful!

JOSEPH G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

They were very accommodating. We rented a trailer for a one way move in and halfway through our trip realized we are going to need the trailer to bring stuff home. We called and explained our situation and they worked with us and made it happen.

Sandy H. 
Évaluation :
5

This location is the best ever! Southampton Auto. Lisa was very pleasant, efficient, and really worked thoroughly to make sure I had everything that I would need.

MICHELLE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUE V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM B. 
Non reviews have been submitted for this location.

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