Customer Reviews for Southside Marathon
(Concessionnaire U-Haul dans le voisinage)

594 évaluations

602 S Jefferson St   Huntington, IN 46750

(260) 358-1646

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 2h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(260) 358-1646

602 S Jefferson St
Huntington, IN 46750

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 2h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK C. 
Évaluation :
3

Amazing! He was extremely helpful, walked the truck with us, pointers, and had a great sense of humor. Process was easy.

LUCAS S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
3

car transport was an hour late arriving. Location is hard to navigate with truck and trailer.

FRANKLIN G. 
Évaluation :
3

The staff was friendly, knowledgeable and expeditious.

ERIC Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurtis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL H. 
Évaluation :
5

Everything went perfectly. Will definitely use U-Haul and this location again!

kim K. 
Évaluation :
5

Tight squeeze for backing in

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jerry W. 
Évaluation :
1

Staff was not knowledgeable at all. They did not explain anything at all I would never let anyone rent a truck from this location.

STEPHEN H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ethan S. 
Évaluation :
4

One young man had no idea if there was anything else needed for turn in and the other needed a bath. The latter also needs an attitude adjustment and his smartas- attitude checked. Probably won't be back.

RANDY D. 
Évaluation :
5

Everything was great. Thank you for allowing us to rent the truck a 2nd day when my sons apt complex changed the move in date without letting us know. We've used Uhaul many times and have been very happy with the service. Thanks so much

CYNTHIA D. 
Évaluation :
4

Service was great..no change necessary

Jamin S. 
Évaluation :
5

Great service all the way around. I used the truck and a open trailer for a little over 2 hours-drove 34 miles. Total cost 104 $. Wish there could be a 4 hour rental. The gentleman owner at the service station was great tho!

JERRY M. 
Évaluation :
5

Everything was handled professionally they were very helpfull and everything happens exactly as expected thank you

Bruce F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carin V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CANDACE P. 
Évaluation :
5

The door on the trailer did not work freely. Besoin d'entretien

MICHAEL B. 
Évaluation :
5

The South Side Marathon team was top notch! going over the basics of the truck. Showing the good do's and common don'ts of driving a U Haul. It was good money and value to make moving day smoooooth..

ADAM H. 
Évaluation :
5

The young gentleman who helped was very kind and helpful. Would do business here again. Have known the owner John for many years amd its nice dealing with a good honest man.

CYNTHIA R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TODD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN D. 
Évaluation :
4

Dropped trailer off after they closed by using U-Haul's app. That was a big help versus trying to adjust my schedule the next day.

Jamison P. 
Évaluation :
4

Wondering why we had a half tank of gas on pickup but were suppose to drop off a full tank.

CHARLES M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacquelyn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allan B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kurtis C. 
Évaluation :
5

They were wonderful to work with. This lessened my stress of having to move some items.

Kim M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LOGAN G. 
Évaluation :
2

Get updated trucks/ fix up current trucks. The truck I received had multiple things wrong with it. The exhaust system had a hole in it and the cab area was outdated. It was extremely hard to drive at night because the lights on the truck were very dim. Clicking noise in the engine etc.

Anthony B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hunter S. 
Évaluation :
2

Pumps need updated to accept “pay at the pump”. I wanted to refill the fuel AT drop off. The office was closed and the pumps can't do that so I had to then drive to a different location just to fill up. (Other than that, I used this location a while back and had no issues or complaints other than the pumps)

Cassie C. 
Évaluation :
3

Covered in snow and we had to clean it off. , refused to hook up car unless I pd more. They hooked car dolly to truck that was it. Never have. I ever had a uhaul place act like this. He doesn't have much room there, seems to me you could find a better location.

judy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pam C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marty J. 
Évaluation :
3

It is really the only place we have in town so it will have to do.

Gerald H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DANIEL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kajsa A. 
Évaluation :
3

It's convient location but the guy Chris was very rude and not friendly at first he started to get better but it was with every customer he was just rude

Jonna S. 
Évaluation :
3

I wanted a pickup truck. It wasn't available at this location.

Patricia G. 
Évaluation :
5

They were on top of everything

GARRY C. 
Évaluation :
3

This was overall a good experience. The manager hooked up the trailer for me. He was very helpful.

RYAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

brook F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander T. 
Évaluation :
4

Only wish van or 10' truck had loading ramp as I didn't need a 15' truck to move a piano. Didn't use a trailer as I'm not accustomed to pulling anything behind my truck. Renee E.

Renee E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LAYNE N. 
Évaluation :
3

Way too many vehicles at this location. It was extremely tight.

Sean S. 
Évaluation :
4

My only problem was - I feel like I was charged for 2 extra miles on the truck that I did not drive. One mile when I picked it up and one mile when I dropped it off. The pick-up mileage before I left was not the same as on my contract, and the drop-off mileage was different also. I failed to take a photo of the speedometer each time to be able to prove the exact mileage.

Renee E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lyndee E. 
Évaluation :
3

There was just enough room to park your truck. So it worked out. It was Labor Day so no one was there which is ok, I was happy with returning it via phone. Little concerned about leaving the back door unlocked with the cart and blankets

TIMOTHY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff D. 
Évaluation :
3

I was told to return my truck & transport to this location. Took transport on Saturday & location is normally open till 5. This was a holiday weekend & they were closed - but UHaul didn't notify me of the situation & I can't unhitch & unchain the car from the transport ! I called 800 uhaul number & they didn't care at all! I had to stop a stranger driving by!! Not cool!!

Cathy S. 
Évaluation :
3

Drop off all not working

michael S. 
Évaluation :
4

Service was quick. We were in our truck and on our way in no time.

JEFFREY W. 
Évaluation :
5

Very handy!

Brenda E. 
Évaluation :
3

I did not receive the blankets as requested, still trying to get a refund on that portion.

Troy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRADY J. 
Évaluation :
4

On line booking was aw-full. Long wait to talk to agent then was rented a car hauler In Decatur Indiana 2 miles from where I was picking up truck (great) but it was your small car hauler. It was not wide enough to get the vehicle on.. The next closes one was 10 miles away but was broken so had to drive 35 miles out of my way to get the one I needed Your web site does not mention different size car transports and the agent never asked.

greg L. 
Évaluation :
4

Only problem I found was with the actual U-haul website to complete the rental contract. The local pickup site was very accommodating and knew what he was doing and got the truck to us quickly.

Nancy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy S. 
Évaluation :
5

John is super great

Gregory L. 
Évaluation :
1

It took several attempts to process the contract and my card was charged the rental amount each attempt further more the after hours charge when I returned the unit 24 hours early is nonsense.I will earn every person I get a chance too about Uhauls hidden fees and borderline false advertisement.

Michael H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
2

Staff should wear Mask

ROBERT K. 
Évaluation :
5

John was especially friendly and very helpful. We appreciated him so much.

ANDREA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH T. 
Évaluation :
2

the place i picked up the truck at was okay. the guy was nice. but the situation i was in was costly as stressful... i was moving from muncie to indianapolis (an hour trip). i confirmed and paid for a truck to pick up in muncie. the day of i was informed that there was no truck available. so they then sent me 45 minutes that i had to drive to get an available truck. i get to that location (marion indiana) and they state the didn't have a truck either. they made me call the number where a lady apologized and said there is a truck available but that i had to drive another 35 minutes away. i get there and they finally had the truck, but i had to drive 1 and a half hours away from my house to get it. so i spend all the time and gas hunting a truck down where i had to spend money in gas in my own vehicle as the truck itself just to get it to my apartment to start packing.

mitch R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUSTIN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUSTIN W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GAYLE M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tod S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joe S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Karen P. 
Évaluation :
5

The guys that helped me were very nice & friendly

PATRICIA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brandi F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

heather H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan L. 
Évaluation :
5

Friendly and professional!

Mike S. 
Évaluation :
5

We appreciate your service. It helped us move into our new place. Saved many trips for us to do what we needed at the time. Thank you again.have a nice day. Deborah Conley.

deb C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared C. 
Évaluation :
2

The wifi at this location was pretty much non existent. Store computer was ancient and SLOW! We had issues trying to connect with UHAUL both by calling them on the phone and trying to check in our reservation by using our phone and uhaul website. I had already uploaded all information and documents needed, and had pre approval for rental. THE ONLINE CHECK IN AT THIS LOCATION DOES NOT WORK!! Instead of a quick transaction, we had to wait 45 minutes in this dusty, smelly, old, outdated gas station because an old computer system was not working properly. In addition, this location is a service station that sells gasoline, which does not offer pay at the pump. While we were being "helped", the attendant left his station, 3 times to receive payment for other customers who came in after us. We are extremely displeased with this u-haul location! The only plus of this location was the friendliness of the attendant.

ROGER M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carla C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeannette S. 
Évaluation :
5

Charge less

Carmin R. 
Évaluation :
5

Offer a return discount to those who come back

Gary B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Narottama C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Duane S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jessica C. 
Non les évaluations ont été soumises pour cet établissement.

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