Le client n'a pas laissé de commentaire.LEON W.
Customer Reviews for Southern Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Waldorf, MD 20601
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 3h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Overall good experience and rental. Rates are still a little high in comparison. MerciDuane P.
Le client n'a pas laissé de commentaire.LOUIS C.
Le client n'a pas laissé de commentaire.DEROGERA T.
Every thing when well.Rudolph B.
Excellent customer serviceFrancine J.
Le client n'a pas laissé de commentaire.Langford W.
Le client n'a pas laissé de commentaire.ANDRZEJ M.
Le client n'a pas laissé de commentaire.KEVIN R.
James was great. Thank you !CHADE H.
Le client n'a pas laissé de commentaire.JOSE R.
I can't think of anythingJOHNNY W.
Le client n'a pas laissé de commentaire.BRIAN B.
Le client n'a pas laissé de commentaire.Stephon M.
Le client n'a pas laissé de commentaire.HUMBERTO G.
Please clean the inside cabin of the Uhaul trucks. The inside was so filthy that I couldn't believe that in the midst of a pandemic that this was even offered to customers to use. It was dusty, the windshield was held together by tape, it looked like someone spilled something in the cup holders and on the floor and never cleaned up. It was so filthy that I did not even want to touch anything in it. Please consider the health and welfare of others when renting your equipment. You may want to share what your COVID cleaning protocols are.TANYA C.
Le client n'a pas laissé de commentaire.LEONARD D.
Le client n'a pas laissé de commentaire.Allen R.
The person assisting me was very helpful!!!DEWAYNE W.
Le client n'a pas laissé de commentaire.RACHEL M.
Le client n'a pas laissé de commentaire.ROBERT B.
Le client n'a pas laissé de commentaire.TERRANCE D.
Le client n'a pas laissé de commentaire.HENRI E.
I was over chargeLORETTA C.
*The Staff Was Helpful & I Appreciate That! 1. Minor Improvement Suggestions: a. Fix "Rattle" Noise in the Rear b. Wash the Exterior of the Vehicle More Often c. Vaccum or Cover the Seats d. Hose Out Rear with 99,9 % Disinfectant (Bleach Mixture) Thank You. ðŸ™‚MARVA W.
Courteous staff and helpful. They did a great job. Merci.Christopher L.
Rick made the entire process so easy. He and his staff are great. Rick is very professional , knowledgeable and friendly.BRENDA E.
Le client n'a pas laissé de commentaire.LaTonya M.
Very helpful, ready when promised quick checkout and excellent customer service.WAYNE R.
Le client n'a pas laissé de commentaire.NATHANIEL G.
Young guy who was just learning the uhaul system/process was outstandingâ€¦Darryl L.
Le client n'a pas laissé de commentaire.TIMOTHY S.
Le client n'a pas laissé de commentaire.Marie V.
Le client n'a pas laissé de commentaire.SEAN G.
This location couldn't process my rental request at first, but was then able to, I hope my account is in good standing.CHARLES N.
Keep doing what you're doing my experience was excellentLois S.
Nothing. Everything was great !CHADE H.
Very pleasant and helpfulKIRKANTHONY B.
Le client n'a pas laissé de commentaire.Antonio B.
You all are great! Thanks againJennifer H.
The best experience with Uhaul in Maryland. Rick is super awesome very thorough with the explanation of the rental and very kind! Kudos to the entire team but thank you very much Rick I truly appreciate you!JENNIFER H.
Talk to the owner who didn't check the truck prior to giving it to me. He just filled out the paperwork without checking it. First time I've ever experienced something like this. I contacted the owner and he said â€œyou signed the contract before checking it, oh well. Im sorry I can't help youâ€. I was charged for not putting the fuel gauge back where it was but in fact I did. It was only 9 I was asking back, it's the principal of it.KENNETH B.
Excellent experience great job ðŸ‘Philip T.
I would like to point out that Rick was very professional ,courteous and accommodating.Keniel M.
Oil was spilled in truck however the uhaul manager or attendant was aware and made it known. Wrong key was in box, key was for the van when I ordered a 10' truck. Receptionist did not seem to know the difference between the van and the truck when I called and confirmed prior to pick up. Truck was new and clean except for oil spill in back by previous renter.Ebony M.
Rick gave me great service he went above and beyond to get me going couldn't be happier thanksRichard N.
Le client n'a pas laissé de commentaire.Ken L.
Love the new online check in and drop off super efficient!Felecia N.
I never received the discount of the cleaning amount, for the dirty trailer. Apparently no one noticed that the flip-down-ramp tail gate collects leaves and dirt from people sweeping or rinsing the open trailer out. Thus when the tailgate was dropped at my location to load, I received a large pile of debris dumped on my property and a ghastly cloud of dust all around. I should have received a deducted amount equal to the cleaning amount that the previous customer should have paid.Donald S.
Le client n'a pas laissé de commentaire.Denise A.
Perfect for my needs.Adrian B.
Le client n'a pas laissé de commentaire.ELDRED G.
Le client n'a pas laissé de commentaire.TOSHA B.
Nothing. It was very efficient.LAWRENCE M.
Le client n'a pas laissé de commentaire.OUYANNA M.
You have to hiring good people for customers service. Because Wednesday June 9 0,2 I went to rent a pickup truck for emergency , there were a lot of trucks parked outside. But there is a lady who said we don't have any vehicles to rent, I told her please is a lot of trucks outside. She said it's not available and she was really mad. But when I'm go online to check. I was really shocked because all of the trucks was available and reserved one same time because I'm really need truck but she doesn't want service me but thanks for the guy was beside her for service me. I'm serious I hate this company right now because herSOUFIANE B.
Le client n'a pas laissé de commentaire.LEIMARIE T.
Le client n'a pas laissé de commentaire.BRIAN A.
Le client n'a pas laissé de commentaire.TEVIN L.
Good serviceDEYVI M.
Waldorf Tire Pro has always been a great place to do business.Cynthia M.
The key drop off did not match the photo of the key drop off. Spent 15 minutes walking back and forth between the two vehicle locations looking for the key drop box from the photo. When trying all the door knobs found a drop box for automotive repair. In small print, it said uhual key drop off.Shawn H.
Le client n'a pas laissé de commentaire.Walston D.
There is nothing you need to do. My truck was ready to go when I arrived.Linda K.
Good customer servicePAUL D.
Le client n'a pas laissé de commentaire.Mercedes K.
The only thing I would change is to have the orange Key Drop box like in the picture during the â€˜Return the Truck' video. I was confused where to bring it, because it wasn't present. But honestly, they have this â€˜No Contact' system down to a T. I thoroughly recommend and appreciated how well organized and simple and easy the process was from start to finish. Thanks! ðŸ˜ŠElizabeth A.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Mark C.
Le client n'a pas laissé de commentaire.NATASHA B.
Le client n'a pas laissé de commentaire.Mia C.
Everything went well. They answered my questions and explained thoroughly all details.PAULA H.
Le client n'a pas laissé de commentaire.Timothy E.
Make sure Rick is working that day, he's great!Robert S.
Le client n'a pas laissé de commentaire.Tony W.
No improvements neededJAMES F.
Le client n'a pas laissé de commentaire.Haylie G.
Le client n'a pas laissé de commentaire.Bryan T.
Le client n'a pas laissé de commentaire.Ashley H.
Le client n'a pas laissé de commentaire.Elner T.
You'll need to provide wifi at these locations as check-in took about 40 minutes to complete and I was charged one extra rental period. And also the rental time should start when the check-in is completed so it won't eat of the rental time (4 hours in town rental).Marius A.
Great professionally and courteous.George P.
Le client n'a pas laissé de commentaire.Anthony W.
Le client n'a pas laissé de commentaire.Craig B.
Le client n'a pas laissé de commentaire.Darren B.
Le client n'a pas laissé de commentaire.BRIAN E.
Le client n'a pas laissé de commentaire.Steven C.
The tail gate was broken and no one told me. I won't be renting from uhaul ever.Eddy J.
Convenient that I could pickup/return outside of hours!Elizabeth C.
Nothing everyone and everything was exceptional and curiosity.LAJUAN W.
Le client n'a pas laissé de commentaire.CHRISTIANLUIS G.
Nothing keep up the good work. I will rent again. Thanks U- Haul.Barrett L.
This was the WORSE customer service I had ever received from a U-Haul office. I walked in and was completely ignored by the guy who was supposed to help me. He was on the phone talking very loud. A young lady informed him that I was waiting just to get a pick up truck. Instead of addressing me after the first call, he ignored me completely and got into another phone call. I was standing there for at least 45 minutes and he pretended as if I were not even there. Finally, another lady who was there the entire time finally acknowledged me and asked if she could help since it was so obvious the guy was being rude to ignore me for such a long time. I only stayed there that long because I really wanted to see how long this guy was going to ignore me. I WILL NEVER again go to that location. I know this is not the way I'm usually treated at U-Haul. Someone really needs to talk to that guy there about customer service. If he only told me to wait for him for a few, I would have understood. The fact that he ignored me the entire time he sees me standing there waiting for him was demeaning to say the least. This is a very small location and I am pretty certain you will know who I am referring to since he might be the only guy working at that location on 12/28/20.edouard J.
Excellent service à la clientèleKeona F.
Nothing great service thank you all .TONEY D.
The only thing was that i requested a dolly and when I picked up the truck, there was no dolly. But the truck performed perfectly.Reginald B.
Not a thing, very clean and customer service was excellentJAMES O.