Le client n'a pas laissé de commentaire.BRITTANY D.
Customer Reviews for Southwest Auto Source
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This went well because Tony Munoz was available.William C.
We reserved a truck to pick up at 7 AM. Confirmed with U-Haul the day before, and attempted to contact the facility for confirmation the day before but never got an answer. Left a message, never got a callback. Arrive to pick up truck at 7 AM, truck was locked behind a gate in lot. According to U-Haul, the facility changed our pick up time to 9:30 AM without notifying anybody. We lost hours of paid time with movers and were unable to load all of our belongings, leaving us to need another trip and another truck and more movers at another time. The facility blamed U-Haul, stating that they requested not to be a U-Haul facility any longer. Apparently they are not certified by the city.ELIZABETH ROSE H.
I ordered a I'l utility dolly and furniture pads and they were missing.Stewart T.
Had the absolute worst experience trying to pick up my u-haul. They lost the keys to the size I reserved and then sent me on a wild goose chase to find another one. I didn't get my guaranteed reservation refund either. Never using U-haul again. I wasn't the only there having issues either.Abbey K.
We requested an open place for Sunday drop off. There was not much room here to leave equipment.Tracy Y.
Le client n'a pas laissé de commentaire.Patrick M.
YepM. Shane F.
Le client n'a pas laissé de commentaire.Stephanie K.
The location does not provide a key drop off. We spent over an hour on hold with uhaul customer support on hold trying to get help in what to do with our key. I am so unhappy with this. It was stressful and I still have nowhere to take the key!Stephanie K.