Évaluations des clients Southampton Auto Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Southampton Auto Center

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JAMES Y. le

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Mrs Giberson, who checked us in, is excellent working with customers.

ANNELESE L. le

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Le client n'a pas laissé de commentaire.

Rickey P. le

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I returned my rental on Sept the 28th mid afternoon and the person on location took the keys and contract and told me his wife would take care of it when she came to work. On Oct 10th U Haul in New Jersey contacted me and wanted to know where the truck was. I informed them I had turned it in but could not remember the exact address of the business. I told them it was an Auto repair Center close to Marlton New Jersey and that a man and his wife ran the business. The lady from U Haul said she thought she knew who I was talking about and that she would take care of it. The Supervisor of this area called me and told me I was responsible for this truck and that the location did not have the truck so I tried to locate via google which one I had been to. I gave two options as I wasn't sure. The first option was not it but the second option was the original one I had mentioned to the lady I spoke with. The Supervisor informed me they had been contacted and did not have the truck. I told him I was sure it was that location and so he called them again and then low and behold it was there. TERRIBLE!!!!!!!

William K. le

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Le client n'a pas laissé de commentaire.

Ross V. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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Make sure Lisa gets a hug.

Paul O. le

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Le client n'a pas laissé de commentaire.

DIANE M. le

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Absolutely nothing They were beyond friendly and helpful Super fair with pricing Putting the customers needs first First time at this u haul Never had a nicer smoother renting experience DMCD

EDWARD T. le

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Le client n'a pas laissé de commentaire.

charles G. le

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They had many utility trailers to choose from. Most of them were in like brand new condition.

SANDRA P. le

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Le client n'a pas laissé de commentaire.

John G. le

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Le client n'a pas laissé de commentaire.

Allison V. le

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Le client n'a pas laissé de commentaire.

JOSEPH G. le

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She was super sweet and helpful!

John G. le

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Le client n'a pas laissé de commentaire.

Sandy H. le

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They were very accommodating. We rented a trailer for a one way move in and halfway through our trip realized we are going to need the trailer to bring stuff home. We called and explained our situation and they worked with us and made it happen.

MICHELLE R. le

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This location is the best ever! Southampton Auto. Lisa was very pleasant, efficient, and really worked thoroughly to make sure I had everything that I would need.

SUE V. le

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Le client n'a pas laissé de commentaire.

WILLIAM B. le

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Le client n'a pas laissé de commentaire.

BRIAN N. le

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Lisa is awesome.. Everything from getting correct vehicle, scheduling and executing to returning.

DERRICK G. le

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Lisa was the best!!! She was the nicest most helpful person to deal with. She made the moving process a little less stressful! Thanks Lisa for taking care of me! Derrick “The wrestler”

John S. le

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Truck was brand new, Lisa was WONDERFUL! she did a tremendous job! I would recommend them to everyone.

Douglas W. le

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5 stars!

ROSE B. le

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Great customer service and friendly staff.

Charles P. le

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The rental went better than I could have hoped. The service was very friendly and quick. I cannot say enough about how pleased I am.

gina C. le

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Le client n'a pas laissé de commentaire.

MICHAEL S. le

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Website wont work for changing or viewing orders. My email said one location and my text updates said another. There was no way to check online where my uhaul would be, I had to call the uhaul company number.

Antonio S. le

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The owner Lisa was very friendly and made you feel like you were family and made sure that all your questions were answered.

PAUL V. le

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Le client n'a pas laissé de commentaire.

JAMES V. le

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Lisa was FANTASTIC! ..this is the 4th time renting from her uhaul location (moving the entire home) even though I have two other locations closer, I will take the extra miles to rent with Southampton. ..Lisa has been so accommodating I have one more rental before we are fully moved, I only hope I find a uhaul center as customer focused as this one!

Claire C. le

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Lisa was amazing with the entire experience. She’s very personable and was super understanding to me. Thank you for making a stressful time- not so stressful!

Benjamin W. le

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Very friendly, easy and efficient pickup.

Joseph S. le

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Le client n'a pas laissé de commentaire.

Kristopher K. le

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Le client n'a pas laissé de commentaire.

Kahle W. le

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Le client n'a pas laissé de commentaire.

RENARD W. le

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Have the truck that I reserved. I reserved a 26’ for a 4 bedroom move and had to use the 15’ they left the key for. Had to throw a lot of my furniture away because I ran out of room and had to close on my house the next day. And then got charged for an extra 3 days when I was told I can keep the truck for those days because of the mistake. Since nobody responded back I’ll express my disappointment and dissatisfaction on social media unfortunately.

JOE C. le

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Le client n'a pas laissé de commentaire.

Derrick C. le

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Local assistance was great, trying to get help on the 1-800 number was terrible. If the owner wasn’t there in a Sunday I would have been in trouble because the 800 operator kept referring me to the website that wasn’t working in the first place.please send a big thank you to the employees that helped me!

Richard C. le

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Nothing

ROBERT F. le

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Lisa was very helpful and gave me some good suggestions regarding the trailer. Wished me a safe trip and even gave me a hug!

JASON H. le

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Great service!

JAMES V. le

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once again Lisa, was great!.. i had a break down with our tow vehicle and was going to be late bringing back the trailer..the parking brake would not release and did not realize it, drove the vehicle until the brakes caught on fire!.. she stated take care of your family first and do not worry about the trailer.. she did not charge me for the extra day.... they are great people and will rent with them again for sure!

Ann L. le

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Le client n'a pas laissé de commentaire.

Barry H. le

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Le client n'a pas laissé de commentaire.

Robert F. le

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Drop off process took less than 10 minutes.

Donald B. le

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Le client n'a pas laissé de commentaire.

JAMES V. le

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At first when I chose this location i was a little leary because I read the only review on line It was not good BUT I had the oppoite experience! Lisa was an absolute gem to work with!.. the whole experience was fantastic! she was very accommodating to my needs.. we decided that a two way contract made more sense (much cheaper!) but because of the very bad weather that I would have had to travel through to get the trailer back to them, they did not charge me for the extra day I needed to travel back... I would highly recommend Southampton Auto Center if you need to rent a U-Haul...

Cyprian C. le

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Great service!

Andrew S. le

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They were very helpful and informative.

Carol H. le

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Le client n'a pas laissé de commentaire.

Thomas E. le

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Le client n'a pas laissé de commentaire.

Stephen H. le

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Le client n'a pas laissé de commentaire.

chris P. le

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Le client n'a pas laissé de commentaire.

Kathryn B. le

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Le client n'a pas laissé de commentaire.

Dale T. le

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Le client n'a pas laissé de commentaire.

Keith B. le

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Le client n'a pas laissé de commentaire.

David C. le

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Le client n'a pas laissé de commentaire.

NICK B. le

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Le client n'a pas laissé de commentaire.

MELISSA P. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Lisa of Southampton Auto Center is excellent to do business with. She genuinely cares and she makes the entire truck rental experience as easy and flawless as possible. You get what you need at a very reasonable price and Lisa makes it easy and fun. You go there for business and you leave there with a friend. Five star, class act place!

ANN C. le

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Le client n'a pas laissé de commentaire.

ROGER J. le

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Le client n'a pas laissé de commentaire.

judith P. le

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Le client n'a pas laissé de commentaire.

JOHN J. le

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Le client n'a pas laissé de commentaire.

Alycia A. le

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Le client n'a pas laissé de commentaire.

Kevin H. le

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Le client n'a pas laissé de commentaire.

Mary V. le

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Le client n'a pas laissé de commentaire.

Bonnie M. le

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Make the pricing clearer Trucks need power side mirrors

victoria W. le

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I was having trouble locating a 20” truck on a busy weekend until I called Lisa at the Southampton U-haul at Rt 206 & 70. She was so helpful and made the pickup and delivery simple. The truck was brand new too! Great experiences and excellent customer service. Thank you alisa!!

Peter K. le

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Le client n'a pas laissé de commentaire.

tomasa C. le

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Le client n'a pas laissé de commentaire.

Sheldon R. le

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Le client n'a pas laissé de commentaire.

Cocee B. le

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This location provided excellent customer service, fast check out, showed me how to hook transporter.

Matthew S. le

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Le client n'a pas laissé de commentaire.

MIKE F. le

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Great service!

Daniel F. le

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Le client n'a pas laissé de commentaire.

Ed B. le

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I’m hoping that my next rental will have a faster pickup.

Brian D. le

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I had an absolutely wonderful experience. The staff was very friendly and polite.

Brian S. le

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Le client n'a pas laissé de commentaire.

Tom W. le

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Le client n'a pas laissé de commentaire.

JOHN W. le

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Great customer service. Explained as aspects of trucks and what to do if I had any problems. Thank you

Joe H. le

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Lisa and her staff were professional, knowledgeable and just a joy to deal with. Not getting a trailer at my usual uhaul loacation turned out to be a real that! Thank you Lisa:)

james S. le

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Made an on-line reservation to pick up a 20' truck at 4:00pm and waited for 1 hour to get it because the employee at the pick up location was on the phone attempting to sell a vehicle. We waited for 1 hour to complete a transaction that took less than 10 minutes. We had limited availability as far time and manpower and so, had to move our belongings on a Monday evening. Waiting for one hour severely cut into the already limited timeframe we had to get our things moved. It threw our entire night off. Very disappointed.

William G. le

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Le client n'a pas laissé de commentaire.

Willie L F. le

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Customer service was awesome, outstanding; don’ Change your operation procedures at this time. I have used U-haul year after year for 5 yrs running , this location is by far the best I’ve encountered. Sgmfloyd U.S. Army.

Bryan L. le

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Le client n'a pas laissé de commentaire.

Joann H. le

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Great people and service THANKS

Kortney S. le

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The representative changed my reservation to hometown for some reason and my reservation had to be put in again. When they put my reservation in again they picked a random drop off location even though I gave them a specific address I wanted to drop off. I was told the Uhaul can be dropped off at any location but when I went to drop it off the man at the drop off location told me I could get charged a large sum for dropping it off at another location.

Lisa P. le

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I originally made the reservation for a 2-day rental of a trailer. Your routing agents were sending us an hour out of our way to pick it up, which was completely unacceptable especially when I asked to drop it off closer and was told I would have to pay a drop-off fee. It felt like a scam and as though I was being ripped off!!!!!! At that moment I was done with U-Haul! However, on a whim, my husband made us stop at Southhampton Auto Center, as we were passing by and saw a bunch of trailers sitting all over their property. We inquired about a reservation, and they were over-the-top helpful, got us exactly what we needed and were incredibly nice....unlike your customer service agents. Will only be dealing with Southhampton Auto Center going forward, since they understand customer service, relationship and quality in their work!!!!!!! Thank you Lisa at Southhampton Auto Center!!!!!!!!!

james F. le

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pre-registering did not speed up the pick up process. I would not recommend because it is too far to anyone I know. I was allowed to make the reservation for a pick-up location 10 minutes from me. I was switched the this location which was 40 minutes from me. Having a reliable registration system will help others.

Jeff M. le

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Lisa is amazing!!!! Will only rent from her!!!

Tyler T. le

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I reserved my trailer 2 weeks in advance in order to make sure there would not be any service issues. Regrettably when the time came to pick the trailer up there was no trailer available (after being assured multiple times there would be one). Instead of aiding in my trouble, U Haul employees from multiple locations, and U Haul corporate employees sent me on a wild goose chase to find a trailer and made no effort to mend the situation. Instead of being hospitable and respectful, I had to drive an extra and unnecessary 3 hours total to receive my trailer, and caused me to be behind schedule for my plans. I am very disappointed in U Haul’s service and will not be using U Haul services ever again.

FRANK P. le

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Le client n'a pas laissé de commentaire.

DONNA W. le

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Le client n'a pas laissé de commentaire.

PAUL B. le

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They went above and beyond to help me rent a truck. I would defiantly recommend doing business with this location.

Loretta V. le

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Best experience ever!!!

Mary M. le

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They were super friendly. Lisa made the whole process very easy. I would recommend this location to anyone looking for a U-HAUL truck rental.

Raymond H. le

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Le client n'a pas laissé de commentaire.

Charles K. le

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Le client n'a pas laissé de commentaire.

Anthony P. le

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Le client n'a pas laissé de commentaire.