Le client n'a pas laissé de commentaire.
Richard B.
Customer Reviews for Southwind Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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get more people like these. other than that you can't make me feel that you can do better. These folks up there in Mountainview and Bentonville ARK. are just better than I could have hoped for. GOOD JOB.
david W.Facility was not open on Monday for drop off of trailer. Website states it was open. Could not drop off trailer at 11:00 am. Find out from owner of hardware store across street that Melvin the owner of Southwind is out of town. No one was assigned to operate Southwind in Melvins absence. Poor business operation. Had to ask hardware store owner to phone Melvin for gate code so trailer could be dropped off. What a hassle. Uhaul 800 number was no help in this manner.
Robert H.This place is awesome!
Kelly B.I would recommend this site to anyone. Friendly service and fast in and out.
Harlin K.Truck box floor was filthy with a black oily substance. Then I was charged $35 cleaning fee for leaving it exactly as it was when picked up!
James H.No improvement needed
Walter D.i have used UHaul trucks and trailers for years in wisconsin illinois and arkansas. each time i got the right equipmqnt for a fair price in good condition.. friendly service. this time i had to use a 5' x9' trialer with ramp it was a life saver.
Robert H.Make sure every uhaul is organized and ran like this one in moutain view Arkansas.
Rodney B.The Mountain View location and the store manager were top notch. Melvin was personable, professional and very organized. He was also very helpful and accommodating in picking up and dropping off the trailer.
Laura M.Awesome customer service
TERRY W.These folks could not be more helpful. I'll never go anywhere else.
Jeff G.Attendent/owner was great!
robert S.Great service and very clean facility and vehicles.
ROBERTUS V.Nothing the gentlemen I got the Uhaul from was very helpful and kind
Jessie B.Keep on giving great service
MALCOLM M.The gentleman was very kind but did not explain the conditions of the contact to us about the fuel amounts. We were told that if we replaced the fuel to the amount that we started that was all that was expected. When we received the truck it had a quarter of a tank and we had left it on 3/8 of a tank (more than we started with) we were charged with a 30 dollar fee plus 10 for putting the gas back to a quarter of a tank.
Bryan O.Melvin went above and beyond to make my rental experience hassle free. The equipment was exactly what I reserved and needed. I will definitely rent from this U-Haul location again. Thank you, Melvin!
SUSAN D.Melvin always takes care of you. He's kind, respectful, and respected! He's always looking out for your best interest and trying to get you the best deals.
Shannon C.Extremely friendly. Ease of rental. Good price
Russell D.Melvin is very accommodating and a wonderful person!
Jolene B.Excellent service à la clientèle.
Sonya S.All was excellent
Ken H.This place is the best , Melvin provided outstanding customer service
doris R.Excellent customer service
Michael B.Melvin is GREAT to work with. He goes above and beyond to make it happen! Thanks MELVIN!
BOBBY D.Suggest key drop off location be established. That way a customer can follow the drop off instructions from the app.
SHAWN C.Great experience there. Will use the again. They were very friendly and easy to work with.
Harold B.Southwind Storage was such a blessing. Melvin answered all my questions and was happy to give me quotes for different trucks so I could decide what was best for our situation. He always answered my calls and was friendly. I will recommend everyone go to Southwind Storage for a Uhaul.
STEPHANIE C.Clean facility and great service. Top notch.
Jeffery G.Nothing, everything was excellent
Lloyd W.I found service and equipment excellent.
pamela P.Top notch. Clean facility and friendly helpful staff.
Jeffery G.Nothing needs changing
Michael W.The whole experience was great.
JAMES C.Gentleman on the phone is helpful and polite
Patti D.Things went well like it is. Very friendly, courteous and helpful.
pamela P.Make sure your trailers don't leak, the whole reason we rented an enclosed trailer was to keep things from getting wet and that didn't happen.
Jackie F.Nothing. Service was excellent from start to finish!
David M.Very professional.
CHARLES M.Melvin was so nice and considerate and easy to talk with
susan W.These folks are on top of it. I've become a regular customer at this place because of my son's racing endeavors. You won't find easier folks to deal with. They'll take good care of you.
Jeffery G.This place is great. The facility is clean, orderly, and easily accessible. The staff is courteous, helpful, and professional. I rented a car hauler. U-Haul's car haulers are the best. Way better than any other car hauler I've used. Getting the car buckled down is super easy and very solid. Also, the trailer has a low center of gravity and is very forgiving in tow.
Jeff G.Melvin Baker, Manager, was a life saver for us. We had a highly upgraded Audi Q7 that had a tire blow out when hitting a rock near Mountain View on Friday afternoon of Labor Day weekend. Audi Roadside Care arranged to have it towed 3 hrs away to Little Rock but we needed to find our own transportation. We were stranded in Mountain View and there were no rental cars available in a 60+ mile radius so we called U-Haul. Melvin had a 20 Foot Van available and arranged to have me picked up so that I could rent it and return it on Tuesday to a location near the Audi Dealer in Little Rock. Great service, very friendly and the vehicle met our needs for the weekend and getting our vehicle back. Merci!
GREGORY E.He really help me out, please tell him Thanks for me.
Mark O.The BEST company to deal with!!!
LIZ K.These folks are great. The facility is clean and the staff is friendly and very helpful. Hassle free. I'll definitely be doing business here again.
Jeff G.Melvin was very nice and we appreciate his service.
randy P.I was going to purchase boxes but they cost to much. I ended up buying boxes at Lowes for about 0,6 cents each which was a savings of $1,9 each.
Paul R.Service was great.
Steven R.No one was at the location, but they sent the entrance for the drop off in a timely manner.
James D.Location was closed at 2:00pm, my return time. If it hadn't been for a storage unit customer, I would not have been able to drop the truck off.
Randy L.