Évaluations des clients Southside BP

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Southside BP

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Adrick I.
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Le client n'a pas laissé de commentaire.

Clifford S.
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Trailer appeared as if it had not been washed in a couple of years. Had a green tinted to it from being parked under trees for an extended time.

Kelly T.
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The man handling the rentals could not speak English at a proficient level. He also did not know what he was doing. It was extremely frustrating and took excessively long. We would've left if we didn't have a broke down vehicle and absolutely need the vehicle hauling trailer.

Timothy M.
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Le client n'a pas laissé de commentaire.

April B.
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I paid in advance for a furniture and an appliance dolly and did not get either one. The checkout process should be more expediant when customers set up online.

Charles A.
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Le client n'a pas laissé de commentaire.

Michael C.
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Le client n'a pas laissé de commentaire.

wille S.
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Le client n'a pas laissé de commentaire.

Jason W.
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Le client n'a pas laissé de commentaire.

Stephen L.
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Le client n'a pas laissé de commentaire.

Stephen L.
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Le client n'a pas laissé de commentaire.

Robert E.
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Le client n'a pas laissé de commentaire.

John B.
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tongue of trailer was laying in a huge fire ant mound, got bit several times. It was raining hard and I had to hook it up by myself and I had to search to find a trailer wire off another trailer to hook up my lights. I am a regular customer and never expected this kind of service.

Krasimir S.
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Le client n'a pas laissé de commentaire.

Darnell B.
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I did not agree with the amount I was charged not that anything will be done about it

Mary H.
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The representative there was hard to work with. He told us where to park the trailer and saw us place it where he told us to. After we left he called us back and asked us to come and move it. We explained that this was not possible because we did exactly as he had asked. He was rude and yelling at me on my phone. Once I called UHAUL customer service his whole attitude changed and I made the customer service representative aware of this. He called and harassed my friend as well. We are unsure how he got his phone number since mine was the only listed on the contract. This is very unprofessional. I feel as if the only person he was supposed to call was me because I was the point of contact listed on the contract. This was a horrible experience. He refused to put the trailer in as returned because he wanted us to move it and told me I would be charged double by UHAUL because of this. That's what made me call customer service and explain the situation. They helped get it resolved and explained to him that since we had returned it he had to put it in as returned and should not have told us to put it in that spot if that's not where he wanted it to go. He called me back an hour or so after we got off of the phone with customer service to apologize. I don't know if this was sincere or if he was told to do this by UHAUL.

Bryan B.
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Took me 40 minutes to pickup when I used the fast pickup option. Store had no clue how to process my prepaid rental. This store is a terrible representation of your brand. I'm amazed that they are in your network. NEVER AGAIN!!!!

Carolyn C.
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I feel That the customer should have a representative there to at least explain a little bit about the vehicle to them. Not till the sales clerk at the counter to just give her a key. Also items requested on my reservation order were not present in the vehicle

john C.
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Le client n'a pas laissé de commentaire.

Lisa J.
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Rental was set up for 8:30am, employee renting truck did not show up until almost 10:30am. 2 dollies requested, only one available but charged for both and equipment was covered in spiders, spiderwebs and ants. Called to complain the next day at UHaul customer service and was told I would have a response in two days which NEVER CAME....HORRIBLE CUSTOMER SERVICE ALL THE WAY AROUND...I had one day to move all of my mothers belongings due to her recent death and your company just added to the horror of the situation....

ella W.
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Le client n'a pas laissé de commentaire.

Audrey S.
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Le client n'a pas laissé de commentaire.

Nancy B.
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When I made the reservation I had requested the location on Sinclair dr Sparta Ga to be picked up at 1 PM on Saturday. When I received the confirmation it was at Hwy 15 in Sparta for 4pm. Called was told the Lake Sinclair Dr location did not have the trailer. However they were in the lot. Picked up the trailer. Attendants hooked it up. When traveling the trailer came loose. We were able to hook the trailer up safely. EXTREMELY UNHAPPY. Equipment could have been damaged. More importantly someone could been hurt. Apparently your attendants DO NOT know how to hook a trailer safely. I believe that I deserve a credit

Tamarius S.
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Le client n'a pas laissé de commentaire.

richard F.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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