Very good customer support - always friendlyRALPH G.
Customer Reviews for Southern Truck Outfitters
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Enterprise, AL 36330
(E Of Bypass)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 12/25/2021: 8h30 am à 5h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Donald D.
Location was closed on Sunday, but drop off was easy.JOEY H.
Le client n'a pas laissé de commentaire.WILLIAM R.
Nothing. Very friendly and helpful.DORMADONYELLA S.
Turn in was quick. Nice place nice folks. Would do business there again.William P.
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.Kenneth Q.
Le client n'a pas laissé de commentaire.yolanda L.
Le client n'a pas laissé de commentaire.KATHERINE L.
Le client n'a pas laissé de commentaire.CHARLES F.
The rental place was great but your online return malfunctioned and it took me an hour and 4 tries to return the truck so I won't be recommending the after hours returnElizabeth g E.
continue your great customer serviceEDWARD A.
Le client n'a pas laissé de commentaire.FRANK A.
Le client n'a pas laissé de commentaire.AMY H.
I'm disappointed that I returned a car hauler two days early and I get changed a night return rate. This is completely ridiculous. I want the night return rate removed from my credit card.Andrew T.
Have blankets and supplies pre-loaded onto truck for quicker checkout. Wear masks during Covid.Sharon A.
Le client n'a pas laissé de commentaire.Katherine L.
Very helpfulRoland M.
Le client n'a pas laissé de commentaire.Kiker M.
Le client n'a pas laissé de commentaire.William J.
Le client n'a pas laissé de commentaire.Dale R.
They were very helpful and informative. They accommodated my needs, so I would highly recommend them.Magricely D.
Both pick up/drop off locations were a great help. Mike at the drop off location was very friendly & happy to assist with any questions I had. The trucks brakes may need serviced, they were squeeling for the entirety of the drive. & The driver side window had a loud draft that sounded like the window was down for the entire drive.Parker T.
Le client n'a pas laissé de commentaire.Heather W.
Very nice and helpful people!!timothy S.
Le client n'a pas laissé de commentaire.ROBERT A.
Le client n'a pas laissé de commentaire.Derek H.
friendly and professional thank youKevin M.
Maintain the equipment more efficient.MICHELLE B.
Le client n'a pas laissé de commentaire.Billy O.
Le client n'a pas laissé de commentaire.Betty R.
Excellent customer service at this location.Patrick R.
They were very helpful and nice. Their customer service was great and their location was welcoming.Andrea M.
I rented a uhaul at 10:30 am from this location, returned it approximately around 6:30 pm the same day; the location was closed. Upon receiving my receipt I noticed I was charged for two days rental and two days insurance. I don't know if I was overcharged for mileage bc unfortunately I didn't check the mileage myself. I called this location and was told I was one of the ones that was effected by a glitch in their system and I'd be refunded I'm 24 hours. After 72 I attempted I notice I had no refund. I called the 1-800 number & was told a refund amount was NEVER requested. The issue is now being investigated but I better receive my refund?? DO NOT GO TO THIS LOCATION. I've been dealing with uhaul for years and have NEVER experienced this type of issue! But they better return my damn money!!!LYDIA F.
Great service. They took my evidence documenting the damaged condition in which the tow dolly was dispatched to me. They made it a pleasant experience for me. Thank you U-Haul of Level Plains Alabama (Enterprise, AL)Reuben W.
Le client n'a pas laissé de commentaire.Ryan H.
Le client n'a pas laissé de commentaire.Ryan H.
Le client n'a pas laissé de commentaire.Sophia G.
Le client n'a pas laissé de commentaire.Darin M.
Trailer could have been cleaner inside. The tires were getting old and that may have contributed to one of them slowly losing pressure. The staff was helpful otherwise.David C.
Everything was great !Kelvin F.
Staff not friendly.Adam W.
Everything was great.WADE B.
Le client n'a pas laissé de commentaire.ross B.
Le client n'a pas laissé de commentaire.Roy T.
Le client n'a pas laissé de commentaire.Andres L.
Very helpful.michael S.
nice to deal with and equipment operated great thanks greggreg B.
Continue to do what you're doing!JOHN T.
Le client n'a pas laissé de commentaire.paul C.
Carol at STO in Enterprise was fantastic to work with.Andrew E.
Le client n'a pas laissé de commentaire.KIM G.
Le client n'a pas laissé de commentaire.bruce H.
Le client n'a pas laissé de commentaire.JOHN T.
Le client n'a pas laissé de commentaire.Denise W.
Le client n'a pas laissé de commentaire.Keith C.
Southern Truck Outfitters represents the U Haul brand in the most professional manner possible. The service was excellent and I will be using them again and again. Great job!jeff W.
Le client n'a pas laissé de commentaire.WADE B.
Le client n'a pas laissé de commentaire.josef G.
Le client n'a pas laissé de commentaire.JUDY H.
The back of truck still had sand in it, also passager seat had pet hair in it. Over all truck was in good shapeandy M.
Be truthful about you re-phone and when you will get it backmichael H.
Le client n'a pas laissé de commentaire.Brad A.
Le client n'a pas laissé de commentaire.paul D.
Friendly courteous service personnel.Andrew L.
We loved the truck (10ft) we rented. It was quick, agile and able to get into tight spaces. Unfortunately it did not come with a ramp, which made loading heavy oversized items difficult. The double bumper also made loading a challenge, due to the double step up required to get into the cargo bay. Great truck, that is absolutely the right size, which only needs a ramp to be perfect.Mary T.
turn in of equipment was good, I had extra boxes that wasn't used in the move that I wanted to sell back, not happening at this location, now I'm stuck with about 15 extra large boxes that I will further clutter up my area.joe R.
Le client n'a pas laissé de commentaire.TARA F.
Le client n'a pas laissé de commentaire.Arthur S.
I called Uhaul 800 number because all the location's were closed and actually I ordered a 25 foot because I was told that the 26 was alot more than the 25 foot , I went to pick it up and I was told that the person on the other end had reserved a 20 foot truck , I was upset because we had to make more trips so that means we we're charged more miles .Melinda W.
Le client n'a pas laissé de commentaire.Andy K.
Truck was a little dirty in the cab but not bad.Alonzetta L.
The reason I answered N/A to the one questions is because I did not have to deal directly with anyone or go inside at my drop off location. But it was very easy to get the truck into the area to be dropped off and when I called to find out the holiday hours the person was very friendly & explained the procedures.Minyon L.
Le client n'a pas laissé de commentaire.RICHARD G.
nothing. excellent ease for picking up or dropping off equipment.john J.
Le client n'a pas laissé de commentaire.Donald J.
The rep from the enterprise location on hwy 134 was very rude & unprofessional. The location I made my reservation didn't have the size truck I need so I had to pick it up at a different location. I requested insurance b/c we were traveling over 300+ Miles oneway and when my husband picked up the truvk I received an ema with an incorrect amount which was minus the insurance. When I informed my husband he called back and the rep stated that she took it off and that she will add it back if he brought the truck back. I called b/c reservations was in my name she told me My it was on there but my husband declined (which was not true) and she was very nasty with a smart mouth. I don't recommend this location AT ALL!!VERNON M.
I felt that I was over charged I was qoated 1 200 $plus dollars Before insurance And when I said I can't afford it She said that oh the price just changed To 900 plus dollars and when I was checking the week prior I was told 450 $-550 $From there to California ! So at 9 miles to the gallon the entire trip cost me about 2 000 $minus hotels and food Don't get put into a situation that you get bent over the table!!!WILLIAM H.
Le client n'a pas laissé de commentaire.BOBBY E.
Staff was very disorganized and took 75 minutes to sort through processing an exchange in their own computer system.Richard S.
Le client n'a pas laissé de commentaire.JOEY S.
Le client n'a pas laissé de commentaire.AARON H.
The customer service was lousy, they didn't hook up the trailer, they were rude when I informed them some lights weren't working and they had to send someone to repair it, they trailer was dirty inside and the vinyl was all torn off the outsides of the trailer and not documented. I could go on and on but, it was a horrible experience from a loyal U-Haul customer!Ryan H.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.Morganne L.
Le client n'a pas laissé de commentaire.JEFFREY T.
No improvement needed. If it's not broke, don't fix it.Marcus H.
Le client n'a pas laissé de commentaire.JERRY R.
Le client n'a pas laissé de commentaire.johathan A.
Le client n'a pas laissé de commentaire.JERROD R.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.MARK J.
Le client n'a pas laissé de commentaire.FRANK R.
Highly recommend if you need a uhaul rental. They are very helpful and everything was there as promised. Will use them again for our next rental. Thanks!!!KIM G.
Very helpful and accommodating,RONNIE R.
Le client n'a pas laissé de commentaire.JAMAL H.
Le client n'a pas laissé de commentaire.Todd A.
The ladies were very nice.ROBIN R.